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We are looking for an IT Infra Virtualization Engineer to join our Infrastructure department. The ideal candidate should have a minimum of 5 years of experience in VMWARE, Storage systems and networking topology. The candidate should be proficient in Linux. Knowledge of Git, Jenkins, Bash and Python will be considered an advantage. We offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development. If you meet the qualifications and are passionate about working with cutting-edge technology, please submit your resume and cover letter for consideration.
Key Responsibilities:
Supervise and monitor the virtual infrastructure, primarily centered around VMWare virtual environments.
Administer and uphold Linux servers, predominantly RedHat-based systems.
Handle updates, upgrades, and firmware patches for both virtual and on-premises infrastructure.
Collaborate closely with cross-functional teams to guarantee the reliability and scalability of our systems.
Diagnose and resolve technical issues related to the infrastructure.
Oversee and maintain storage systems such as Netapp, EMC or Infinidat.
Manage for both on-premises and cloud-based infrastructure.

DevOps Architect, Infrastructure Operations is a new role reporting to our Director, DevOps.
We are seeking someone who will design and implement best-in-class designs and practices across the SaaS application and infrastructure to ensure high availability, and reliability of systems and applications, and streamline the workflow of DevOps.
YOUR DAY-TO-DAY ROLE:
Define and establish cloud architecture best practices, collaborating with software engineering teams.
Write HLD and LLD technical specs for new features and products
Optimize cloud resources for performance, cost-efficiency, and scalability.
Conduct design and Production Readiness Reviews, ensuring system observability, scalability, and reliability.
Implement robust security measures and ensure compliance with industry standards.
Create technical specs, and documentation, and monitor/troubleshoot cloud infrastructure.
Stay updated on emerging cloud technologies, providing leadership and mentorship to the team.
Act as a thought leader in cloud architecture, contributing to industry forums and guiding internal teams and clients on cloud adoption strategies.
International Travel at least 1x per quarter (As world events allow)
Pager/On-Call Duties which may include nights/weekends

An innovative network security solutions provider, is at an exciting time in its history and is growing fast! We are looking for a highly skilled and versatile IT Manager to join our team.
As an IT Manager, you will be responsible for the IT strategy and will manage the IT day-to-day needs across the company. As part of your role, you will also collaborate with stakeholders and cross-functional teams to continuously develop, implement, and maintain our IT technology and security programs.
Responsibilities:
Technical support - provide general support for our local and global team.
Responsible for the on-boarding and off-boarding process, including company device deployment, account creation, permissions management, licenses, etc.
Maintain vendor relationships.
Take part in projects to improve the companys IT infrastructure, operations, and security.
Handle security alerts.
Maintain IT operations for the companys sites.

We are seeking an experienced and talented Software Team Lead for our Salesforce team.
As a Team Lead, inspire and mentor our engineers to deliver exceptional products on time. Drive innovation to grow our leading product and make a meaningful impact.
YOUR DAY-TO-DAY ROLE:
Overseeing the development of new features and modules
Mentoring and supporting the personal growth of the engineers on the team
Lead a team of 8-9 engineers to engineering excellence while building scalable and high-quality software
participate in hiring processes for the team and the entire R&D
Supporting production cycle and customer-related issues
Be part of the R&D management layer and drive the R&D organization to scale

We are looking for a Service Delivery Manager to join our team!

Responsibilities:

Build and maintain strong client relationships by understanding their unique needs and objectives, managing overall partnerships, and addressing escalations with internal teams to ensure SLAs are met.
Drive revenue growth by identifying opportunities for upselling and cross-selling within client accounts. Collaborate with the Regional lead and internal teams to develop and execute amendments supporting new solutions.
Ensure exceptional service delivery by meeting and exceeding client expectations, promptly addressing and resolving issues, and conducting regular partnership calls to understand clients' business needs and future.
Collaborate with the Regional lead and stakeholders to support RFPs and RFIs, contributing to the development of compelling proposals showcasing the company's value proposition, and participating in RFP interviews with the Sales team.
Strive to achieve individual and team KPIs as defined by the Organization, continuously monitor progress, and take corrective actions when necessary. Ensure alignment with the Service Delivery team and address issues proactively.
Optimize client interactions and sales strategies by utilizing playbooks and processes. Provide valuable feedback and suggestions for process improvements based on real-world client experiences.

We are looking for a DevOps engineer with proven experience in cloud at SAAS companies to join our team.
You will design, implement, monitor, maintain and evolve our production environment in AWS in order to support our development and security needs, scale and uptime.
RESPONSIBILITIES
Assist in creating a tailor-made architecture
Deployment of advanced services on the cloud
Implement automation solutions
Maintain and improve the resilience of our platform and our uptime level
Collaborate with the developers, QA, BI and security teams;
Debug, troubleshoot, and fix technical issues
Serve as on-call engineer for urgent production issues/failures.

As a DevOps Platform Engineer, You will be a part of an innovative, one of a kind strategic R&D team, highly committed to delivering an application in a dynamic, multi-systems environment.

Responsibilities
Plan and Build continuous integrations, provisioning, and operating processes for our native and cloud platform solution
Design and implement integrations with our product platform, such as Provisioning, Monitoring, and Security products
Be in charge of the way we install, upgrade, and distribute the product

We are currently in search of an Escalations Engineer to join our R&D team. As an Escalations Engineer, your primary responsibility will be to assist our R&D team with resolving and handling technical issues raised by our support team. You will be working closely with both R&D and support, deep dive into the code and have a direct impact on customer satisfaction and product improvement. Youll have hands-on experience with our tech stack and become an expert on the product.

Responsibilities
Be the first line of contact for bugs raised by customer support and run a thorough analysis of complex technical issues.
Serve as a focal point and work closely with various teams, including R&D, product, and customer support, to increase customer satisfaction and improve our product.
Work with technical teams, including DevOps and engineering, to build an arsenal of internal tools and automations to be used by various customer-facing teams.
Know the product inside and out and provide training for the customer-facing teams.
Contribute to both customer-facing and internal documentation manuals

We are seeking a motivated QA Automation Engineer to join us as part of our team. In this role, you will develop automated tests, execute and report them in order to improve our products quality and make testing more efficient.

Responsibilities
Analyze requirements and build automated test plans to ensure testing quality
Develop tools and infrastructure to improve testing efficiency
Working closely with the development, product, and manual QA teams
Compose feature files using the Gherkin language and convert Behavior-Driven Development (BDD) scenarios into Python code that can be executed
Regularly update and maintain BDD scenarios to reflect changes in requirements or the applications behavior
Participate in code reviews to ensure the quality and maintainability of test automation code

We are looking for a Senior DevOps Engineer to join our innovative R&D. In this role, you will be responsible for designing and implementing a full CI/CD solution on top of AWS and Azure with K8s, using top-notch technologies and supporting our cloud infrastructure via full IaC.

Responsibilities
Design and implementing a full CI/CD solution on top of AWS and Azure with K8s
Plan, build, and maintain continuous integrations, provisioning, and operating processes
Support our cloud infrastructure, ensuring high availability, redundancy, scalability, and load balancing of our systems
Deploy and manage message bus systems such as Redis, RabbitMQ, and ELK stack
Utilize Ansible, Terraform, Docker/Kubernetes, Git, Jenkins, Argo, Artifactory, Nginx, and other automation tools to streamline and automate the development process

Required IT Support Engineer
Job Description
Ensure employees are provided efficient and timely desktop and local infrastructure support across the organization
Provide professional and efficient IT support to our employees across different locations and time zones remotely
Manage, monitor, and respond to requests received through the IT Helpdesk in line with our agreed SLAs
Identify opportunities to reduce service requests through better user training and documentation
Manage equipment inventory from evaluation and purchasing to maintenance and depreciation
Take ownership of the IT procurement process by working closely with suppliers, procurement, and finance teams
Work with auditors to ensure that procurement procedures are being followed
Manage onboarding and offboarding processes for on-site and remote workers
Manage and maintain audio-visual equipment around the offices
Manage endpoint installations, upgrades, and troubleshooting (for MacOS, Windows, and Linux).

Required Networking Resilience Engineer
Job Description
Quickly identify and resolve infrastructural problems related to networking and security stacks
Work with all aspects of our rapidly-developing infrastructure
Design and implement the next generation of tools and networking changes needed to assure stability, increase velocity, and enhance users experience by optimizing the networking stack
Be a member of the Systems Team and participate in on-call duties (1 week every 5-6 weeks)
Make sure that our network services across the entire company are effective, secure, and easy to use
Be part of our innovative culture, which includes proposing, convincing, and executing any activity that you find contributes to the success.