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About LiveU LiveU is driving the live video revolution, providing live video streaming for TV, mobile, online and social media. Let your audience become part of your story with high-quality and flawless live video, transmitted from anywhere in the world, using our patented bonding and video transport technology. LiveU creates a consistent bandwidth and a reliable connection so you can acquire, manage and distribute high-quality remote live broadcasts. Job Overview: The Organizational Processes Quality Control Manager, plays a pivotal role in ensuring the efficiency, effectiveness, and compliance of our organizational processes, collaborating with cross-functional teams to establish, monitor, and continually improve quality management systems to drive operational excellence. The successful candidate will have a comprehensive understanding of process improvement methodologies, quality standards, proven track record in driving quality initiatives within a global context. As LiveU is a mission critical organization, the primary responsibility is to ensure the overall quality and consistency of products, services, and processes within the organization, developing, implementing, and maintaining a global Quality Management System, driving continuous process improvement, ensuring compliance with industry standards, and fostering cross-functional collaboration within a leading hardware and software company. In this role, the Organizational Processes Quality Control Manager : o Establish an organizational Quality Processes assurance function that will be responsible for developing, implementing, and maintaining a global Quality Management System. o Define key performance indicators (KPIs) to measure and reflect whole company quality and the effectiveness of related organizational processes. o Lead investigations into quality issues, conduct root cause analyses, and implement corrective and preventive actions driving continuous process improvement. o Leads Processes improvements to improve customer quality and customer experience. o Generate regular reports and present findings to senior management, highlighting areas for improvement and success.
Location : Kfar Sava, Israel
Responsibilities: o Develop, implement, and maintain a robust Quality Management System (QMS) across the organization. o Ensure alignment with industry standards and regulatory requirements relevant to hardware and software development. o Identify areas for process improvement and lead initiatives to enhance efficiency, reduce errors, and optimize workflows. o Implement best practices to drive continuous improvement. o Identify and manage “Mission Critical” quality issues. o Investigate and analyze the root causes of “Missions Critical” issues and develop corrective and preventive action plans. o Facilitate and lead problem-solving sessions to address systemic issues affecting quality. o Document and communicate findings and corrective actions. o Lead investigations into quality issues, conduct root cause analyses, and implement corrective and preventive actions o Define key performance indicators (KPIs) to measure the effectiveness of organizational processes. o Generate regular reports and present findings to senior management, highlighting areas for improvement and success. o Develop and maintain process documentation, ensuring accessibility and comprehensibility for all stakeholders. o Conduct training sessions to educate employees on quality processes and standards. o Collaborate with departments across the organization to ensure consistency and alignment of processes. o Act as a liaison between different teams to facilitate communication and understanding of quality objectives.