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We are seeking a high-performing Account Executive to join our dynamic Sales team. In this role, you will take ownership of the entire sales cycle, from the first demo calls, discovery sessions, demonstrations, and negotiation to closing deals.

The ideal candidate thrives in a fast-paced, results-driven environment and has a proven track record of successfully selling SaaS solutions to mid-market or enterprise customers.

Your day-to-day will be mostly customer-facing, including calls and meetings with different stakeholders from diverse industries, working closely with C-level, while collaborating with all internal departments of us in order to stay the top-notch product.

We have an outstanding opportunity for a successful Enterprise Sales Executive. This person will directly generate revenue by identifying new potential opportunities, building strategic relationships, and turning prospects into clients.
Responsibilities:
Build and nurture a robust pipeline of prospective clients by effectively sourcing
targeted prospects
Conduct thorough follow-ups after initial calls to progress account pipelines and
advance sales opportunities
Maintain accurate and up-to-date records of all interactions and account-related
information in the CRM system
Keep detailed notes on key points about prospects to facilitate personalized and
effective communication
Identify decision-makers within target organizations and establish and foster
relationships to drive sales efforts forward
Demonstrate exceptional written and verbal communication skills, providing clear and
professional responses to requests for information (RFIs) and other inquiries
Collaborate closely with the sales team to strategize and execute effective sales
approaches and tactics
Coordinating with stakeholders on contract needs and legal documentation
Negotiate on pricing terms for new markets, develop alternative pricing structures as
needed
Working with SDR team, coordinate to maximize the return on developing
opportunities
Identify and qualify leads, and generate new business opportunities in order to achieve
revenue quota on a quarterly and annual basis
Build and maintain a robust pipeline of at least 3x revenue target
Build strategic working relationships with clients, maintaining a high level of
engagement
Travel as needed to meet with prospects
Identify and build strategic relationships and leverage partners;
Prepare and present sales proposals and presentations to prospects
Negotiate and close deals following the companys practices and processes
Analyze data - work with internal team, provide effective insight to help drive to convert
Maintain a high level of relevant industry knowledge

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We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions