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Required Data Center Operations Manager, Global Server Operations
About the job
We are not just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind our powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like our Linux cluster). You'll also address the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.
You manage a team that ensures the quality installation of server hardware and components. You coordinate over multiple sites and take charge of complicated installations/troubleshooting.
The Data Center team operates some of the most sophisticated server, storage and networking systems on the planet. Our teams ensure that our customer service level agreements and availability goals are met while maintaining environmental and safety standards, at scale.
In this role, you will be responsible for daily operations in third-party owned and operated data center facilities. You will manage a team of data center technicians and oversee the installation and maintenance of server and network infrastructure. You will take charge of complicated installations/troubleshooting and ensure timely completion of project work. As a people manager, you will look after your team's development and career growth.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of our platforms, we make our product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
Responsibilities
Lead a team of individuals; set and communicate individual and team priorities that support organizational goals. Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.

we are looking for a Senior Network Technical Lead to own the full technical lifecycle of network and security infrastructure projects - from requirements and design through implementation, customer acceptance, and handover
This is a technical-authority role, not a hands-on-keyboard-only position: the person sets direction for other engineers and is accountable for every design decision on the project.
Core Responsibilities
Own solution design end-to-end: translate customer requirements into secure, scalable network architectures, and produce HLD and LLD documentation.
Lead technical delivery - installation, configuration, migrations, and upgrades of enterprise network and security infrastructure.
Make and defend architecture and security design decisions spanning routing, switching, firewalling, and access control.
Lead FAT/SAT, customer acceptance, and technical handover, including as-built documentation.
Act as the primary technical point of contact for the customer for the duration of the project.
Set technical direction and mentor other engineers working on the project.
Identify and mitigate technical and security risk throughout the project lifecycle.
Coordinate with vendors and with the System and Cyber Security teams to ensure integrated delivery
Own and take an active part in integration work for projects both in Israel and abroad, including on-site involvement when required.

We are looking for an experienced Infrastructure & DevOps Team Lead to take full ownership of our cloud and edge infrastructure domain.

In this role, you will act as a key technical leader within the R&D department, bridging the gap between strong software development practices and large-scale platform engineering. You will be responsible for driving cloud architecture, security, operational excellence, and scalability across both cloud environments and globally distributed edge deployments.

This is a strategic leadership role with end-to-end ownership of our infrastructure domain, ensuring our cloud and edge platforms remain scalable, secure, reliable, and cost-efficient as the company grows.

Responsibilities
Lead, mentor, and grow a team of 2-3 Infrastructure and DevOps engineers while remaining a 50% hands-on technical leader.
Own and evolve our cloud infrastructure architecture and operational strategy.
Ensure the scalability, reliability, security, and cost-efficiency of our cloud and edge platforms.
Lead infrastructure automation, Infrastructure as Code (IaC), and CI/CD best practices across the organization.
Drive cloud security, governance, observability, and incident management processes.
Partner with engineering leadership on architecture, platform strategy, and technology decisions.
Act as the primary infrastructure authority within the R&D organization and influence the company's technology roadmap.

We are seeking an experienced DevOps Engineer to join our Engineering team and play a key role in building and operating our cloud-native platform. The ideal candidate will have hands-on experience managing production environments at scale, driving cloud transformation initiatives, and supporting the of enterprise systems from on-premises deployments to modern SaaS and cloud-native architectures. You will be responsible for designing, automating, and maintaining scalable infrastructure, CI/CD pipelines, and deployment processes that support both our core products and emerging AI-driven capabilities. Working closely with Engineering, QA, Product, and AI teams, you will help ensure the reliability, security, and performance of our services while driving operational excellence and continuous improvement across our technology stack.
Responsibilities:
Design, implement, and maintain CI/CD pipelines.
Manage and optimize cloud infrastructure across AWS, Azure, and/or GCP.
Develop and maintain Infrastructure as Code using Terraform.
Manage Kubernetes-based environments and GitOps deployment workflows using Argo CD and
Kustomize.
Lead and support the migration of enterprise applications and infrastructure from on-premises
environments to scalable SaaS and cloud-native architectures.
Establish, maintain, and continuously improve production environments, ensuring high availability,
security, scalability, and operational excellence.
Demonstrate strong production ownership, including incident management, root cause analysis,
capacity planning, and performance optimization.
Collaborate with Engineering, QA, Product, and AI team
Support the deployment, operation, and monitoring of AI and Generative AI services.
Build and maintain monitoring, logging, and alerting systems.
Troubleshoot and resolve infrastructure, deployment, and production issues.

Job Description:
The Customer Service Manager will lead and own OFILs global customer service activities, covering hardware and software support, customer onboarding, training, and post-sales Technical Support.
This role is hands-on and customer-facing, combining strong technical capabilities with ownership of service processes, tools, and workflows. The Customer Service Manager will work closely with Product, R D, Sales, and Operations to ensure high-quality Customer Experience and efficient support operations.
Location: Nes Tziona
Reporting: VP product Customer Service
Starting Date: Immediately