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Required Learning & Development Partner
The Role:
As a Learning & Development Partner, you will play a key role in strengthening employee capabilities and driving learning engagement across the organization. You will partner closely with HRBPs, managers, and global teams to identify critical skill gaps, design impactful learning experiences, and embed on a culture of continuous development.
This is an exciting opportunity to join a collaborative HR team and influence how learning is experienced, adopted, and measured across a global organization.
Reports to: Senior Director of OD and HRBP
The day-to-day:
Partner with HRBPs and managers to diagnose skill gaps and translate business needs into targeted learning solutions
Design and deliver engaging learning programs (workshops, blended learning, and digital content) that drive participation and behavior change
Facilitate training sessions and team development activities for diverse, global audiences
Lead L&D initiatives end-to-end, including planning, communication, stakeholder alignment, and execution
Maintain and optimize digital learning platforms and content to improve accessibility and user experience
Track learning effectiveness, engagement, and impact; use data and feedback to continuously improve programs
The perks:
Hybrid, flexible work environment
Extended private health (including mental) insurance
Personal and professional development programs
Occasional Cross company long weekends.

Were looking for a talented and people focused HR manager to join us for a 7 month maternity leave cover. This is a unique opportunity to become an integral part of our Global HR team, gain exposure to a dynamic international tech environment, and make a meaningful impact on the employee experience.
You will work closely with employees and managers across the organization while supporting key HR operations, programs, and processes. This role combines hands-on HR support with operational excellence, making it an excellent opportunity for someone who enjoys both working with people and driving impactful HR initiatives.
The day-to-day:
Support employees and managers on HR-related matters throughout the employee lifecycle.
Work closely with the divisional HRBPs to support business needs and initiatives
Manage onboarding, offboarding, leave management, internal mobility, employee data updates, and other HR-related processes.
Conduct onboarding check-ins and employee conversations to support a positive employee experience.
Manage and maintain employee data within our HRIS, ensuring accuracy and compliance while generating reports and insights.
Coordinate and support global HR programs and annual people processes.
Assist with HR communications, documentation, workflow management, and employee records.
Partner with the broader HR team to identify opportunities for process improvements and operational efficiency.
Help ensure a seamless, high-quality HR experience for employees and managers across the organization.

We are a global company connected to over 1,000 financial institutions worldwide, allowing us to centralize a range of global and local payment methods on a single payment page.

Main Roles and Responsibilities:

Interpersonal Excellence & Relationship Management

Middle Management Ally: Act as a close partner and trusted advisor to Heads of Departments (HODs). Understand their daily operational struggles, diagnose friction points, and provide them with active, human-centric support rather than bureaucratic barriers.

Employee Connection & Trust: Be an approachable, visible point of contact for employees - making sure they feel heard, valued, and connected to our culture.

High Emotional Intelligence (EQ): Navigate complex personal, political, and cultural dynamics across different regions with extreme sensitivity, maturity, and a human-first approach.

Salesforce System, Portal & Core People Management

Department & Team Leadership: Lead, mentor, and direct a global HR team of professionals, establishing high operational standards and clear ownership of execution.

System & Portal Ownership: Run day-to-day employee processes - onboarding, offboarding, probation check-ins, and promotions - entirely within Salesforce.

Org Data Integrity: Maintain all org charts, reporting lines, job titles, and department structures accurate and up to date in Salesforce.

Cross-Departmental Collaboration & Global Alignment

Universal Departmental Alignment: Ensure equitable, high-touch support across all global business units.

Think Global, Do Local Focus: Maintain consistent global HR standards while tailoring execution to local office cultures and regulations.

Talent Strategy & Career Paths: Build internal talent pools and clear career progression paths in alignment with HODs.

Performance, Leadership & Managerial Detection

Managerial Coaching & Detection: Proactively monitor internal team dynamics to detect leadership gaps, providing continuous guidance, mentorship, and practical management tools to HODs.

Practical Performance Reviews: Lead lightweight performance cycles focused on real growth and feedback, rather than formal "box-ticking."

Conflict Resolution: Decisively resolve organizational challenges, toxic behaviors, and escalations with empathy and high integrity.

Recruitment & Offboarding Logistics

Recruiter Performance Monitoring: Actively monitor the progress, output, and quality of results delivered by external or internal recruiters to ensure high-quality and timely talent acquisition.

Compliant & Smooth Onboarding and Offboarding: Lead voluntary and involuntary terminations in close coordination with our Legal team.

Risk Mitigation & Asset Retrieval: Oversee asset retrieval and work with IT/Security to ensure prompt access removal when someone leaves.