Required Solutions Architect - Communication Service Providers
Within our Professional Services Communication Service Providers practice, you will be working closely with our product, engineering as well as operations team to shape how CSPs can leverage our SASE platform to deliver next generation services to their customers.
As a Solutions Architect you will design how CSPs integrate their network with our technology.
Responsibilities:
Act as technical lead for our SASE integration with strategic partners across the telecommunication, service provider industries in both pre-sales and post sales motions
Perform project requirements discovery, resource effort and timeline estimations, and Statement of Work (SOW) creation
Perform architectural design services including creation high-level/low-level design (HLD/LLD), system integration architecture, test & validation plans, and method of procedure (MOP)
Assist with our SASE integration into partner OSS & BSS platforms for automation of services including billing, order management, and service provisioning
Collaborate closely with peers in Product Management, Engineering, and Operations throughout design, implementation, and integration project phases
Provide guidance and hands-on assistance with testing and validation of network architecture and systems integration
Act as lead point of contact for assistance with technical issue diagnostical and resolution
Develop reference architectures, knowledge base articles, best practice whitepapers, and other technical content for both internal and external facing consumption
Establish yourself as a trusted advisor to strategic partners.
Requirements: 10+ years of experience either as a senior engineer or architect for a Global Service Integrator within the Communication Service Providers practice or for a large infrastructure technology vendor in support of Communication Service Providers
3+ years of experience working in the telecommunications industry supporting OSS/BSS systems integration
Experience with WAN technologies and protocols including MPLS, BGP, OSPF, IS-IS, QoS, and NAT
Proficient with scripting, automation, and system integration technologies including RestAPI, GraphQL, SOAP, Python, Terraform, Bash, etc.
Knowledgeable of Kubernetes, OpenShift, Ansible use in telecommunications environment
Operating knowledge of infrastructure security services including firewalls, proxies, IPS, secure web gateway, and CASB/DLP is a plus
Industry recognized certification from major network vendor is a plus (e.g., CCIE, JNCIE)
Solid command of the English language (written and spoken) required with additional language skills being a plus
Excellent customer interaction and presentation skills with ability to clearly articulate to different audiences and bring the message across in a concise, professional manner
Ability to influence and persuade at all levels and gain a Trusted Advisor status with key stakeholders
Excellent troubleshooting and problem-solving skills with innate ability to methodically get to the root of issues
Must be very well organized and able to work effectively in a nimble and fast-paced environment
Ability to travel up to 30% of the time.
This position is open to all candidates.