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We are looking for a new Tier 3 Team Leader talent to join our team!
Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.

We are seeking best-in-class Software Developer Engineer to join our exceptional Networking engineering team, which develops the industry's leading high-speed communication devices, delivering the highest throughput and lowest latency.

Come and take a significant part in designing and verifying our groundbreaking and innovating technologies, enjoy working in a meaningful, growing, and highly professional environment where you make a huge impact in a technology-focused company.

What you will be doing:

Design and develop the next generation of acceleration for network drivers.

Work closely with customers, understanding their products, solutions, and environments.

Daily work involves all aspects of development: Design, Architecture, Coding, Production, and Verification.

We seek a forward-thinking, innovative, and experienced Solutions Architect with hands-on experience.

By joining the team, youll take a part in the design and implementation of complex data center solutions, including solution architecture, HW and SW deployment, performance, and return on investment analysis. You will work with software developers and architects to research and analyze new, groundbreaking technologies.

The candidate is expected to have hands-on experience with data center technologies, including operating systems, virtualization and containerization technologies, storage, networking, and infrastructure as code (IaC) tools such as Ansible. A candidate for this position must excel at working independently as well as in a group, in a multidisciplinary, dynamic environment.

What youll be doing:
Implement cutting-edge, end-to-end data center solutions with modern applications.
Architect, develop, deploy, automate, analyze, formalize findings, and release summary reports.
Develop and release reference deployment guides and how-to tutorials.
Support company business units on complex solutions delivery by consulting, providing solutions designs, running POCs, etc.
Research technology trends and deliver best practices for integrating our products and technologies.

You will be responsible for:
* Systems Administration of the core systems and tools related to customer journey
* Configure databases, automations and UI/UX.
* Ensure data integrity, user management, and governance across the stack.
* Build and maintain cross-system integrations using iPaaS solutions to ensure seamless data flow between tools.
* Being a main stakeholder in the AI builders group to integrate wisely cutting edge technologies together with the well-stabled primitive systems.
* Partner with the cross-business operations team, mainly with RevOps, DevOps and FinanceOps teams.
* Identify manual processes and design scalable automation solutions.
* Support dashboards, KPIs, and analytics initiatives with well-structured data pipelines.
* Support new tool evaluations, and implementation projects.
* Provide training, documentation, and best-practice enablement for end-users.


About ActiveFence:
ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

Hybrid:
Yes

Join our fast-growing IT Support team as an IT Support Admin, working with cutting-edge technologies in a dynamic environment. Your responsibilities will include:
* Maintaining and improving the company's systems infrastructure with a focus on security protocols.
* Providing global service and support to end-users and partners across multiple sites.
* Resolving complex and escalated support issues.
* Managing user lifecycles (onboarding/offboarding) and automating related processes.
* Implementing automation to enhance user experience and IT productivity.


About ActiveFence:
ActiveFence is the leading provider of security and safety solutions for online experiences, safeguarding more than 3 billion users, top foundation models, and the world’s largest enterprises and tech platforms every day. As a trusted ally to major technology firms and Fortune 500 brands that build user-generated and GenAI products, ActiveFence empowers security, AI, and policy teams with low-latency Real-Time Guardrails and a continuous Red Teaming program that pressure-tests systems with adversarial prompts and emerging threat techniques. Powered by deep threat intelligence, unmatched harmful-content detection, and coverage of 117+ languages, ActiveFence enables organizations to deliver engaging and trustworthy experiences at global scale while operating safely and responsibly across all threat landscapes.

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.
In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.
Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations.

We are looking for a DevOps Engineer.
Job Description:
Implement and manage CI/CD pipelines for continuous integration and deployment.
Monitor system performance and troubleshoot issues as they arise.
Collaborate with development and IT teams to streamline workflows.
Manage cloud infrastructure and ensure high availability and scalability.
Automate system processes and infrastructure deployment using tools like Docker, Kubernetes, or Terraform.