We are seeking a Professional Services Manager who can lead our customized tailored services, and that can expand, and extend our footprint by developing and implementing new solutions that will face the payments industrys most recent threats.
Our RIS teams are versatile, display leadership qualities, and are enthusiastic about finding innovative solutions to best serve our clients. You will have the opportunity to work alongside some of the brightest industry professionals in the world while taking your own career to the next level.
We embrace a fun, hard-working, and action-oriented workplace culture while keeping the balance of our employees' careers and lives outside of work top of mind.
If you enjoy a client-focused, fast-paced environment where you are expected to think outside of the box and act, join us!
Responsibilities:
Manage a global team of risk analysts.
Train and develop team members' personal skills and capabilities.
Develop outside-of-the-box solutions to clients unsolved problems, by understanding their needs as well as the industry requirements.
Partner with Product and R&D teams to manage and grow the team existing and future solutions, by implementing automation tools and establishing data collaboration between the groups.
Build and manage a direct connection with our clients to improve our value and support revenue growth.
Collaborate with the different Analysts teams to improve internal methodologies and expand the teams abilities and tools.
Quality efficiency timelines, KPIs, meet targets.
Lead and improve risk detection techniques and methodologies.
Requirements: 4+ years of previous people-management experience-MUST.
Risk Analyst experience within the Payments Risk industry or with SaaS products in a B2B environment- MUST.
Proven experience with building cross-functional processes, to support scalable Success plan programs.
Excellent analytical skills and a data-driven orientation, which are used to generate insights on customers main challenges.
Excellent interpersonal, communication, and presentation skills.
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level.
Proven ability to manage multiple projects at a time while paying strict attention to detail.
Demonstrated ability to meet deadlines.
Excellent listening, negotiation, and presentation skills.
Knowledge and experience with large data sets (SQL/Payton)- Advantage
Deep dark web WEBINT capabilities Advantage.
This position is open to all candidates.
