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We are looking for a VP Business Unit, Programs & Delivery, Life & Pension.
The VP BU is a business executive who understands and manages the delicate balance of ensuring profitable growth of our business in a defined account/territory, quality programs delivery, and achieving financial targets while assuring customer satisfaction and loyalty.
The VP BU is the central, significant, and senior role at the heart of our customer facing delivery operations.
Job Description:
P&L Management:
Manage the P&L for the business unit in the assigned territory/accounts; responsible for meeting the accounts financial targets.
Continuously targeting to lower the total cost of ownership for the customers.
Customer Management:
Responsible for the well-being of the long-term customer relationship and customer satisfaction.
Work to be valued by the customer as a trusted advisor and reliable focal point for business and systems issues.
Growth Management:
Constantly drive to grow the business and up-sales with our customers, by identifying and promoting business opportunities where we may offer added value.
Support the expansion of the business to new segments within existing customer accounts.
Delivery Management:
The VP is the final point of accountability for ensuring quality, timely, and on budget delivery of our operations, solutions and projects.
Work hand in hand with the competency centres/delivery managers to optimize delivery.
People Management:
Manage directly dispersed VPs, Program Directors team, responsible for their hiring, mentoring, performance, personal growth, and high motivation.
Work in a matrix manner with the VP R&D and COE to smooth delivery and manage risks.