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Tymely is the first startup to offer an AI Agent for eCommerce customer service that is indistinguishable human agents. Tymely’s agent handles retailers’ most complex customer service tickets end-to-end with unprecedented service quality, including exchanges of partial orders, changing shipping addresses, refunds, etc. As a backend developer on our team, you will be responsible for the server-side of our product. Ultimately, you should be able to develop and maintain functional and stable pipelines and web applications. Responsibilities
* Participate in the entire application lifecycle, focusing on coding and debugging
* Write clean code that is easy to share with other developers, maintain, and test
* Take a major part in defining aspects of development from appropriate technology and workflow to coding standards
* Liaise with developers, designers, and customers to identify new features
* Follow emerging technologies

* We are developing a cutting-edge promotion operating system that helps brands manage, analyze and optimize their promotional spend. Our system uses Causal Machine Learning to analyze the incrementality of promotions and help our customers optimally invest their promotion budgets.
* We believe causality is the best way for companies to act on their data. If you do too, you might be a good fit!
Responsibilities
* Analyze raw event data, decide which data is desirable, and structure the data in a useable way
* Create data transformations that are easy to consume in real time
* Build real time and batch prediction models using Causal ML for users incremental lift
* Design complex experiments that TEST reactions to different treatments
* Collaborate with engineering team to bring Machine Learning models to production
* Generate actionable insights for our customers
* Suggest potential areas of explorations based on business impact

Our global operation continues to expand. Were looking to grow our support team with hard-working, tech-savvy support agents to take part in the journey.
The ideal candidate is service-oriented, self-motivated, with excellent organizational skills and a willingness to learn new technologies.

Were a start-up, so the work is highly interdisciplinary. Providing support is the backbone of the job, but youll regularly take part in QA, give product feedback based on your knowledge of clients pain points, and take part in other tasks.

The position is shift-based and requires work during nights and weekends. Day shifts are generally done in our offices in Tel Aviv, but may also be done remotely.
What Youll do
Provide support to enterprise customers on our products and services
Employ creative problem-solving skills to efficiently solve customers issues
Develop expertise in products and stay up to date on new features and improvements
Work with Product and R&D to investigate issues and provide usability feedback from customer
Take part in company projects based on your abilities and interests. Were a young and growing company. We like it when people take initiative and learn new skills.

The full stack development team are responsible for making user flows and interactions come to life by planning, implementing and testing them end to end, all while working closely with some of the best and most creative designers in the world.

Position based in Tel Aviv.
What Youll do
Architect, build and test platform from the very beginning
Build UI/UX that will make your jewish mother proud
Collaborate with our customers tech teams to deploy the solution
Research and implement the latest technology to support the successful rollout of the product
Build hybrid mobile apps and the ecosystem to support it

We are making the future of Mobility come to life starting today.

we support the worlds largest vehicle fleet operators and transportation providers to optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization.

seeking a talented and experienced Senior Data Engineer to join our dynamic team. As a Senior Data Engineer , you will play a crucial role in optimizing and expanding our data services, driving advanced machine learning models and optimization algorithms. You will have the opportunity to work on diverse challenges such as data pipelines, optimization, prediction, modeling, transportation, and mapping.
We are looking for someone who is passionate about data engineering, with a strong background in backend development and experience in architecting and implementing data pipelines. You will collaborate with business teams and customers to understand their unique needs and requirements, and translate them into efficient and scalable data solutions. If you are a fast learner, independent, and enjoy tackling complex problems, we would love to hear from you!

Key Responsibilities:

Design and maintain production-level machine learning and data pipelines
Take full data ownership of existing and new features, including data extraction, manipulation, validation, and testing
Create, support, and maintain data marts with a focus on data integrity, performance, and long-term maintainability
Collaborate with business teams and customers to understand unique needs and requirement

We are making the future of Mobility come to life starting today.
we support the worlds largest vehicle fleet operators and transportation providers to optimize existing operations and seamlessly launch new, dynamic business models - driving efficient operations and maximizing utilization.

As our global operation continues to expand, we are seeking a skilled and enthusiastic QA Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our products. The ideal candidate is self-motivated, detail-oriented, and possesses excellent organizational skills, as well as a strong willingness to learn and adapt to new technologies.

In this role, you will work with many different teams across the company. You will work closely with our product managers and developers, validating that our products meet the highest quality standards and effectively solve customer problems. You will also work closely with product designers, the support team, and more.

If you are an ambitious individual with a passion for QA, eager to work in a dynamic and growing start-up environment, and have the skills and experience we're looking for, we encourage you to apply and become part of our talented QA team.

What You'll Do:
Perform comprehensive testing of new features to verify the requirements are met and long-term quality is upheld.
Develop and execute test plans, test cases, and test scripts to ensure the software meets quality standards.
Define core business flows that will serve as the backbone of the automated tests written by our automation developers.
Collaborate with the Product and R&D teams to investigate and troubleshoot issues, and provide usability feedback based on customer interactions.
Work closely with the support team to understand customer pain points, which will help inform your testing strategies.
Continuously stay up-to-date with the latest product features and improvements, ensuring that our QA processes are aligned with current developments.

We are looking for Tier 2 Support Engineer to join the team!

The role's success hinges on collaborative support from all stakeholders, leveraging existing documentation, and active involvement in new design and specification initiatives. Ensuring all tasks are executed with a strong focus on application security is paramount. Addressing unprotected application and web service vulnerabilities is crucial, as they are commonly exploited avenues for hackers to access critical data and disrupt business operations.

Proactively enhancing the efficiency of both production and development environments is a key responsibility. Additionally, serving as the primary point of contact during emergencies, especially within Major Incident Management workflows, and acting as a liaison between Developers and Support teams are integral aspects of the role.

Identifying opportunities for automating manual tasks and enhancing processes further strengthens our operations.

Responsibilities:
Provide multi-channel customer support to ensure timely issue resolution and customer satisfaction.
Conduct training sessions for new team members and actively participate in the onboarding process.
Offer insights on application and infrastructure scalability to development and DevOps teams.
Collaborate with internal teams and external vendors to troubleshoot and resolve complex issues.
Monitor application performance using specialized tools and contribute to the development of new monitoring solutions.
Work with R&D and DevOps to conduct Root Cause Analyses (RCAs) and develop Standard Operating Procedures (SOPs).
Document findings and collaborate with the Knowledge Manager to create and update Knowledge Base articles.
Develop scripts to automate repetitive tasks and streamline information gathering processes.
Gain involvement in code and development activities to enhance infrastructure understanding and provide recommendations as needed.
Assist in regression testing for critical issues and participate in the testing of new integrations and features.
Report identified bugs after successful replication and investigate malicious attempts, taking appropriate actions based on findings.

looking for a Senior Product Analyst to join our team!
As a Senior Product Analyst, you will play a key role in analyzing our rapidly expanding product and generating insights for the benefit of our executive management. You will bring your expert analytical ability to provide critical insights, recognize key opportunities, and drive strategic initiatives forward.

Responsibilities:
Working closely with our Product team leadership, providing strategic recommendations based on your data analysis.
Design and implement data models, prediction models, and KPIs, and deliver actionable insights to support product performance
Identify areas for improvement and make recommendations for new opportunities for growth
Create and maintain comprehensive and clear dashboards to track key KPIs and highlight actionable insights for the Product team and senior management.
Develop strong partnerships with functional leaders to drive focus on business objectives.

looking for a Business Analyst to join our team!

As a Business Analyst, you will play a key role in analyzing our growing company and generating business insights for the benefit of our executive management. You will bring your expert analytical abilities to provide critical insights, recognize key opportunities, and drive strategic initiatives forward.

Responsibilities:
Design and implement data models, prediction models, and KPIs, and deliver actionable insights to support business performance.
Build and maintain reports, dashboards, and metrics in addition to monitoring the integrity and validity of the data reported.
Identify areas for improvement and make recommendations for new opportunities for growth.
Develop strong partnerships with functional leaders to drive focus on business objectives.
Serve as a trusted partner for executive management to ensure business excellence.

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.
looking for a full-stack software engineer to join our team!
Youll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.

Responsibilities:
As a Senior Full-Stack Developer, you must be comfortable with front-end (Angular) and back-end (C# .Net Core) development. You will build end-to-end solutions encompassing web/back-end development, monitoring, scaling and optimizing to make the products simple at a massive scale.
You will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to improve the design, interface, and architecture of cloud platform.