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For over two decades, our company has mastered the art of real-time data. Weve built platforms that power the worlds most demanding systems, shaping how organizations grow their business with data-driven services. We have pioneered technologies that optimize data-driven services working with global organizations including American Airlines, Morgan Stanley, CSX, Goldman Sachs, Société Générale, Credit Agricole and more. As pioneers in data-tech, we are building on our DNA in real-time operational data to deliver cutting-edge GenAI solutions that empower businesses to unlock the full potential of their structured data and transform how they interact with information.
This position is full time, hybrid and located in Herzeliya.
Key Responsibilities:
Act as the primary data expert for customer onboarding, ensuring accurate data understanding and integration.
Partner with customers to understand their business logic and translate it into actionable data mappings within the platform.
Perform deep SQL analysis on raw datasets to validate structures, uncover issues, and ensure data integrity.
Identify gaps, inconsistencies, and edge cases, and proactively propose corrective actions.
Analyse customer usage data to identify trends, adoption challenges, and opportunities for improvement.
Create data-driven reports and visualizations that communicate findings clearly to both technical and business audiences.
Work cross-functionally with R&D, Product, and QA to ensure smooth data onboarding and accurate system behaviours.
Manage multiple onboarding and data-integration projects simultaneously, maintaining clear timelines and communication.

In this role, you will be responsible for providing top-tier service to publishers, ensuring retention, and driving growth in their monetization performance. You will assist team members and managers in delivering data-driven insights and operational excellence while collaborating with cross-functional teams to optimize results.

This is an exciting opportunity to join a leading tech company, work with major digital publishers, and grow within a fast-paced, data-driven environment.



Main Responsibilities:

Manage and nurture relationships with publishers, ensuring long-term partnerships and client satisfaction.
Provide ongoing support to publisher accounts, ensuring smooth daily operations and a high level of service.
Monitor and analyze reports to track performance, identify trends, and provide actionable insights to the team and management.
Assist in managing publisher-related tasks and operations, ensuring efficiency and accuracy in execution.
Facilitate cross-team collaboration, coordinating between departments such as Tech, Product, and Sales to optimize publisher success.
Develop a strong understanding of the adtech industry, with a focus on ad revenue generation publisher monetization and digital advertising strategies.

This role sits at the intersection of ad technology, operations, and publisher support. You will serve as an operational point of contact for publisher partners and internal teams, assisting with troubleshooting, supporting onboarding, and helping to optimize ad setups for performance and revenue.

In this role, youll have the opportunity to learn and develop innovative solutions using advanced ad-tech tools and methodologies. This position is ideal for highly motivated individuals who are eager to grow, take full ownership, and build a strong foundation in publisher operations and technical troubleshooting within a real-world, high-scale environment.

Responsibilities

Support and troubleshoot publisher ad implementations and integrations.
Act as a point of contact for technical escalations and facilitate the resolution of operational and technical issues.
Help onboard new publishers and support more advanced integration projects.
Work closely with internal teams (Account Management, Ad Ops, Product, Development, and Analytics).
Define, document, and improve repeatable operational processes.
Measure and reduce recurring operational and media issues.

As a Senior Publisher Success Manager, you will play a critical role in driving the growth and success of our key publishing partners. This role requires a strategic thinker with deep industry knowledge and strong relationship management skills to ensure publisher retention, revenue optimization, and long-term growth.

You will serve as the primary point of contact for top-tier publishers, leading efforts to execute strategic initiatives, maximize monetization performance, and collaborate cross-functionally to improve business outcomes. Additionally, you will help shape best practices, mentor junior team members, and contribute to the evolution of our publisher success strategies.

Key Responsibilities

Strategic Publisher Management - Build, nurture, and expand relationships with publishers, ensuring long-term engagement, high client satisfaction, and revenue growth.
Performance Optimization & Data-Driven Insights - Proactively analyze performance metrics, identify revenue opportunities, and deliver strategic recommendations to optimize yield and maximize revenue.
Ownership of Key Accounts - Act as the direct point of contact for major publishing partners, providing top-tier service and ensuring seamless communication and issue resolution.
Market & Industry Expertise - Stay ahead of industry trends, emerging technologies, and competitive landscapes to proactively provide strategic guidance to publishers.
Process Optimization & Best Practices Development - Drive efficiency by refining internal workflows, contributing to playbooks, and mentoring junior team members to enhance team capabilities.
Cross-Team Collaboration - Act as a key liaison between publishers and internal teams (Product, Engineering, Business Development) to ensure seamless integrations, technical support, and continuous optimization.

Our Group (traded on the Tel Aviv Stock Exchange) is a leading, well-established company in Israel, providing technological solutions in FinTech, Invest Tech, Legal Tech, and Business Tech (BT). A part of our Group, is looking for a Customer Success Manager (CSM) to join our sales department and take ownership of post-sale customer management, product onboarding, and improving the overall Customer Experience throughout the customer lifecycle. This role combines direct, ongoing work with customers alongside close collaboration with Sales, Training, and Support teams, with the goal of ensuring optimal product usage, high customer satisfaction, and growth within existing accounts. Responsibilities:
* Guide new customers through the onboarding process and implementation.
* Monitor product usage and identify gaps, challenges, or opportunities for improvement.
* Proactively engage with customers to improve adoption, retention, and overall value.
* Work closely with the Sales team regarding existing customers and growth opportunities (Upsell / Cross-sell).
* Coordinate and refer customers to relevant training sessions based on their needs.
* Work with CRM systems and reports to track activity, manage processes, and ensure follow-up.
* Handle customer inquiries and provide professional, service-oriented support.
* Share insights and feedback from customers with relevant teams (Product / Development / Training).