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Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos. We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard. Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more. Our products:
* Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, and more.
* Motion Array: the ultimate destination for creators, including high-quality video templates by the world’s top motion designers, presets, plugins, music, SFX, stock footage, graphics for design, motion graphics, and stock photos. As an Order Management Coordinator at Artlist, you won't just be another team member – you'll be a vital part of our success story. You'll be an integral part of our Payments Team ensuring smooth payment processes in crucial parts of our business such as enterprise billing and online payments processing. Wake up for this:
* Being responsible for smooth operation of B2B and Enterprise invoicing and billing
* Collaborating with teams such as Sales, Finance, Customer Support and more to support the fast-paced growth of our business
* Supporting the payments team in maintaining payment process guidelines
* Investigating errors or other issues with invoices or payments received
* Overseeing payment and fraud alerts

We are seeking a skilled Billing and Accounts Receivable Specialist to join our team and spearhead and oversee the growing need around billing operations.
The ideal candidate has excellent communication skills, a customer-centric mindset, strong organizational skills, and is data -driven. You will have the opportunity to play a key role in our growth by ensuring that we collect our revenue in a timely and efficient manner.
This position is based out of our Jerusalem / Tel Aviv offices and reports to the Billing & Accounts Receivable Manager.
What you will be responsible for:
* Manage and maintain accounts receivable and billing process for the companys customers.
* Ensure that transactions are being prepared according to finance policies.
* Monitor daily customer payments in the CRM and billing platform.
* Engage with customers to resolve disputes and recover overdue payments.
* Act as the primary point of contact for billing inquiries from both customers and internal teams.
* Handle internal requests for billing adjustments, account terminations/reactivations, and additional billing services, etc.
* Contribute to enhancing data flows, streamlining processes, and ensuring accounting accuracy.
* Proactively update internal documentation and train colleagues on billing protocols.
* Support finance department efficiency by assisting with occasional projects.