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Our company is built around continuously improving our ability to introduce new customers to our products and wow them with exceptional experiences through the shopping and post-purchase journey. We love to use data and metrics to drive our decisions while keeping in mind that customers dont speak in numbers and that each one should be treated as a member of our family. Oh, and by the way, youll get to work with a diverse group of experts around the globe. You can expect a hard-working team of people who understand how to create meaningful connections and get great work done virtually - its in our nature!

What we do:

Our DevOps team is responsible for the Resident platforms end-to-end, from cloud infrastructure to production delivery. We build and operate the systems that enable engineering teams to move fast and safely, while ensuring high standards of reliability, security, performance, and scalability. Through automation, strong architecture, and secure-by-design practices, we continuously improve how we deploy, monitor, and protect our production environments.

What you will be doing:

As the sole DevSecOps owner within the DevOps team, you will take end-to-end responsibility for improving the security of our cloud and production environments. You will design and implement security controls across AWS/GCP- from hardening infrastructure and securing Kubernetes to ensure our platform stays secure as it scales.

You will work closely with cross-functional teams such as DevOps, R&D, Product, and Data to embed security into the way we build software. This role is ideal for someone who wants to make a real impact, takes ownership of cross-team initiatives, is curious and eager to learn, and enjoys driving improvements that raise the security bar across the company.

This is a hybrid role, requiring 2 days per week at our R&D site in Tel Aviv.

Responsibilities:
Architect, implement, and maintain a strong security posture across cloud environments (AWS / GCP), aligned with best practices (CIS Benchmarks, Well-Architected Framework)
Own and integrate automated security controls into CI/CD pipelines (SAST, DAST, SCA, container scanning), including tuning to reduce noise and enforce policy gates
Secure Infrastructure as Code (IaC) and harden servers, services, and Kubernetes clusters
Design and manage IAM, roles, policies, and secrets management to enforce Least Privilege
Lead security initiatives around emerging technologies, including AI models, LLM integrations, and data pipelines
Continuously monitor and drive remediation of vulnerabilities and security findings across the stack
Partner with Developers and Data Engineers to embed security into the SDLC and strengthen security culture
Support security operations, including incident response and root cause analysis

Required DevOps Engineer
About the Job:
As a DevOps / Platform Engineer at EdgeHawk Security, you will be responsible for building and operating the cloud and container platforms that power our security systems. You will work primarily with AWS, Kubernetes, Docker, and GitHub Actions, ensuring our infrastructure can reliably handle high-throughput, security-critical workloads. This role focuses on automation, scalability, and operational excellence in production environments exposed to real-world attack traffic.
What will you do?
Own AWS Infrastructure:
Design, deploy, and operate production infrastructure on AWS, including compute, networking, storage, and IAM, with a strong focus on reliability and security.
Build Kubernetes Platforms:
Operate and scale Kubernetes clusters running containerized backend services, including workload isolation, networking, upgrades, and capacity planning.
Containerize Everything:
Create and maintain Dockerfiles for backend services, focusing on small images, secure build practices, and fast startup times.
Automate CI/CD with GitHub:
Design and maintain GitHub Actions pipelines for build, test, container image creation, and deployment to Kubernetes.
Enable Safe Deployments:
Implement deployment strategies such as rolling updates, blue-green, or canary deployments to minimize risk in production.
Infrastructure as Code:
Define and manage AWS and Kubernetes infrastructure using Infrastructure-as-Code practices (Terraform preferred).
Operate & Debug Production Systems:
Monitor, troubleshoot, and debug live systems running in AWS and Kubernetes, participating in incident response and root-cause analysis.
Observability & Reliability:
Build monitoring and alerting using Prometheus/Grafana and logging pipelines to ensure fast detection and resolution of issues.

Were looking for a Senior Account Solutions Architect to provide technical post-sales guidance to strategic customers while building long-term relationships, identifying pain points, and addressing them.
📍 Work location - hybrid from Tel-Aviv
Responsibilities:
Strategic Advisory: Act as the primary technical advisor and "voice of the customer" for a strategic portfolio of local and EU-based clients.
Post-Sales Architecture: Serve as a pre-sales Solutions Architect to guide customers on best practices and optimal cloud usage.
Relationship Management: Build strong relationships with stakeholders from senior executives through to technical teams.
Technical Support: Provide advanced support for complex technical issues and work with other internal teams as appropriate.
Business Growth: Collaborate with Account Managers to drive service adoption and capitalise on untapped opportunities.
Performance Metrics: Monitor account metrics, including CSAT and financials.
Travel: Nationally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).

Were looking for an Sr Solutions Architect responsible for advising on Generative AI, core services and also to provide technical pre-sales guidance to strategic customers while building long-term relationships, identifying pain points, and addressing them.
📍 Work location - hybrid from Tel-Aviv
Responsibilities:
Strategic Advisory: Act as a technical and strategic advisor in the field to provide architectural guidance in the GenAI space and recommendations necessary to promote & help customers overcome technical challenges and scale securely on AWS.
Pre-Sales Architecture: Serve as a pre-sales Solutions Architect to guide customers on best practices and ensure cost optimization.
Relationship Management: Build strong connections with internal and external stakeholders, from technical teams to senior executives.
Business Growth: Collaborate with Account Executives to drive service adoption and ensure success in the long term.
Travels: locally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).

Join us to grow your skills, shape bold ideas, and help build the future of tech.
In this position, you will be a key member in the pre-sales process, working directly with global startup customers and cross-functioning with account managers to develop AWS solutions for the customers.
📍 Work location - hybrid from Tel-Aviv
Responsibilities
Design, develop, and implement solutions to meet business requirements and create cost-efficient, highly available, and scalable solutions for customers, including Well-Architected reviews and SoW.
Research and analyze current solutions and initiate improvement plans.
Collaborate with other engineers and stakeholders to ensure solutions are designed and developed according to best practices.
Share your knowledge with our customers and the cloud community by participating in public speaking engagements such as workshops, conferences, webinars, and more.
Frequent travels - locally (on-demand to meet with customers and partners and attend local events) and abroad (at least once a quarter).

We are looking for a Tier 2 Technical Support Engineer to join our growing Delivery team in NYC. As a member of the Support Engineering group, you will be an integral part of a growing team of top professionals that own and maintain next-generation responsible AI agent solutions. You will act as a trusted advisor to our clients, be an essential part of the success of both our customers and Account Executives maintaining and supporting customers post launch. Tasks include resolving inbound technical issues, troubleshooting complex integrations, monitoring and proactively enhancing live AI Agents and serving as a technical SME.

As a passionate technologist and customer advocate, you will connect the dots between the technical solution to business value for the customer. This position will report to Manager, Support Engineering.

Responsibilities
Engage with customers via multiple channels (ticketing system, calls and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform
Serve as a technical subject matter expert, focusing on swift resolution of issues and proactive monitoring of performance
Develop deep technical expertise, continuously learn as the product evolves, and become the go-to authority in your domain.
Investigate complex escalations, lead high-stakes technical calls, and drive solutions for our most critical customer challenges with urgency and precision.
Run engaging office hours, deliver impactful learning sessions, and mentor the Support Engineering team, ensuring theyre equipped to handle any challenge.
Partner with Engineering and Product to proactively identify gaps, drive meaningful improvements, and advocate for customers in shaping the evolution of our platform.
Build robust solutions and internal tools to help TSEs debug metric behavior, query complexity, and visibility gaps faster and more consistently.
Scale knowledge globally through training sessions, office hours, and playbooks to prepare the Solutions team for new features and improvements.

As a Help Desk Administrator , you will have the opportunity to learn a variety of technologies, security systems, and methodologies.



Main Responsibilities:

Lead help desk support efforts, ensuring that all desktop applications, workstations, and related equipment work flawlessly, and that problems are resolved in a timely manner
Promote implementation of best practices and standards
Install and test computer-related equipment
Troubleshoot computer-related issues
Maintain an inventory of IT hardware and software licenses

We are looking for a Cloud Engineer to join our growing Infrastructure cloud team in Tel Aviv and to take part in our effort to improve our product, productivity, security and the ability to scale.

Required Senior Developer (DevOps and Infrastructure)
We're revolutionizing how the world moves money with our unified global payments platform. Our team is at the forefront of ensuring the security and resilience of this critical infrastructure, and we're looking for a strong DevOps engineer to play a pivotal role in designing and implementing robust solutions across our infrastructure and applications.
If you have a passion for building secure-by-design systems, a deep understanding of both infrastructure and application principles, and the ability to translate complex requirements into actionable blueprints, we want to hear from you. You'll be instrumental in shaping our infra and security landscape, ensuring our platform remains a trusted and secure environment for our global users.
What You'll Be Doing:
You will work with Python and APIs, codifying infrastructure, and lead the architectural design and implementation of solutions for our cloud infrastructure, network, and applications.
Constantly push optimizations and best practices. Define and maintain security standards, frameworks, and best practices across the organization.
Collaborate closely with engineering, product, and operations teams to integrate security seamlessly into the development lifecycle and infrastructure deployments.
Evaluate and recommend security technologies and tools to enhance our security posture.
Develop security reference architectures and patterns to guide engineering teams in building secure solutions.
Participate in threat modeling and risk assessment activities to proactively identify and mitigate potential security threats.
Provide expert guidance and mentorship to engineering teams on security-related topics.
Stay current with the latest security trends, threats, and technologies, and translate them into actionable strategies for us.

Required NOC - Student Position
As a Monitor Specialist, you will be responsible for:
Responding to events and various technical problems in real-time
Proactively identifying and mitigating potential issues before they become critical problems
Troubleshooting and investigating production issues in our services
Handling issues until resolution with Devops, DBA and R&D teams
Monitoring and liaising activities of the production environment, network, business transactions reports
Direct communication with worldwide partners.

We are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.

Required Customer Support Specialist - Student Position
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain our SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues.

It starts with you - an engineer driven to build resilient, automated infrastructure that enables teams to move fast with confidence. You care about operational excellence, developer experience, and reliability at scale. Youll architect and operate the compute and networking infrastructure that powers our AI platform - from CI/CD pipelines to Kubernetes clusters to observability systems - across cloud and on-prem environments.
If you want to build infrastructure that powers mission-critical AI systems at national scale, join our companys mission - this role is for you.
The Responsibilities
Architect and operate Kubernetes-based infrastructure across AWS and on-prem environments, ensuring high availability, security, and performance.
Design and maintain CI/CD pipelines for application and service deployments with automated testing, security scanning, and rollback capabilities.
Drive infrastructure-as-code practices for compute and networking - building reproducible, auditable, and version-controlled infrastructure.
Own reliability and incident response - establish SLOs, build alerting systems, lead incident resolution, and drive post-incident improvements.
Enable AI-native operations - support agentic deployment pipelines, self-healing infrastructure, and secure sandboxing for model experimentation.
Build and maintain observability systems - metrics, logging, tracing, and dashboards that provide visibility into system health.
Optimize infrastructure cost and performance - right-size resources, implement auto-scaling, and identify efficiency opportunities.
Collaborate with Engineering, Data Platform, Data Engineering, and Security teams to align infrastructure with platform needs.
Shape infrastructure characteristics that support data freshness, correctness, and low-latency pathways for AI training/inference, retrieval, and agentic workflows.
Contribute paved-road tooling - reusable CI/CD patterns for services, IaC modules for compute and networking, and runbooks - that streamline delivery across teams.
Collaborate with Engineering, Data Platform, Data Engineering, Security, Product, AI/ML, Data Science, and Analytics to anticipate and meet cross-functional needs.

We are on the lookout for an experienced engineer to join our DevOps team who is passionate about software design, development, and deployment.
The role focuses on designing, building, and maintaining production-grade cloud solutions, ensuring scalability, reliability, and security. You will manage CI/CD pipelines, automate deployments, monitor system performance, and collaborate across development teams to deliver resilient infrastructure in a rapidly evolving environment.
The Responsibilities
Collaborate closely with development teams to define and implement infrastructure requirements that support scalable, secure, and efficient operations.
Develop and maintain internal tools to automate workflows, streamline development processes, and enhance monitoring and operational efficiency.
Diagnose and resolve issues across development, testing, and production environments to ensure system stability and optimal performance.