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We are looking for aTechnical Product Managerto join our team and be responsible for managing one of the core domains of our Communications product.
our Communications product is our SMS & Email marketing product, that is rapidly growing and evolving, serving dozens of thousands of merchants and dozens of millions of consumers every month. Youll be responsible to one of the most significant areas of our platforms infrastructure, therefore taking an integral part of its success.
The ideal candidate should be able to get into the finest details of our infrastructure and lead our engineers to evolve our product in a scalable, stable manner with great performance.
Responsibilities:
Develop a strong understanding of the market, competition, customers, and the business
Create and manage KPIs, roadmaps, project plans, and product specifications
Build product prototypes and mockups while prioritizing and creating detailed product specifications, business rules, flows, use cases, and user stories
Lead, collaborate with, and challenge a strong team of engineers
Lead and collaborate with partners, CSMs, Support and outsource companies in the ecosystem mainly located in the US
Identify customers needs and help translate them into requirements that can be solved using shared infrastructure
Understand the ongoing changes in the eCommerce communication infra and capabilities

We are looking for a Client Success Manager on a mission to establish partnerships with our clients, based on value and ROI.
These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of our suite of services.
Responsibilities:
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging our solutions
Building strong relationships with clients based on your ability to earn their trust and deliver
Proactively identifying business goals and pain points, and opportunities where we can deliver even greater value for our clients
Analyzing key account statistics and performance metrics to identify pain points, while educating clients in order to drive performance
Simultaneously and successfully managing multiple client relationships
Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs

we are looking for an experienced Technical Support Team Leader who will lead a team of 6 Technical Support agents.
The Team Leader needs to have a solid technical background as well as leadership background to effectively support and drive success of our Tier 2 Technical Support Team.
This role requires the ability to prioritize and multitask, solve problems and manage incidents professionally as well as to inspire greatness and drive achievement of KPIs across the team.
Role definition and responsibilities:
Create an inspiring team environment and lead a Team OF 6 T2 Technical Support Agents located across global sites
Delegate tasks and set deadlines for completion
Monitor team performance & metrics
Drive continued achievement and improvement of KPIs
Carry out weekly / monthly analysis to identify trends and suggest proactive actions to improve performance
Discover training opportunities and provide coaching sessions for Tier 2 and Tier 1 Support
Drive the Knowledge article writing initiative
Attend customer calls with Key clients where necessary as the technical expert
Work closely with our R&D department tracking bugs and driving to meet SLAs
Report to management and stakeholders about KPIs and results

We are looking for a Senior Marketing Manager to join our Reviews team.
If you know how to connect the dots between creative and strategic thinking to an actual execution plan, wed love to hear from you.
Your Responsibilities:
Strategic Ownership: Lead and execute comprehensive multi-channel GTM plans from inception to completion by leveraging creative concepts that you will champion.
Content Creator: Demonstrate your ability to generate versatile content pieces, (avoiding the generic tone of voice of ChatGPT). Crafted to disrupt B2B norms, embody the genuine, on-brand voice, to strategically serve us across various channels, including paid, organic, email marketing, micro copy, webinars, events, and more.
Team Collaboration: Foster seamless collaboration with cross-functional teams across the organization, from project briefing to the execution of best-in-class campaigns, designed to build our brand, guide prospects in the right direction and support the adoption of new features for existing customers globally.
Trend Awareness: Exhibit a keen eye for industry trends and their relevance to our brand. Integrate these trends seamlessly with distinctive tone of voice, fostering an environment of innovation and efficiency.
Data-Driven Insights: Utilize data-driven insights to inform and optimize marketing strategies. Leverage analytics and key performance indicators to measure our main KPIS and the success of campaigns

We are looking for aTechnical Product Managerto join our team and be responsible for managing one of the core domains of our Communications product.
our Communications product is our SMS & Email marketing product, that is rapidly growing and evolving, serving dozens of thousands of merchants and dozens of millions of consumers every month.
Youll be responsible to one of the most significant areas of our platforms infrastructure, therefore taking an integral part of its success.
The ideal candidate should be able to get into the finest details of our infrastructure and lead our engineers to evolve our product in a scalable, stable manner with great performance.
Responsibilities:
Develop a strong understanding of the market, competition, customers, and the business
Create and manage KPIs, roadmaps, project plans, and product specifications
Build product prototypes and mockups while prioritizing and creating detailed product specifications, business rules, flows, use cases, and user stories
Lead, collaborate with, and challenge a strong team of engineers
Lead and collaborate with partners, CSMs, Support and outsource companies in the ecosystem mainly located in the US
Identify customers needs and help translate them into requirements that can be solved using shared infrastructure
Understand the ongoing changes in the eCommerce communication infra and capabilities

We are looking for an energized, and hands-on Product Manager who can thrive in a non-traditional, agile environment at the cutting-edge of the cloud monitoring and BigData analytics market. You will work closely with customers to identify and translate their pains and needs and work with product, engineering, and marketing teams throughout the product development lifecycle to deliver best-in-class experiences.

Our company's vision is to transform lives with trusted financial services that transcend borders.
Since 2011, we have been tirelessly delivering on our promises to people who send money around the world.
Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home.
Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars.
We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.
We are looking for a Community manager who speaks fluent Sinhala and is highly motivated to join our growing team.
If you are a people person, enjoy assisting others, and looking for an opportunity to grow in an amazing company with a hybrid work environment, your place is with us!
As a Community manager you will take part and accompany the company acquisition and retention efforts, you will be the face of the company in the community and the voice of the customer in the company.
You Will:
Growth in the online community, and growth in our number of active users.
You'll be the focal point for the community in the market - live and breath the needs of the community.
You'll understand the financial needs and behavior of the community.
You'll create and lead a Community Engagement Program, supported by marketing efforts online (Facebook, WhatsApp, Instagram, etc) and offline (community events and meetings in the places of living across the country).
You'll be able to complete on-the-ground research through developing access to community members, influencers and leaders and build strong relationships with them.
Handling high priority customer support questions.
Job number- R_101536.

we are looking for an exceptional Senior Product Manager to help shape and craft a proprietary SaaS product that's simple and intuitive, and yet is about to disrupt the innovation world.

As a Senior Product Manager you will join a small and mighty team that is building a product within an established company already working with the world's largest organizations.



If youre looking for an opportunity to build and have a significant impact, this role is for you. And yes, it is hands-on.

What youll do:

Head up the end-to-end development of new products, making sure that our goals are aligned with user needs.
Take full responsibility and ownership of the product all the way from inception to production.
Own the product life cyclefrom market, BI and user research, to defining wireframes and scope, to setting KPIs and overseeing the development process.
Work daily with R&D, design and marketing to take product to market.
Conduct user research by talking to users, analyzing user data, and conducting usability tests to continually improve the product.
Play a key role in building the roadmap.

We are looking for a TEST & AUTOMATION TEAM LEADER.
As a Test Automation Team Leader, You will be in charge of a team of automation engineers who are each an expert in their domain and part of a dedicated scrum.
This is a managerial position with hands-on requirements lead by example
What youll do:
Recruit, mentor, and lead a team of automation developer engineers working on a large-scale Cloud product
Grow Your team members to be the best version of himself/herself
Collaborate closely with other automation teams, Dev, PMO, PM, other integrations(internal/external), customer success, and more!
Join complex and high-profile projects, both technically, and make sure our CodeReview, Test Plan, and standards are maintained and improved.

We are looking for a Experienced eMerge Developer.
Job Description:
Development of complex information systems in eMerge.
Learning and expertise in SQL and with unique internal technology.

Youre a Product designer who loves to learn, solve challenges, and dream up breakthrough ideas. You've worked on multiple similar projects already, and you're looking for a new adventure. Youre a tireless advocate for the customerenthusiastic about building and iterating on designs to discover what works best and applying your knowledge to create incredible software products. You're passionate about your interests, and you want to work on projects that empower people to achieve more.

You understand how to bring a team together to solve difficult product and customer problems, fixing what's not quite right and smoothing the customers journey through the product. You to find ways to reduce the number of screens, remove the extraneous, drive users to the next action or step, and shorten the path to Wow!

Youll work in a focused team collaborating with fellow content designers, interaction designers, qualitative researchers, data scientists, PMs, developers, and your design lead. Bouncing ideas around, formulating plans, and delivering human-centered-design solutions to the hands of users. Charting a path forward is your jam as much as your solo design time.

Responsibilities

Ship designs to software engineering teams on time and at high quality
Create scenarios, flows, information architecture diagrams, wireframes, prototypes, UI pattern libraries, interaction guidelines and other artifacts to evolve the user experience.
Work with fellow Designers, Researchers, Program Managers, and Developers to solve problems and enhance the overall user experience across our ecosystem.
Participate in brainstorming and work sessions, bringing your unique voice and advocating for the user.
Demonstrate design concepts and strategy through prototyping, presentations, and storytelling. Presenting complex design concepts to key stakeholders and business partners.
Build consensus around design direction and amplifying the value of thoughtful human-centered-design contributing to business values.
Give and solicit feedback from other designers to continually raise our bar for quality, fit, and finish.

Were looking for a Senior Product Manager to join our growing team, own and build a domain, and help our customers look differently on the eternal Quality vs Speed Dilemma.
What youll do:
Youll be a full owner of your domain and in a great position to make a real impact on the entire company.
Talk with customers on an ongoing basis to clearly understand their needs and challenges.
Define in detail new features based on in-depth customer and business understanding.
Manage prioritization and trade-offs.
Create product strategies consistent with the companys vision, and translate them into detailed requirements and prototypes.