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לוח משרות דרושים Customer Success Manager, לחיפוש זה נמצאו 22 משרות, מתוכן 3 בלוח החם חינם!

מיין לפי:
הכי חדש
הכי מתאים
הכי קרוב
לפי איזה ישוב תרצה שנמיין את התוצאות?

משרות בלוח החם
לפני 9 שעות
היקף המשרה: משרה מלאה
חברת סטארטאפ גדולה ומדהימה מחפשת אנשי /נשות קשרי לקוחות, אוירה ברמה אחרת ותנאים מדהימים! יושבים באזור המרכז.
כחלק מהגדרת התפקיד: מתן מענה ללקוחות הקצה של חברה בתחומים שונים כגון: טיפול בהזמנות, מוצרים להחזרה, טעויות בזמנות ועוד. הקשר נוצר באמצעות וואטסאפ, מיילים ועוד טכנולוגיות מדליקות! וויב כיפי, צעיר של סטארטאפ.
העבודה במשרה מלאה: 8-17/9-18.
שכר ממוצע כ 7500.
תנאים פגז, אוירה מעולה ויחסי אנוש מדהימים!!
דרישות:
מועמדים /ות שכיף לדבר אית /ן.
יחסי אנוש מעולים.
כתיבה ברמה גבוהה ורהוטה. המשרה מיועדת לנשים וגברים כאחד.
 
עוד...
5613700
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עדכון קורות החיים
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משרה בלעדית
לפני 14 שעות
Webpals Group
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Client Success Manager, you will be the main point of contact for our clients and partners during the post-sale process. Youll be working together with our internal teams to accommodate each clients unique set of requirements while matching them to the companys objectives.
Come work in our Ramat Hahayal office and be a pivotal player in driving greater business value to our global partners!
What's the job?
*Taking responsibility for client onboarding
*Working with the units Marketing Manager as well as our Media teams to launch new customer campaigns on time and according to detailed campaign briefs
*Providing reports and analyses of the companys KPIs and as well as unique client goals/needs
*Familiarizing yourself with the products of our clients and working to maximize each products potential.
Requirements:
Must-Haves
*Client-facing work experience
*Exceptional people skills
*Native or fluent English (verbal and written)
*Profound communication skills
*Self-learner, driven and able to work independently as well as be part of a team
*Excellent time management skills
*Creative and strategic thinker with an out-of-the-box approach
*Strong analytical capabilities
Advantages
*Strong online marketing and user acquisition knowledge
*Google Analytics experience
*WordPress experience
*Understanding of legal aspects
*BA/BS degree.
 
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5556716
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עדכון קורות החיים
לפני שליחה
5 ימים
אמרל בע"מ
מיקום המשרה: מספר מקומות
תנאים נוספים:הסעות
חברת אמרל, חברה פורצת דרך במתן שירותים מקצועיים לתעשיות ביטחוניות וחברת בת של רפא"ל, מגייסת מנהל /ת תיקי לקוחות למערכות הגנה אוויריות.
זו ההזדמנות שלך להשתלב בחברה ביטחונית מובילה!
תיאור משרה:
ליווי וניהול הקשר בין לקוחות ביטחוניים בארץ ובחו"ל אל מול הפרויקטים.
מתן מענה וטיפול בקריאות שירות בנשואים טכניים ואחזקתיים.
התנהלות שוטפת מול גורמים בכירים בתעשייה הביטחונית.
עבודה מול גורמי פיתוח, קבלני משנה וכו'.
*משרה מלאה, ממוקמת באזור הצפון וכוללת נסיעות לחו"ל במידת הצורך.
דרישות:
רקע טכני על מערכות טכנולוגיות - חובה.
אנגלית ברמה גבוהה (כתיבה, קריאה ודיבור) - חובה.
רקע בתפעול או אחזקה של מערכות הגנה אוויריות /חיל האוויר - יתרון משמעותי.
ניסיון תעסוקתי בתחום ניהול פרויקטים /תפ"י /שירות לקוחות בתחום הביטחוני - יתרון.
השכלה אקדמית בתחום המשפטים /מנהל עסקים /כלכלה - יתרון משמעותי.
ניסיון פיקודי /ניהולי /שירות קבע- יתרון. המשרה מיועדת לנשים וגברים כאחד.
 
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5436275
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לפני שליחה
לוח ללקוחות VIP בלבד
 
נאספה מאתר אינטרנט
לפני 14 שעות
Location: Rishon Letsiyon
Required Senior Customer Success Manager.
Implement the product suit throughout on-boarding of new clients and new use cases of existing clients.
Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, and performance measurement.
Ensure customer receives the upmost value from the product.
Build and execute an account specific relationship framework inclusive of regularly schedule status calls, quarterly value reviews, account documentation, reference management and account planning sessions.
Ensure customer renewals and generate up-sell opportunities.
Serve as the primary client contact and advocate for day to day and escalated issues and requests.
Requirements:
3+ years experience as a Customer Success Manager/Account Manager in a SaaS company: Onboarding, retention, churn prevention and contract renewals.
Native English Speaker (or Native English level).
Advanced Excel Skills (or ability to master excel fast).
A fast learner with the ability to work independently.
Customer support orientation.
A team player with excellent communication skills and ability to collaborate with other departments.
Multitasking ability
 
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5612872
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
לפני 14 שעות
Location: Rishon Letsiyon
Required Customer Success Specialist.
As a Customer Success Specialist, you will be working together with the Customer Success Manager in executing a well-designed pre-sales and on-boarding experience.
As part of your role, you will become an expert on company strengths and capabilities.
Create technical POC environment for prospect clients
Implement the company product suit throughout on-boarding of new clients and new use cases of existing clients
Handle technical cases, questions and issues that arise during the on-boarding process.
Contribute to the Knowledge Base.
Analyze and visualize data sets quickly using the company solution (In other words, generate kick-ass dashboards for our customers).
Requirements:
Technical aptitude.
Familiar with MS Suit - MUST.
Advanced excel skills MUST.
Experience in finance / analyst positions Advantage.
Native English - advantage.
Bachelors degree.
 
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5559093
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
לפני 15 שעות
Location: Tel Aviv-Yafo
Required a Customer Success Student Position.
Description:
We are looking for a part-time student with a passion for customers, data analysis and the maritime world to be part of our Business unit.
In this role, you will be familiar with every customer, and support the Customer Success team in their operations and services.
What will you do?
Support our content writing and managed services to our customers.
Learn the challenges of Windward customers, analyze patterns and queries results and create content.
Recommend process improvements where applicable.
Maintenance and update of our knowledge center and training materials.
Work closely with Customer Success Managers and Product team.
Requirements:
Availability for a minimum of 2 days per week.
Naval or Intelligence background a must.
Fluent English (both written and verbal).
A student with at least 2 years of studies left.
Fast learner, independent and detail-oriented.
Excel or PowerPoint proficiency a must.
Knowledge in Python an advantage.
 
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5559177
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
לפני 15 שעות
Location: Tel Aviv-Yafo
Were looking for an analytical, dynamic and driven Customer Success Manager to act as the point of contact for key clientele, ensuring that our customers are receiving maximum value from our features and capabilities.
Ensure customer satisfaction by providing top quality service and issue resolution.
Build strong relationships with our premium and enterprise customers.
Advocate for the needs of our customers including brainstorming product improvements based on user feedback.
Monitor product engagement, usage metrics and customer behavior with the goal of understanding customer pain points and opportunities for engagement.
Understand industry trends and market research best practices and be willing to communicate and implement these practices on behalf of premium and enterprise customers.
Requirements:
Native level English speaker a must.
Prior experience in customer success or account management - an advantage.
Flexible mindset and ability to thrive in a rapidly shifting environment.
A people person who thrives off of communicating with others.
Analytical thinker with the ability to prioritize, multitask and adapt based on user needs and company priorities.
Highly self-disciplined and eager to learn.
 
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5560225
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עדכון קורות החיים
לפני שליחה
 
פורסם ע"י המעסיק
7 ימים
Location: Herzliya
The company provides expert services using state of the art technology for the protection of worldwide brands against online intellectual property infringements, counterfeits, activity, and price abuse. The company offers end-to-end brand protection services, including detection, analysis, and enforcement of online IP infringements.
Job Description:
Our CSM team is looking for a new Account Manager. Your responsibilities will be to analyze and enforce illegal intellectual property activities. You will be working in a team to provide high-quality brand protection services to our global clients. You will become the reliable point of contact for your customers and responsible for delivering results for various accounts.
Specific skill set will be taught during the job.
Responsibilities:
Perform all account management activities related to your clients including on-boarding, enforcing and customer satisfaction.
Understanding each clients business needs and adapt quickly and efficiently to changes.
Analyzing and enforcing IP infringements on marketplaces, private websites, and social networks.
Serve as point of contact with your clients.
Become an expert in our software solution and online brand protection practices.
Perform monthly reviews for clients.
Requirements:
Native/mother tongue level professional English a MUST.
Internet Savvy.
Ability to work independently and in an organized manner is a must
Capability to prioritize work in a complex and fast-paced environment
Exceptional written and oral communication skills
Knowledge of Microsoft Office is a must
Quick, self-learning ability
Prior experience as Account Manager advantage.
Bachelor's Degree.
 
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5603846
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
7 ימים
Location: Tel Aviv-Yafo
Required Customer Success Manager (Cortex XDR).
Own the ultimate responsibility for the customers on-boarding, adoption, potential expansion and advocacy across a portfolio of customers.
Develop a trusted advisor relationship with customer stakeholders, executive sponsors and partners to drive cybersecurity solution adoption to ensure they are leveraging the solution to achieve full business value.
Develop a comprehensive understanding of typical business and security challenges faced by customers and common cyber security objectives to appropriately map features and associated business benefits to address their needs.
Serve as a customer advocate in influencing product roadmap and improvements.
Advise and recommend on how our cybersecurity solution can be used to help mature and improve a customers Security Operations Center(SOC), Cloud Security Change Management process.
Manage performance metrics CSAT, Renewal rate, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement. Identify renewal risk and collaborate with internal teams to remediate.
Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed.
Requirements:
5+ years relevant work experience in customer success, consulting, post sales technical account management and similar roles.
Experience as a SOC analyst/manager preferred.
Experience with Security Incident Response tools and IR workflow process.
Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth.
Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions.
Highly data-driven with a commitment to the following process.
Excited about driving and tracking a consistent engagement process with all customers in your portfolio.
Team player with the highest level of integrity, who will innovate to continue improving the way we serve our customers.
Previous experience with a Cybersecurity/SaaS solutions company and/or an enterprise software company highly desired.
Experience with enterprise security products and/or offerings.
Ability to multi-task and work in a fast-paced environment.
Flexibility for travel up to 30%.
 
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5603573
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
19/11/2019
Location: Tel Aviv-Yafo
Job Type: Full Time
Required Customer Success Manager (CSM).
Responsibilities:
Develop and maintain strong relationships at all levels within the customer organization.
be responsible for all the deployment and on-boarding of the account.
Develop technical proficiency with all WhiteSource solutions.
Be the customer's technical point of contact throughout the entire customer life cycle (sales, implementation, adoption, proficiency, expansion, renewal)
working closely with Engineering, product management, customer support and sales teams.
Develop, deliver and execute customer success plans which outline critical success factors and measures for success.
Drive customer adoption through training and development of best practices to continually create incremental value.
Monitor the adoption rates of assigned accounts; help align customer use case with their business objectives.
Maintain strong customer retention rates aligned with corporate goals and execute license renewals business opportunities.
Requirements:
At least 2 years relevant work experience in a customer-facing customer success, professional services, or account management role. SaaS experience preferred!
Strong technical and problem-solving skills.
Proven track record in delivering great value to your customers.
Self-motivated, proactive team player, self-learning ability!
Strong communication and interpersonal skills.
Bachelor's Degree or higher in a related field.
 
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5588009
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לפני שליחה
 
נאספה מאתר אינטרנט
19/11/2019
Location: Be'er Sheva
Job Type: Full Time
Required CUSTOMER SUCCESS MANAGER.
The position will be in Beer Sheva, Israel, at our office near the Beer Sheva-North train station.
This is a full-time position.
Key responsibilities and activities include:
Operating initially as a player/coach you will develop the Customer Success function and eventually manage, lead, mentor and train a small team of Customer Success Representatives.
Drive Renewals motion with the customer and lead the process in our teams for all renewal activities from opportunity identification to negotiation to close.
Understand customers and partners procurement process.
Identify ways for Customer Success team to monitor and identify usage trends to uncover renewal risks and support greater adoption rates.
Build deep relationships with customer executives and partners to understand objectives and accelerate their path to value.
Identifies any ongoing training needs within the accounts and ensures those needs are met.
Creates and regularly review Customer Success dashboard and open case log regularly; reacts nimbly and escalates issues as required
Conduct quarterly onsite visits with specific customers, partners and account teams to ensure continued satisfaction.
Monitor and report on market and competitor activities and provide relevant reports and information & Analyze data and trends to identify growth opportunities.
Requirements:
Essential:
Excellent communication and presentation skills.
Ability to negotiate contract terms and overcome pricing objections for Renewal opportunities.
Process Expert: Strong process management skills and financial acumen with the ability to effectively develop and implement policies for forecasting, data quality and accuracy.
Proven long-term customer relationship development skills; passionate about customer success.
Understanding of enterprise software implementations and ongoing support within large and small IT departments.
Experience with subscription-based/SaaS software preferred.
3+ years in a Customer Success or Account Management role in the enterprise software space.
2+ years experience managing a team of Customer Success representatives.
Education: Bachelors degree.
 
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5587714
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
19/11/2019
Location: Tel Aviv-Yafo
Required a Customer Success Manager.
Establish long-term relationships while developing an understanding of the clients strategic goals.
Educate and train customers about their setup, new functionalities, best practices, etc.
Deliver technical presentations and demonstrate how the product meets customer needs.
Understand the customers business challenges while functioning as an advisor for Best Practices while driving adoption of the company's solutions within your assigned accounts.
Master the current technical knowledge of the company's platform and future product roadmap.
Collaborate with cross-functional company's teams which consist of company's sales, engineers, product management, and support staff.
Requirements:
AdTech experience in a Customer Facing role - must!
Ability to travel periodically as the job requires.
Hands-on experience with Customer Success platforms (eg. Totango, SalesForce) - advantage.
A Bachelor's degree.
 
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5544735
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לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native Japanese speaker and English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541669
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native English speaker or English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541677
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לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
Job Type: Full Time and Multilingual
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native Portuguese speaker and English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541661
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לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
Job Type: Full Time and Multilingual
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native Spanish speaker and English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541653
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native French speaker and English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541644
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עדכון קורות החיים
לפני שליחה
 
נאספה מאתר אינטרנט
14/11/2019
Location: Tel Aviv-Yafo
We are looking for Customer Success Advocate to join our expanding team.
There are a few things we take really seriously here at: building an amazing product and providing the best possible service to our customers.
Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive.
Requirements:
0-2 years professional experience.
Native German speaker and English mother tongue must.
Excellent interpersonal skills and multitasking abilities.
Superb written and verbal communication skills.
Positive attitude, empathy, and high energy.
Ability to take initiative and adapt.
BA Degree in business or any relevant field.
 
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5541636
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