לוח משרות דרושים הייטק מחשבים ורשתות בירושלים, לחיפוש זה נמצאו 120 משרות

We are At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. .

The Role:
This role is central to driving operational excellence across the support organization, ensuring teams can deliver fast, high-quality service at scale. It leads the design and continuous improvement of support processes, workflows, and policies, while identifying opportunities for automation and efficiency gains. The position owns performance measurement through KPIs, dashboards, and analytics, translating data into actionable insights that shape strategic decisions. It also partners closely with cross-functional teams to enhance systems, tools, and end-to-end support experiences. With broad ownership and visibility, this role empowers the individual to influence how support operates globally, drive meaningful change, and elevate both customer and employee experience through smarter, more scalable operations. The Support Operations Lead will be measured on:
* Improvement in SLA performance
* Reduction in response and resolution times
* Increased support team productivity
* Improvement in CSAT and customer experience metrics
* Successful implementation of operational initiatives
* Adoption and effectiveness of support tools and processes Reports To: VP Technical Support

Who You Are:
A highly organized and data-driven Support Operations Lead to drive operational excellence across our customer and technical support organization. This role is responsible for optimizing support processes, managing support systems and tools, delivering actionable insights through reporting and analytics, and enabling support teams to operate efficiently at scale. The ideal candidate combines strong operational expertise, analytical skills, project management capabilities, and a passion for improving customer and employee experiences.

What You’ll Actually Be Doing:
Support Operations & Process Management
* Design, implement, and continuously improve support processes, workflows, and operational standards.
* Identify inefficiencies and drive automation initiatives to improve productivity and customer satisfaction.
* Drive initiatives to improve service quality, operational efficiency, and customer experience.
* Lead operational readiness for new product launches, feature releases, and organizational changes.
* Collaborate with Support Leadership, Product, Engineering, Customer Success, and Business Operations teams.
Performance Management & Analytics
* Define and monitor key support KPIs
* Build dashboards and reports to provide visibility into support performance and trends.
* Analyze operational data and present recommendations to leadership. Systems & Tools Administration
* Own and optimize support platforms such as CRM, ticketing, workforce management, and knowledge management systems.
* Partner with IT, Engineering, Product, and Customer Success teams on system integrations and enhancements.
* Evaluate and implement new technologies, including AI-powered support solutions.

Why You’ll Love Working Here:

* Flexible hybrid work model: three days a week at our Jerusalem office
* Monthly wellness reimbursement – from therapy to gel manicure, it's up to you
* Full Keren Hishtalmut, private health and dental insurance
* Volunteer days, donation matching, Yoga and Pilates
* A supportive, collaborative culture that puts our people first

Next Step:
Hit Apply!

we are looking for a DevOps Engineer for Embedded & Cyber Systems.
Responsibilities:
Own the design, implementation, and maintenance of DevOps processes in alignment with project requirements and industry best practices.
Implement Infrastructure as Code (IaC), support secure development practices, work with GitOps methodologies, operate in air-gapped environments, develop scripts, and build CI/CD pipelines.
Lead and optimize processes across all stages of the software development lifecycle, leveraging advanced technologies and tools for complex cybersecurity projects in defense systems.
Collaborate closely with development teams and cross-functional stakeholders as part of a multidisciplinary team.

we are looking for a Devops Tech Lead.
What You'll Be doing:
Leading a team of Devops engineers.
Implement CI/CD pipelines using Argo and GitHub Actions for automated software delivery.
Manage cloud infrastructure on AWS using Terraform, ensuring scalability and reliability.
Collaborate with teams to optimize workflows and deploy applications on Kubernetes clusters.
Monitor and troubleshoot production systems to minimize downtime and maintain performance.
Evaluate and implement best practices to enhance DevOps processes and infrastructure.

Head of DevOps.
About us:
We are a global fintech software company providing ultra-low latency trading and market data solutions to the worlds largest banks and hedge funds. We specialize in cutting-edge technology that powers mission-critical financial systems. With a major R&D center in Jerusalem and development hubs across Europe and Asia, Fluent offers a dynamic, fast-paced, and collaborative environment driven by innovation and excellence. Company Website: www.fluenttech.net
Position Overview We are seeking a hands-on Head of DevOps to lead and scale our global DevOps team. In this strategic role, you will transform our very complex setup and configuration process, which is currently text-based and manual, into a semi-automated and scalable.. You will be responsible for shaping our DevOps culture, driving automation, and managing the allocation of DevOps resources.. This is a high-impact leadership role requiring deep technical expertise, operational excellence, and strong collaboration with engineering, QA, and client delivery teams. Revolution / transformation
Key Responsibilities
* Lead, mentor, and grow a distributed team of DevOps engineers.
* Oversee environment versioning, configuration management, and infrastructure automation.
* revolutionize our text-based configuration into a generator-based process, supporting a quick span to multiple servers and flexibility to development expansions.
* Drive DevOps knowledge collection and team training - the DevOps team should be the Gold standard as to how to configure and deploy any component or module.
* Manage the team - recruit, train, allocate tasks, supervise delivery. (Note that you are not expected to be the technical leader).
* Drive adoption of DevOps best practices, including monitoring, incident response, and security hardening.
* Continuously evaluate and integrate new technologies to enhance reliability, scalability, and speed of delivery. Location:
* This is a full-time, on-site position in Jerusalem

Were looking for an IT Compliance Associate to join our Technology team and help ensure our systems, vendors, and internal processes meet legal, regulatory, and security standards. In this role, youll support the design and implementation of an effective IT compliance framework, manage access controls, assess risk, and guide teams in upholding compliance across the organization.
Youll also help shape policies, identify gaps, and drive remediation efforts with cross-functional stakeholders. This is a collaborative, detail-oriented position with room for growth in the cybersecurity and compliance domain
This role requires working US hours
What Youll Actually Be Doing:
Develop and maintain an effective IT compliance program
Conduct risk assessments on internal processes and systems
Lead access recertification and vendor risk assessment processes
Draft, manage, and update internal compliance policies and documentation
Review vendor documentation for regulatory and security alignment
Analyze data, identify compliance gaps, and implement remedial actions
Prepare reports, dashboards, and compliance summaries for internal stakeholders
Organize and contribute to quarterly Cyber Steering Presentations

we are looking for a Security Engineering Operations Coordinator.
As the Security Engineering Operations Assistant, you'll be the organizational backbone for the VP, Security Engineering-ensuring requests move forward, deadlines stay visible, and nothing gets lost in the shuffle. This isn't about being an admin; it's about being the force multiplier that lets security leadership focus on strategy and technical priorities while you keep the machine running smoothly.
If you're the person who naturally keeps lists, follows up before being asked, and gets satisfaction from bringing order to chaos-this role was made for you.