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We are a multi-national SaaS company focused on creating and supporting innovative telecommunication solutions for Businesses. We are looking for a great Technical support specialist with Hebrew to join our team. Someone that loves to find and present solutions to our clients and that gets excited by new technologies.
our company provides Businesses on a global scale with cloud-based call center and AI driven predictive dialer solutions, multi-channel messaging systems and integrations to 100's of apps and CRM. Cross-channel communication is fully integrated with multiple CRM, all built cloud-native.
What your essential role in the team will be:
Handling customer requests in a professional customer-oriented approach through our different support channels
Working on Level 1 with the possibility to ramp up to Level 2 or 3 rapidly
Working in a cross-functional environment along with other departments
Analyzing and listening to call logs, spotting common trends and underlying problems
Updating frequently asked questions so that the customers/employees will be able to fix problems by themselves
Configure Sip phones on Windows, Linux, and mobile OS
Set up new user accounts and profiles and deal with password issues
Diagnosing software faults or Communications errors.

we are looking for a Mid-Level, Security Engineer.
This role focuses on ensuring the security and compliance of cloud infrastructure by implementing and maintaining robust security controls across AWS environments. The position involves automation for security monitoring, adhering to best practices, and collaborating cross-functionally with other teams.
What Youll Actually Be Doing:
Cloud Security Implementation: Contribute to the design and implementation of security measures across AWS environments to ensure systems are secure, compliant, and aligned with industry best practices. Including implementation, automation and development of security policies
Conduct regular security assessments, control testing, and audits to proactively identify risks and vulnerabilities (and support remediation efforts with partner teams)
Collaboration with Internal Teams: Work closely with internal teams to integrate security best practices into development and operational workflows
Security Automation & Infrastructure Management: Design and implement automation strategies for security monitoring, auditing, and incident response
Cost Efficiency through Security: Contribute to cloud cost management by optimizing cloud resources without compromising on security.
Incident Response & Threat Management: Participate in incident response efforts to support timely identification, analysis, containment, and remediation of security threats. Contribute to post-incident reviews, help maintain incident response playbooks, and support internal teams by sharing learnings and updated procedures.

we are looking for a Security Engineering Operations Coordinator.
As the Security Engineering Operations Assistant, you'll be the organizational backbone for the VP, Security Engineering-ensuring requests move forward, deadlines stay visible, and nothing gets lost in the shuffle. This isn't about being an admin; it's about being the force multiplier that lets security leadership focus on strategy and technical priorities while you keep the machine running smoothly.
If you're the person who naturally keeps lists, follows up before being asked, and gets satisfaction from bringing order to chaos-this role was made for you.

which department will you join?
the assembly department is responsible for assembling all the company's products.
we receive kits for assemblies from the warehouse and at the end of the process we release complex and tested products to the following stations.
in our department, an acceptance TEST is performed for hardware received from suppliers (qat).
we provide hardware repair support to all our lab employees and external customers (rma).
we provide support for prototypes of systems in development. what will your job look like:
perform acceptance tests for hardware received from suppliers (qat).
provide hardware repair support to all our lab employees and external customers (rma).
provide support for prototypes of systems in development.

we are seeking a highly skilled and experienced senior microsoft sysadmin to join our it team. the ideal candidate will be responsible for managing and supporting our active directory and office 365 environments, ensuring optimal performance, availability, and security. this role requires in-depth knowledge of entra id, SharePoint, onedrive exchange online and teams technologies and the ability to lead complex infrastructure projects. the position requires on-site presence 4 days per week (and 1 from home): 2 days at our jerusalem site and 2 days at one of our other locations in ramat gan, tel aviv, or petach tikva.
what will your job look like:
manage and support microsoft active directory in sync with entra id
manage and support office365 environment with focus on SharePoint online and teams
implement and monitor applications and users authentication (ad, entra id)
manage users, group and computer objects and create group policy
troubleshoot windows server performance issues
setup entra id single sign on (sso), enterprise applications and conditional access rules
support and integrate applications running on windows platform
implement security fixes and enchantment across multiple environments
provide second level support for operations issues in microsoft environment.

the operating system team is looking for a highly talented Embedded sw integration engineer with a passion for operating systems and Linux in specific.
the team is developing the boot and operating system sw for autonomous vehicle and smart advanced driver assist platforms. what will your job look like?
hands-on debugging and testing of os and related components (boot, hw initialization, device drivers, Linux Kernel, user space libraries and tools & automated tests in Python ).
deep understanding of the involved os/boot components and their integration with other sw/hw modules involving testing automation and system level validation.
closely work with members of the boot and os development teams to integrate, TEST and automate new features, components and systems.
release & feature management in a multi-project and multi-disciplinary environment while managing ci systems for testing coverage.

we are seeking a highly skilled and experienced senior microsoft sysadmin to join our it team. the ideal candidate will be responsible for managing and supporting our active directory and office 365 environments, ensuring optimal performance, availability, and security. this role requires in-depth knowledge of entra id, SharePoint, onedrive exchange online and teams technologies and the ability to lead complex infrastructure projects. the position requires on-site presence 4 days per week (and 1 from home): 2 days at our jerusalem site and 2 days at one of our other locations in ramat gan, tel aviv, or petach tikva. what will your job look like:
manage and support microsoft active directory in sync with entra id
manage and support office365 environment with focus on SharePoint online and teams
implement and monitor applications and users authentication (ad, entra id)
manage users, group and computer objects and create group policy
troubleshoot windows server performance issues
setup entra id single sign on (sso), enterprise applications and conditional access rules
support and integrate applications running on windows platform
implement security fixes and enchantment across multiple environments
provide second level support for operations issues in microsoft environment

We are seeking an experienced Senior Data Platform Engineer to design and scale the robust, cost-efficient infrastructure powering our groundbreaking fraud prevention solution. In this role, you will architect distributed systems and cloud-native technologies to safeguard our clients' revenue while driving technical initiatives that align with business objectives and operational efficiency.

Our ultimate goal is to equip our clients with resilient safeguards against chargebacks, empowering them to safeguard their revenue and optimize their profitability. Join us on this thrilling mission to redefine the battle against fraud.

Your Arena

Infrastructure & FinOps: Design scalable, robust backend services while owning cloud cost management to ensure maximum resource efficiency.
High-Performance Engineering: Architect distributed systems and real-time pipelines capable of processing millions of daily transactions.
Operational Excellence: Champion Infrastructure-as-Code (IaC), security, and observability best practices across the R&D organization.
Leadership: Lead technical initiatives, mentor engineers, and drive cross-functional collaboration to solve complex infrastructure challenges.

Global IT Director Fluent Trade Technologies is a premier global fintech software company providing cutting-edge technology solutions to some of the world’s largest financial institutions, including top-tier global banks and hedge funds. With a specialization in ultra low-latency strategy and market data solutions, Fluent delivers state-of-the-art innovations that power the financial industry. Headquartered in Israel, with R&D centers in Jerusalem and global development offices across Europe and Asia, including key hubs in Ukraine and the Philippines, Fluent fosters a dynamic, collaborative, and high-performance environment. Position Overview: Fluent Trade Technologies is seeking an experienced and highly skilled Global IT Director to manage and actively drive the technology infrastructure for our global operations. This is a senior, hands-on leadership role that will manage and guide a cross-functional IT team while maintaining and optimizing critical IT systems across all global offices. The position requires deep technical expertise and the ability to manage complex IT projects, infrastructure, and provide technical leadership across a geographically dispersed team. Key Responsibilities:
* Lead and manage a global IT team, ensuring effective support, maintenance, and optimization of the company's IT infrastructure across all global offices, including Israel, Ukraine, the Philippines, New York, London, and Tokyo.
* Manage the procurement of Data Center equipment, such as servers and network equipment.
* Develop the IT budget in conjunction with the finance department, and ensure adherence to the approved budget.
* Provide hands-on management of critical IT infrastructure, including servers, workstations, and network devices, ensuring high availability and performance.
* Oversee day-to-day operations, including the implementation and management of Linux environments, networks (LAN/WAN), and communication systems (VoIP).
* Take a proactive approach in maintaining and upgrading existing infrastructure, ensuring it remains aligned with the company’s technology needs.
* Collaborate with key stakeholders to assess and implement new technology solutions, contributing to company-wide technology strategy.
* Provide leadership in IT security, including managing firewalls, VPNs, data encryption, and other security measures to safeguard company data.
* Ensure compliance with global data privacy and security regulations.
* Troubleshoot and resolve complex software, hardware, and network issues across multiple global locations.
* Develop and execute disaster planning and maintain data backups.
* Lead and mentor the IT team, promoting continuous learning and professional development.
* Stay current on industry trends and emerging technologies to bring innovative solutions to the organization.
Location:
* This is a full-time, on-site position in Jerusalem , with some flexibility for remote work and travel to other offices as required.