לוח משרות דרושים עבודה ראשונה לדוברי אנגלית

We built a platform that builds businesses. From launching and managing to growing a business, we are the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses Our "Guidance Engine" assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey. At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business.
About the Role:
* Full-time position
* Speak with our customers on a daily basis, communicating via channels such as phone calls and support tickets (email).
* Become an expert in our products and stay up-to-date on new features and improvements.
* Influence the way we provide training to improve CX product knowledge.
* Work to improve the quality of our service by identifying knowledge gaps and problematic flows.
* Act as the main point of contact between clients and the rest of the team.
* Build and maintain strong customer relationships by providing exceptional customer service.
* Empower customers to connect their goals and challenges with the solution in our company.
* Collaborate with other team members to ensure customer satisfaction and provide feedback to improve the customer experience.

We are seeking a highly skilled and motivated Customer Service Professional to join our team. This role is a vital part of our Customer Success Team, responsible for overseeing the onboarding process of vendors onto our cybersecurity system for our esteemed clientele.
The successful candidate will serve as the main point of contact for vendors on behalf of our clients, ensuring seamless integration and continued support throughout the vendor onboarding process. They must be comfortable with working under tight deadlines, multitasking, utilizing various tools, and managing and responding to a large influx of customer service-related inquiries.
The role:
Vendor Liaison: Serve as the main point of contact for vendors on behalf of our clients, engaging in negotiations and handling communications over phone and email to ensure optimal terms and agreements for our service.
Client Relationship Management: Act as an additional point of contact for our clients throughout the vendor onboarding process, collaborating closely with the customer success team to serve as another trusted advisor and advocate, building and maintaining strong relationships.
Onboarding Coordination: Lead the onboarding process for vendors onto our cybersecurity platform, collaborating closely with internal teams and external stakeholders to ensure a smooth and efficient transition.
Difficult Conversations: Handle challenging conversations with vendors and clients professionally and effectively, addressing concerns and resolving conflicts to achieve mutually beneficial outcomes.
Issue Resolution: Proactively identify and address any issues or challenges that arise during the onboarding process, working diligently to find effective solutions and mitigate risks.

Were looking for an Inbound Sales Development English Speaker to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline.
This role will report to our MIR Team Manager.
Your role as part of the MIR team means your daily responsibilities may include:
Taking inbound calls, chats and responding to contact forms to qualify relevant prospects that could benefit from our many digital intelligence solutions
Finding relevant insights and data to share with prospects that showcase the true value that we would bring to their digital strategy
Sharing these insights either verbally, or through email
Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

Were looking for Inbound Sales Development Representative - German Speaker to nurture relationships with inbound prospects from our free product, and turn them into qualified leads for our sales pipeline.
This role will report to our MIR Team Manager.
So, what will you be doing all day?
Your role as part of the MIR team means your daily responsibilities may include:
Taking inbound calls, chats and responding to contact forms to qualify relevant prospects that could benefit from our many digital intelligence solutions
Finding relevant insights and data to share with prospects that showcase the true value that we would bring to their digital strategy
Sharing these insights either verbally, or through email
Filling the sales pipeline, by creating a set number of meetings between prospects and sales managers
Partnering with our marketing department to brainstorm and execute campaigns that show the value of our insights to our registered user base

We are looking for a Customer Experience Specialist to join our fast-growing team as we take over the travel industry.
This key role will ensure we are delivering a customer-first, best-in-class service to our valued users and will be pivotal in setting the bar for standard and excellence in the travel space.
We work in a fun, collaborative and entrepreneurial environment and are looking for a proactive, accountable leader focused on continuous learning and growth to push themselves and our team forward.
If youre process-driven, passionate about the travel space and keen to make an impact, then this is the role for you.
Responsibilities:
Be customer obsessed and set the highest bar for customer care in our industry. This role will be key in developing a top-notch reputation for our growing brand - one that is known for excellence, speed, empathy, proactivity and positivity.
Handle incoming calls and digital inquiries from our US customers who are traveling stateside and abroad.
Provide real-time support related to travel inquiries & emergency events.
Collect & monitor travel intelligence information.
Interact with travel & medical providers.
Effectively manage customer contacts across various channels of communication, including phone, e-mail and chat.
Efficiently handle customer complaints with empathy, knowledge and understanding.
Complete customer requests in a friendly, professional and timely manner.
Work collaboratively across teams and departments to help solve any matter at hand.

We are looking for a French English-speaking Customer Services Safety Agents for a challenging and meaningful role at the company's control and command center in Tel Aviv.

After years of success in the USA, the startup BOND has expanded to Israel, aiming to enhance personal security, safety, and peace of mind.

The job is shift-based (including nights and weekends) and is suitable for full-time/part-time employment.

Joining us includes a starting salary of 45 NIS per hour, options as customary in startup companies, Bond services for you and your loved ones, and a variety of other benefits (study fund, gym, Cibus, and more).