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Were looking for a Solutions Architect Team Lead to manage, recruit, and mentor our Israeli and CEE Solutions Architects, as well as provide core services and also to provide technical pre-sales guidance to our company customers while building long-term relationships, identifying pain points, and addressing them.
Work location: hybrid from Tel-Aviv
Curious about what it's really like to work at our company?
Explore our benefits, culture, and what success in your first year could look like here.
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
Meet with customers, understand their business challenges, and design AWS solutions that address them, covering architecture, cost-efficiency, scalability, and security through Statements of Work (SOW)
Manage and mentor a team of Solutions Architects, including mentorship, professional team growth, recruiting and interviewing, and supporting the broader department's team expansion efforts.
Analyze existing customer AWS architectures and propose improvement roadmaps
Collaborate cross-team with different departments to ensure solutions are designed according to AWS best practices
Build thought leadership in the cloud community by contributing to blogs, workshops, webinars, conferences, and more, representing our company as a trusted voice in the ecosystem
Travel both locally (to meet with customers, partners, and attend local events) and abroad (at least once a quarter)
Build a strong relationship with the AWS Startup SA community.

We are looking for a hands-on, service-oriented Help Desk Technician to provide fast, effective, and friendly technical support across the organization.
In this role, youll be the first point of contact for IT support, helping employees resolve day-to-day technical issues while delivering a great user experience.
An excellent Help Desk Technician combines strong technical knowledge with clear communication, patience,
and a genuine desire to help. Were looking for someone who takes ownership, thinks proactively, and isnt afraid to go the extra mile to solve problems.
About Us
What's new? EVERYTHING!
We enable enterprises to unlock the full potential of voice. From traditional calling to next-generation conversational AI, we transform communication into a powerful, strategic differentiator.
With proven voice leadership and advanced AI capabilities, we help global organizations deploy voice solutions that work reliably at scale, integrate seamlessly with existing systems, and deliver measurable business impact.
Fueled by a culture built on innovation, collaboration, and trust, we don't just push boundaries - we break them.
We turn the unimaginable into real, scalable solutions that keep organizations ahead, connected, and ready for whatever comes next.
Your mission:
Provide first-line technical support for end users (on-site, phone, and remote).
Diagnose and resolve basic hardware, software, and system issues.
Support laptops, workstations, peripherals, and office equipment.
Manage user accounts, permissions, and access using Active Directory.
Support and troubleshoot Microsoft Office 365 applications.
Install, configure, repair, replace, and reinstall hardware components as needed.
Identify and address both software and hardware issues, including antivirus-related topics.
Document issues, solutions, and procedures clearly.
Deliver service with a customer-first mindset, suggesting alternative solutions when appropriate and taking ownership.

We are seeking a Platform Engineering Group Lead to strengthen our platform and operational engineering capabilities and ensure the company has a secure, reliable, and scalable foundation for product delivery and operations. This role drives execution, raises engineering standards, and improves consistency across deployment, infrastructure, and operational practices in support of product delivery, customer environments, and internal platforms. The role partners closely with R&D, QA, IT stakeholders, and PS/CS to enable consistent deployments through standards, reference architectures, and high-quality installation documentation.

Your key responsibilities will be:
Lead the Platform Engineering group, including people leadership, prioritization, execution management, and cross-functional coordination, and establish an effective operating cadence for a small, high-impact organization.
Build scalable operating models, ownership boundaries, and execution discipline across platform, deployment, and operational engineering activities.
Drive automation and deployment engineering outcomes across CI/CD, release readiness, environment provisioning, and delivery tooling, with a strong focus on reducing manual steps and operational risk.
Own deployment readiness across internal and customer-facing environments, including staging deployments, validation steps, installation packages, and deployment runbooks, to support consistent and repeatable implementations.
Ensure effective internal infrastructure and workplace technology operations, including service levels, escalation paths, operational hygiene, endpoint lifecycle, backups, and core office/server-room infrastructure.
Drive security and compliance readiness within the groups scope, including operational controls implementation, remediation tracking, evidence discipline, and coordination with external cybersecurity partners and internal security stakeholders.
Establish engineering standards and technical guardrails across infrastructure-as-code, change management, observability, access controls, and backup/restore verification.
Lead incident management across platform, infrastructure, and internal technology services, including issue assessment, prioritization, escalation, incident reviews, and corrective actions to improve reliability over time.
Define and improve deployment patterns, reference architectures, and environment recommendations based on customer constraints and operational requirements to support successful PS/CS engagements.

We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising.
We're hiring a passionate IT Operations Engineer to join our global IT team! If you love modern tech, enjoy balancing hands-on support with global IT projects, and want to leverage AI & automation to streamline operations - come build the future of our IT with us!
The Impact Youll Make:
Provide friendly, responsive first- and second-line IT support to employees in the Tel Aviv office and across our global teams
Work within a global IT team spanning multiple time zones and offices, learning from and collaborating with colleagues across regions
Handle day-to-day IT requests and incidents, escalating more complex issues to senior team members when needed
Support core identity and productivity platforms, including Microsoft Entra ID, Microsoft 365, Google Workspace, and JumpCloud
Help support and maintain AWS-based infrastructure and cloud services alongside the wider IT team
Assist with SharePoint sites, permissions, and content structure, supporting collaboration and document management across the business
Support Atlassian products (e.g. Jira, Confluence), including user access and everyday administration
Support on-premises to cloud and cloud to cloud migration projects, including testing and post-migration follow-up
Build and maintain simple automation scripts (primarily PowerShell and Python) to streamline IT tasks, with guidance from senior colleagues
Embrace AI-powered tools and workflows as an integral part of day-to-day IT operations and service delivery
Manage endpoint installations, upgrades, and troubleshooting across Windows and macOS devices
Create and manage user accounts, groups, and access rights across cloud and on-premises systems, following least-privilege and security best practice
Configure and maintain technical equipment including computers, printers, meeting room systems, and back-office infrastructure
Monitor and respond to requests through the IT ticketing system, working to meet SLAs and KPIs
Help document and improve IT policies, procedures, and processes across systems
Help research, evaluate, and test new products, services, and automation ideas for the business
Support inventory management, budget tracking, and vendor relationships

we are a fast-growing global medical device company, developing and manufacturing innovative drug delivery and infusion solutions across the continuum of care-from the hospital to the home.
We are looking for an experienced Senior DevOps to join our team. In this role, you will work closely with Development, Architecture and Operations teams to build, optimize and maintain our cloud-native SaaS platform, while improving platform reliability, automation, security and developer productivity.
Job Description
Manage and optimize Kubernetes-based environments, primarily AKS.
Support production and non-production SaaS environments.
Improve platform reliability, scalability, performance and availability.
Troubleshoot infrastructure and application issues across distributed systems.
Implement monitoring, alerting and operational best practices.
Develop and maintain Infrastructure as Code solutions.
Automate cloud resource provisioning and environment creation.
Improve operational workflows through scripting and automation.
Develop reusable tools to reduce manual operational effort.
Improve CI/CD pipelines using GitHub Actions.
Enhance GitOps workflows using Argo CD.
Optimize release management and deployment automation.
Implement cloud security best practices, including IAM, secrets management and network security.
Leverage AI-powered tools to improve engineering efficiency and automation.
Direct Manager :DevOps Manager.

We are looking for a Senior Support Engineer to join our Israel-based support team. This role is critical to maintaining excellent service for our English and Hebrew-speaking customers, handling complex technical and customer-facing issues independently, and helping the team adapt to the next generation of AI-enabled support workflows.

The ideal candidate is a strong hands-on problem solver, an excellent communicator in Hebrew and English, and a senior team player who can elevate team quality, partner closely with leadership, and contribute to improving our internal tools, AI-based workflows, and support processes.

This is a hands-on senior individual contributor role with broad impact. In addition to resolving complex customer issues end to end, this person will help shape how support operates in an evolving environment that increasingly includes automation and AI-assisted workflows and tools.

What youll do
Own complex technical and product-related support cases from investigation through resolution.
Provide high-quality support to customers in Hebrew and English across written and live interactions.
Handle ambiguous, high-impact, or cross-functional issues with strong judgment and minimal supervision.
Act as a senior point of contact for escalations, sensitive customer situations, and priority cases.
Mentor teammates by sharing knowledge, setting a high bar for case handling, and helping improve team practices.
Use AI-based tools and internal tools effectively in day-to-day work to improve speed, quality, and consistency.
Help to define, maintain and improve support agents, AI-assisted tools, bots, workflows, automations and documentation to improve support effectiveness.
Identify opportunities to reduce friction, improve self-service, and optimize internal support flows.
Collaborate with Product, R&D, Customer Success, TPE, and other internal stakeholders to resolve issues and improve the customer experience.

seeking a talented IT Service Desk Specialist to join our global IT team. In this pivotal frontline role, you will be the face of IT for employees worldwide, ensuring seamless day-to-day technology operations and delivering an outstanding service experience.

As part of a forward-thinking IT organization that embraces AI-native operations and automation, you will not only resolve technical issues but also contribute to building smarter, faster, and more self-service-driven IT support. The ideal candidate combines strong technical fundamentals with a service-first mindset and a genuine curiosity for AI and automation.

What youll do:
Technical Support & Troubleshooting.
Provide technical support globally across all our offices, with primary focus on your assigned region (EMEA).
Diagnose and resolve hardware, software, and connectivity issues across macOS and Windows environments.
Troubleshoot Tier 1 office network and connection issues, escalating complex problems to the appropriate team.
Install, configure, and troubleshoot end-user devices, software, and peripherals.
Provide technical support for video conferencing (Google Meet, Zoom, Zoom Rooms, Neat), audio/visual setups, and company events
Service Management.
Manage and respond to service requests efficiently via the IT ticketing system, ensuring thorough documentation of all interactions.
Prioritize incidents and requests in alignment with Service Level Agreements (SLAs).
Walk colleagues through problem-solving processes and provide clear guidance on IT products and services.
Escalate unresolved issues to the next level of support with complete context and documentation.
Operations & Continuous Improvement.
Facilitate IT onboarding and offboarding processes, ensuring a smooth employee lifecycle experience.
Maintain accurate IT asset inventory and support asset lifecycle management.
Create and maintain knowledge base articles and technical documentation for the team and self-service channels.
Identify and suggest improvements to IT procedures, workflows, and automation opportunities.
Leverage AI tools and automation to improve support efficiency, reduce resolution times, and enhance the employee experience.

We are looking for an experienced DevOps Platform Engineer to join our Application Infrastructure team.

In this role, you will design, build, and operate scalable platforms and infrastructure that enable engineering teams to develop, deploy, and run services efficiently, securely, and reliably.

You will work in a complex, large-scale production environment using AWS, Kubernetes, Infrastructure as Code, automation, observability, and AI-driven technologies.

What youll do:
Design, build, and maintain application infrastructure and platforms used by engineering teams.
Develop scalable, reliable, and secure infrastructure on AWS.
Build and improve CI/CD pipelines, deployment processes, and infrastructure automation.
Manage and operate Kubernetes-based production environments.
Develop self-service tools and platform capabilities that improve developer productivity and experience.
Improve system reliability, availability, performance, and scalability.
Define and implement best practices for infrastructure, deployments, observability, and security.
Lead troubleshooting, incident investigation, and root cause analysis for complex production issues.
Collaborate with R&D, Security, Architecture, Data, and Cloud teams.
Evaluate and implement AI-based tools for infrastructure automation, operational efficiency, incident analysis, and developer workflows.
Develop or integrate AI agents, LLM-based tools, and AIOps capabilities into platform engineering processes.

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team. This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.
Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment setups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.
About Us
We are a global leader in enterprise voice technology and Voice AI innovation for the digital workplace and customer experience. We help organizations unlock the full value of voice, transforming every conversation into a strategic asset that drives smarter decisions, better experiences and business growth. Our portfolio spans secure voice infrastructure, unified communications and contact center, with next-generation AI-powered voice solutions. With over 30 years of expertise and presence in more than 100 countries, we are trusted by 65 of the Fortune 100 to power intelligent, agile and future-ready interactions across businesses worldwide.