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Required Supply Chain Manager (WM)
As part of the Supply Chain team, you'll play a key role in optimizing our end-to-end supply chain operations for us. You'll work cross-functionally with Operations, Commercial, Logistics, and Technology teams to improve processes, drive operational excellence, and ensure product availability while delivering an outstanding customer experience.
What you'll be doing:
As a Supply Chain Manager, you'll be responsible for driving supply chain performance through data-driven decision making, process optimization, and cross-functional collaboration. You'll lead strategic improvement initiatives while ensuring efficient inventory management, supplier performance, and operational excellence across the business.
Day-to-day in this role you'll:
Lead and manage cross-functional supply chain projects from planning through execution.
Identify and drive improvement opportunities in supplier lead times, purchase order confirmations, receiving processes, inventory placement, and cost efficiency.
Monitor key supply chain KPIs, analyze performance against targets, identify gaps, and lead improvement initiatives.
Analyze operational and performance data to identify trends, exceptions, and actionable business insights.
Lead implementation projects and continuously improve supply chain workflows and operational processes.
Collaborate with our suppliers to improve product availability, optimize assortment, and reduce waste.
Partner with multiple internal stakeholders across Operations, Commercial, Logistics, and Product teams to deliver business priorities.
Manage supply chain infrastructure and technology, including ERP systems and logistics system integrations.

Required Store Manager
About us
We create technology that brings joy, simplicity, and opportunities to cities around the world. We started in 2014 with restaurant food delivery, and today we provide delivery of (almost) everything. You can find us in over 500 cities across 30 countries worldwide. In 2022, we joined forces with DoorDash, and together we continue to dream big and expand globally.
Working at our company isnt always easy, but its definitely exciting. Here, youll learn more, build more, and launch more than in most other companies. Youll face many challenges, but youll also enjoy the journey. So, if youre entrepreneurial at heart, highly motivated, and action-oriented - this could be the opportunity of your life.
This is a unique opportunity to join the launch teams of our new stores and influence the future of one of the most advanced retail markets in the world!
Job Locations: Central region, Tel Aviv, and Sharon.
What youll be doing
As a Store Manager, you will be responsible for full A-Z management of the store:
Managing a team of ~20 pickers and shift leads.
Overseeing work schedules, recruitment, training, and employee lifecycle management.
Managing bonus programs and ensuring target achievement.
Monitoring inventory, including reporting, packaging and picking KPIs.
Ensuring product quality, freshness, availability, and ratings while continuously working on operational efficiency.
Maintaining regular communication with suppliers and HQ, including order and stock management.
Working with reports and computer systems.
Driving operational improvements, including store development and optimization.
Ensuring a safe, clean, and high-quality work environment.

Required SMB Account Manager - Benefits
What youll be doing:
As an SMB Account Manager, youll be joining the growing Benefits team. As part of this team, youll play a crucial role in scaling a solution that is redefining how we serve our SMB & corporate partners.
This role focuses on managing a portfolio of SMB clients, from onboarding to long-term support, while driving excellent service and business growth.
Day-to-day in this role youll:
Manage a portfolio of SMB clients - building strong relationships at senior levels and ensuring mutual success.
Lead and manage company launches end-to-end - including planning and executing launch events, delivering employee and manager training sessions, and providing close guidance throughout the implementation process.
Own the full client lifecycle - from identifying opportunities and pitching solutions, to providing long-term strategic support.
Collaborate cross-functionally with Product, Marketing, Support, and Operations to tailor solutions to client needs and ensure delivery excellence.
Analyze account performance and market trends to identify areas for optimization and growth.
Represent us at industry events and client meetings, positioning us as a partner of choice in the B2B space.
Drive initiatives to improve client satisfaction, retention, and revenue growth - working closely with our internal Support and Operations teams to ensure a smooth, high-quality client experience at every touchpoint.

We are now looking for a Retail Partnership Manager to join our team and support our fast-growing retail operations in the Northern areas of Israel. If you are passionate about local commerce, enjoy building things from the ground up, and thrive in a dynamic, hands-on environment - wed love to hear from you!
What youll be doing:
As a Retail Partnership Manager, youll play a key role in ensuring new retail partners are successfully onboarded and supported throughout their early days on the platform. You will act as the bridge between our Retail Development and Platform teams, making sure every detail is in place before and after the onboarding of partners or area launches.
Day-to-day in this role, youll:
Act as the main point of contact for retail partners in the northern areas during onboarding and the launch of new areas.
Prepare stores for go-live by coordinating with multiple stakeholders and ensuring all operational elements are in place.
Review and update menu item lists and product data to ensure accuracy and relevance on the platform.
Coordinate the exchange of documentation with partners, ensuring all information is well-organized and compliant.
Support the Sales Team with field-related activities and assist with daily operational tasks.
Identify potential new partners or opportunities in the area that fit our retail strategy.
Contribute to improving and streamlining our sales and onboarding processes by sharing insights from the field.

Required Head of Support Israel, CXI International Operations
The CXI International Operations group is responsible for delivering exceptional support experiences to customers, merchants, and couriers across all our and Deliveroo markets. We're looking for a Head of Support, Israel, to strengthen our Customer Support as a key competitive advantage. This role is responsible for the overall customer experience and satisfaction of both consumers (B2C) and partners (B2B-including restaurants, retail partners, and couriers), ensuring exceptional real-time support while driving customer retention and loyalty.
The Head of Support will lead an organization of more than 2,000 people across in-house and outsourced operations in Israel and abroad. The role is also responsible for leading the Israel Strategy & Operations team and partnering closely with stakeholders across Product, Operations, Analytics, Workforce Management, and other functions.
What youll be doing:
As the Head of Support, you will play a pivotal role in maintaining our reputation for customer obsession, leading a large-scale support organization, and driving strategic improvements. Your day-to-day responsibilities include:
Day-to-day in this role youll:
Drive Quality of Service: Build a customer-centric culture focused on quality, ensuring a consistent tone of voice, robust quality assurance and coaching programs, and fair and effective performance management across all teams.
Lead and Develop Senior Leaders: Lead and mentor a team of senior leaders across the Israel Support organization, including Site Managers, Vendor Managers, and Strategy & Operations Managers, while fostering a culture of innovation, operational excellence, ownership, and accountability.
Own the Support Budget: Oversee and manage the support budget, ensuring the strategic allocation of resources across teams and initiatives. Drive cost efficiency through operational improvements, optimized refund spend and deductions, and streamlined organizational structures.
Serve as a Member of the Israel Leadership Team: Partner closely with leaders across Courier Operations, Merchant Operations, Marketing, and other functions to create new collaboration models that proactively address customer pain points.
Partner with Global Teams: Collaborate with Global Workforce Management, Content, Quality & Training, Shared Service Centers, Product, and Analytics teams to strengthen global-local collaboration and serve as the Directly Responsible Individual (DRI) for high-impact regional initiatives.
Drive Innovation: Partner with Global teams to design and implement new operating models for us while remaining true to our customer-centric values.