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The Technical Support Engineer is a key contributor to our overall customer experience and our customers' product satisfaction. They are also the first line of defense that ensures our R&D can focus on creating top-of-the-line value-based-care solutions with AI.

The ideal candidate is passionate about technology, troubleshooting, and customer success.

Responsibilities
Resolve customer issues daily, ensuring timely responses and high levels of customer satisfaction.
Proactively manage the day-to-day resolution of customer issues in a timely (SLA) manner and maintain their high satisfaction.
Contribute to methodologies, best practices, and techniques to improve our support process.
Build and contribute to our technical support knowledge base.
Work closely with R&D, Product, Customer Success, and our Medical team for complex problem-solving and time-sensitive escalations.

We're seeking a talented, versatile, and highly independent Full Stack Engineer to join our engineering team. You will be in charge of end-to-end development and significantly impact both the product and technical decisions.

Responsibilities
Lead development processes from ideation to production
Develop, maintain, and imperialize the products application layer (front end & back end)
Collaborate with product, medical, and software teams across the organization
Build a customer-centric product with a deep understanding of the complex healthcare industry

In this role, you will build and own the techno-financial operations practice for our cloud, infrastructure, AI, data, and third-party engineering services. You will work closely with Engineering, DevOps, AI Infrastructure, Product, and Finance to make infrastructure spend transparent, predictable, optimized, and aligned with business value.

The role is in the junction of engineering and finance, You will be responsible for creating visibility into cloud and infrastructure costs, driving optimization initiatives, improving forecasting accuracy, defining cost governance practices, and helping engineering teams make better cost-aware technical decisions without slowing down delivery.

As part of the Metro TLV Management Team, you will report to the TLV Metro Project Director. You will lead and manage the Technical Metav team (Tel Aviv Metro Network Manager), ensuring that budget, quality, and schedule objectives are met. You will be supported by the Regional Technical Department, as well as by the Groups back-office Service Line experts.

Based in Tel Aviv area, together with the project director and the deputy project director, you will be part of the management team of our Tel Aviv Metro Network Manager with 100 staff. You will coordinate the technical departments of METAV including several teams in civil, systems, environment, digital and Operation and Maintenance .

your activities will include but not be limited to:
Lead the Consultants Design Team and coordinate all activities of the Design Teams members.
Promote and facilitate the Integration activities between the various disciplines.
Provide sound, justified and impartial information and guidance to the Client on all technical aspects of the Programme;
Pilot the 3 Line Managers (Designers) during the Development Phase (which covers initial, intermediate and reference design), participate actively to meetings with the Owner and the Line Managers, and then the Contractors.
Together with the deputy Project Director, approve the Design review sheets of the deliverables produced by the lines covering Technical and Design, and other related subjects such as GW approval
Approve and follow up the RFIs answers and the corresponding owner policies and MDSM updates
Manage the remote Egis and external international sub-contractors, including their subcontract agreement and their invoices
Manage the Engineering leaders of Metav (5-10 staff members) and coordinate with Project control and procurement teams.

We are seeking a top-notch Technical Product Engineer (Cortex Cloud / CNAPP) to serve as a strategic adviser to the business. You will play a key role in providing detailed technical information to our partners, customers, and internal teams while identifying sales challenges and addressing solutions. Working across product teams, engineering squads, and customer-facing organizations, you will deliver actionable direction that shapes the future of our cloud security portfolio. We are looking for a self-starter who is eager to learn and experiment with cutting-edge cloud security technologies both independently and as a teammate.
Key Responsibilities:
Partner with Product Managers and Engineering to provide feedback based on customer needs, field insights, and competitive gaps.
Drive Cortex Cloud (CNAPP) innovation by enabling use cases across multi-cloud posture, workload protection, and threat detection.
Collaborate cross-functionally with legal, sales, and product teams to support execution and adoption of cloud security capabilities.
Lead technical projects across departments to drive alignment, resolve cloud risks, and deliver impactful product outcomes.
Design and deliver technical content including reference architectures, integration guides, custom rules, and automated remediation workflows.
Create enablement materials helping enterprise customers adopt and scale Cortex CNAPP solutions across AWS, Azure, and GCP.

Required Technical Product Engineer (Cortex)
Job Summary:
Join a world-class product management organization as a Technical Product Engineer, playing a pivotal role in delivering deep technical expertise to partners, customers, and internal teams. You will act as a strategic advisor, driving valuable insights and feedback from the field directly into our product development cycle. By experimenting with new technologies and addressing complex sales challenges, you will ensure our solutions remain at the forefront of the industry. Work cross-functionally to shape the future of our continuous security platform and accelerate time-to-value for enterprise SOCs.
Key Responsibilities:
Work cross-functionally with sales, product management, and customer teams to support innovation and execution.
Coordinate and lead multi-departmental projects to drive alignment and deliver impactful business outcomes.
Partner with Product Managers to provide feedback based on customer needs, field insights, and product gaps.
Drive cloud-native security innovation for the modern SOC by identifying and enabling high-value use cases.
Design and deliver technical content for cloud security platforms, including integrations, guides, and automation.
Create high-quality enablement materials to help customers and partners adopt, integrate, and scale security solutions.

You will be joining the Engineering Control team on behalf of us for the Jerusalem Blue Line LRT project, but it is expected you will work across the V cycle to encompass Desgin, installation, Testing and Commissioning and reliability demonstration phases.

You will be responsible for the coordination and supervision of all interfaces & Integration-related work, services, tasks, activities, and actions required to be performed on the BL Common Junctions. You will be able to work autonomously and within a fast-paced environment in direct contact with Principal Railway Contractor stakeholders.

You will be called to robustly challenge designs, monitor compliance and adherence to requirements across all project stages, and track and report progress and risks on a systematic basis.

What do we need from you
Key Accountabilities:
Responsibilities of this role include, but are not limited to:
Own the Common Junctions engagement strategy and planning for and on behalf of the State to enable the Principal Contractors to work seamlessly together.
Be a focal point for the Common Junctions specifically and other assigned work packages / lots as directed both inside and outside us.
Monitor the Project company to develop and deliver an integrative approach on the Common Junctions that complies with the Contract requirements across all stages.
Coordinate with all key stakeholders to ensure project integration requirements are fully captured and addressed / managed.
Attend integration and interface related meetings with designers, contractors and designated interfacing stakeholders.
Ensure documentation and deliverables received from the Principal Contractors meet the relevant requirements and standards.
Challenge Principal Contractors on a daily basis.
Report progress to the Client and the Integration Manager as required.
Coordinate stakeholder engagement and integration to achieve programme objectives for the benefit of the Client.

Dimensions of the job:
Provides a controlling technical role on medium size, average complex projects in single discipline capacity or smaller size, highly complex multi-disciplinary projects without supervision.
Can coordinate small teams of single (own) discipline engineers and technicians of between 1-5 people.
A fluent communicator that can empathise and collaborate effectively with a wide group of project stakeholders.

We are seeking a technologically-oriented PMO to support the Project Director in a high-profile Rail Metro project. The ideal candidate will have a strong background in project support, data analysis, and IT systems, with the ability to implement and maintain digital project management tools and processes.

This role is part of an 80-member international and Israeli project team. The PMO will play a crucial role in bridging between the different teams to ensure smooth coordination and communication.

Key responsibilities and duities:
Digital Reporting & Dashboards: Design, generate and maintain automated reports and dashboards for project monitoring using BI tools.
Project Data Management: Collect, organize and analyze project KPIs, timelines, milestones, and resource usage using digital tools.
Process Automation: Support the automation of internal workflows (e.g., using Power Automate or other platforms) to improve efficiency.
Budget & Cost Tracking: Assist in tracking expenses, reconciling budgets, and analyzing financial trends with the finance team.
Stakeholder Coordination: Serve as a liaison between the project team and the international HQ to ensure alignment with global methodologies and systems.
Documentation & Knowledge Management: Organize project documentation in shared platforms (e.g., SharePoint); ensure accessibility and version control together with the project DCC
Support Digital Transformation: Contribute to the implementation of digital tools and standards set by the international PMO.

About the Role
Pilot the Line Managers in cascading the Operation and Maintenance Concept
Manage the O&M and RAMS team of the Network Manager.
Review the Operation and Maintenance requirements developed by the Line Manager.
Assist the Owner in Strategic decisions concerning O&M (Procurement, missions of a Shadow Operator...).
Review the Operation plans developed by the Line Managers in order to meet the service requirements and the and Maintenance strategy to support such service requirements.
Review the hubs Operation and Maintenance plans developed by the Line Managers.
Review the Staffing requirements, with a high level view of numbers, deployment plan and skills.
Control the Operations Control Centre (OCC), Secondary Control Centre (SCC) and Data Control Centre (DCC) operation plans developed by the Line Managers.
Review the Depots Operation plans developed by the Line Managers.

The Integration Manager will be responsible for coordinating, synchronizing, and

integrating all engineering and network-related aspects across lines and disciplines

within the planning packages of the metro lines. Responsibilities include:

Managing and synchronizing interfaces between various engineering
disciplines, both at the network level and at the individual line level.

Reviewing planning submissions for the metro lines and ensuring compliance
with mandatory requirements, applicable standards, and inter-disciplinary and

inter-line coordination.

Participating in multidisciplinary professional forums to resolve complex issues
and manage inter-disciplinary disputes.

Ensuring synergy between different complex systems, including interfaces
between infrastructure, railway systems, operational systems, electrical systems, control systems, and more.

Reporting to the Project Director of METAV and to the Integration manager of NTA Technical and Engineering Division.
Perform other duties as needed.

Based in Jerusalem, you will contribute to our urban railway and LRT projects in the city, as well as future transportation projects in Israel. You will lead the OCS/OHLE engineering scope and site construction supervision, provide high-level expertise and oversee the design and implementation of OCS/OHLE systems on the LRT Blue Line.
Reporting to the Technical Manager and Project Manager, your responsibilities will include, but are not limited to:
Providing expert knowledge of Overhead Contact System (OCS) design principles in accordance with applicable international standards, incorporating lessons learned and industry best practices to support Engineering Monitoring and Consultancy (EMC) services.
Reviewing detailed design documentation, calculation notes, manufacturers submissions, and equipment approval processes prepared by the Design & Build (D&B) Contractor to ensure compliance with tender specifications, international standards, and state-of-the-art OCS/OHLE solutions.
Preparing Design Review Sheets (DRS) for submitted design documents.
Reviewing OCS designs (including foundations, poles, anchoring systems, calculation notes, contact wire leveling, tensioning systems, earthing and bonding, lightning protection, voltage-triggering devices, etc.) for both at-grade and underground tunnel sections, and recommending improvements.
Providing ongoing technical support to the clients engineering team regarding project activities.
Preparing technical queries and requests to contractors related to design, procurement, installation, testing, and commissioning-particularly at interface points with the J-Net project (existing Red Line and new Green Line).
Participating in and coordinating weekly meetings on OCS/OHLE activities, including design reviews, system integration, interface management with the existing J-Net project, and site testing supervision, involving all stakeholders (State authorities, designers, and project company).
Coordinating with other discipline experts (civil works, track, power supply, etc.) as required.
Monitoring and reporting progress to the Technical Manager and participating in regular progress review meetings.
Reviewing preliminary OCS designs for planned extensions of the Jerusalem tramway network.
Conducting site supervision visits to assess, monitor, and report on construction activities, identifying deficiencies and ensuring corrective actions are implemented by the contractor.
Representing the OCS/OHLE discipline in meetings with the client, contractors, and stakeholders as required.

Our team builds adversarial environments and evaluations that the world's leading AI labs use to TEST and train their most capable agents. Every engagement is a delivery project: a lab specifies what it needs to measure, and we produce the environments, adversarial tasks, and verifiers that measure it, against a deadline and a quality bar the customer sets. Our customers are the frontier labs. You'll work alongside the people building the models everyone else is reading about, on the problems they haven't solved yet, and what you ship becomes part of how they decide whether an agent is safe to release. Very few roles put you that close to the frontier. We're looking for a Technical Project Manager to own those projects. You'll run several lab engagements at once, each with its own researchers, engineers, and reviewers. You decide who works on what, you hold the schedule, and you decide whether a batch is good enough to ship. The field is cutting edge and the projects change shape faster than any playbook can describe. What you'll do Project ownership
* Own concurrent lab engagements end-to-end: scope, milestones, delivery, and status
* Turn a customer specification into a task plan with your researchers and engineers: how many tasks, in which environments, against which models, by when
* Track every batch through the pipeline (in progress, under review, approved, delivered) and keep the delivery record accurate enough that anyone can read the state of a project in a minute
* Surface a slipping deadline early, with the tradeoff already worked out: cut scope, add capacity, or move the date Researcher allocation and quality
* Allocate researchers, task writers, and reviewers across projects based on throughput and specialty
* Own their onboarding: brief them on the environment, the attack pattern, and the acceptance criteria, then get them to their first accepted task fast
* Give quality feedback on rejected work and spot the patterns behind repeat rejections
* Manage the review chain so that no batch reaches the customer before it has cleared internal review
About us:
We are a trust, safety, and security company built for the AI era. We safeguard the communicative technologies people use to create, collaborate, and interact- whether with each other or with machines. In a world where AI has fundamentally changed the nature of risk, we provide end-to-end coverage across the entire AI lifecycle. We support frontier model labs, enterprises, and UGC platforms with a comprehensive suite of solutions: from model hardening evaluations and pre-deployment red-teaming to runtime guardrails and ongoing drift detection. Alice is widely considered a global leader in online safety and AI security. We have some of the most forward-thinking and passionate minds in the world working to safeguard over 3 billion users across the largest AI and tech platforms. If you're creative and driven to secure the future of AI, we want to hear from you!
Hybrid:
Yes

Join our Cortex Cloud security Devops team as experienced Devops engineer.
The cloud security platform empowers teams through automation and security-as-code. We are looking for a DevOps Engineer to help build, manage, and secure our infrastructure while ensuring optimal performance and reliability.
Your Impact
Design, implement, and maintain scalable cloud infrastructure solutions.
Execute on our technical roadmap and drive infrastructure improvements from concept to deployment.
Improve service uptime by building comprehensive monitoring and enforcing SLAs.
Implement robust security measures and stay updated on the latest security best practices.
Provide technical guidance on infrastructure and security to the broader engineering team.
Act as an internal user of our cloud security platform, providing valuable product feedback to the development team.

Required Strategic Engineer, CEO office
About the position:
The Strategic Engineer, in our CEO's Office serves as a strategic connection point between our product organization and its go-to-market teams. Reporting to the Field CTO, this role addresses the company's highest-priority challenges as they emerge, and operates across a broad and evolving scope of strategic initiatives.
The core of the role is 0→1 execution. Each quarter, the position is aligned to specific company KPIs, and is responsible for building the required foundations from the ground up: processes, tooling, content, and enablement infrastructure. Initiatives are developed, validated, and operationalized before being transitioned to the relevant owning team.
Execution spans a wide range of activities depending on the initiative in focus. These may include:
Building product demos and technical assets on the platform
Partnering with marketing to produce content that communicates our positioning to the market
Meeting with customers and prospects to gather feedback and validate direction
Representing us at industry conferences and events
Conducting market research to inform where the company invests next
Designing and standing up new internal processes, programs, and tooling
The scope of this role is intentionally broad and will evolve alongside company priorities. It is well suited to a candidate who thrives on breadth, operates with speed and autonomy, and is motivated by working at the center of the business.
What success will look like:
Own strategic initiatives end to end, from definition through execution and handover, working in close partnership with the Field CTO on direction while driving the execution independently
Proactively identify signals in the market, product, or field, and initiate ideas and projects independently, without waiting for direction from the Field CTO or CEO
Set a consistently high quality bar, delivering work that is best in class rather than simply complete
Operate independently in front of customers and prospects, running meetings and demos with confidence and credibility
Become a recognized internal expert on both the platform and the broader market, and a person other teams come to for answers
Move quickly across changing priorities, ramping into new domains and delivering meaningful output within weeks rather than months
The clearest signal of success is that initiatives this person touches move faster, land better, and reach a higher standard than they would have otherwise.

We are looking for a Linux Internals Software Engineer for our Tel Aviv R&D center. You will be part of a team that designs and develops the Linux internals components of our revolutionary endpoint security product for the Linux platform
More information about Cortex XDR product can be found here.
Key Responsibilities
Design and implement innovative capabilities for a market-leading product, deployed on a range of platforms from bare-metal to the cloud.
Develop critical components in the Linux internals parts of the product, including user and kernel-mode OS-related infrastructures in both C and C++.
Utilize cutting-edge Linux technologies for real-time event collection, anti-malware, anti-exploitation, and network filtering.
Lead features by collaborating and coordinating with other development and QA teams to ensure alignment on shared objectives.
Uphold and contribute to a team culture that values software development best practices and high standards for quality.