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we are seeking an experienced and highly motivated Support Engineer to join our dynamic Support team. As a Support Engineer, you will play a critical role in ensuring the success of our customers by providing technical support and delivering solutions to issues raised by customers.
You will work closely with our customers, as well as collaborate with cross-functional teams to enhance the overall customer experience.
Responsibilities:
Customer Support:
Provide high-quality technical support to customers via various channels (email, chat, phone).
Troubleshoot and resolve issues promptly and effectively.
Collaborate with customers to understand their needs and provide tailored solutions.
Technical Expertise:
Develop and maintain in-depth knowledge to effectively troubleshoot and resolve customer issues.
Stay updated on product enhancements, new features, and industry best practices.
Problem Resolution:
Analyze and diagnose technical issues reported by customers and provide timely resolutions.
Escalate issues to the development team when necessary, providing detailed information for efficient problem resolution.
Document troubleshooting steps and solutions for internal and external knowledge bases.
Customer Advocacy:
Advocate for customer needs and collaborate with internal teams to address and prioritize product bugs and product improvements.
Continuous Improvement:
Contribute to the development of documentation to streamline support processes.

We are looking for a Full-Stack Software Engineer to join our team!

Were looking for a Full-Stack Staff Engineer with a strong frontend orientation to drive technical excellence across AP Platform group. Youll take ownership of complex, high-impact infrastructure initiatives-elevating frontend and backend quality, improving performance and reliability, shaping our engineering standards, and enabling 3 teams to move faster with cleaner, scalable, partner-agnostic solutions.

We are looking for an AI Specialist to explore and implement practical AI solutions that drive smarter decisions, automate workflows, and unlock new opportunities for our business.
Youll be the person who transforms curiosity into impact - testing tools, integrating technologies, and guiding how AI can bring real value to our teams and operations.
In this role, your responsibilities will Include, but wont be limited to:
AI Exploration & Implementation:
- Identify opportunities where AI can improve processes and decision-making.
- Explore, test, and integrate AI tools and technologies into workflows.
- Create proof-of-concepts and small-scale pilots to demonstrate value quickly.
Data & Insights:
- Work with large datasets to uncover patterns, trends, and actionable insights.
- Translate business needs into simple, clear AI solutions that solve real problems.
- Document processes and learnings so teams can build on your work.
Optimization & Support:
- Monitor and maintain AI tools and workflows to ensure they consistently deliver results.
- Troubleshoot issues and refine solutions to improve efficiency and accuracy.
- Stay up to date with emerging AI trends and bring new ideas to the team.

Were looking for an impact-driven, experienced Head Of DevOps

As a Head of DevOps, you will be leading a team of experienced DevOps engineers in a serverless environment. This is a unique position where the DevOps focus mostly on tools and automations to help the software engineers take control of their code from their IDE to production by themselves.

Our DevOps work is mostly on Platform Engineering tools, and our goal is to make almost all day-day DevOps requests a self-serve actions, to keep everything smooth and safe by automating it all

This position requires an experienced team leader that achieved success in their previous roles as a Leading DevOps manager, that wants to add a deeper challenge, focusing on the cool stuff only

we are seeking a skilled and enthusiastic QA Manual Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our products. The ideal candidate is self-motivated, detail-oriented, and possesses excellent organizational skills, as well as a strong willingness to learn and adapt to new technologies.

In this role, you will work with many different teams across the company. You will work closely with our product managers and developers, validating that our products meet the highest quality standards and effectively solve customer problems. You will also work closely with product designers, the support team, and more.

What You'll Do:

Perform comprehensive testing of new features to verify the requirements are met and long-term quality is upheld.
Develop and execute test plans, test cases, and test scripts to ensure the software meets quality standards.
Define core business flows that will serve as the backbone of the automated tests written by our automation developers.
Collaborate with the Product and R&D teams to investigate and troubleshoot issues, and provide usability feedback based on customer interactions.
Work closely with the support team to understand customer pain points, which will help inform your testing strategies.
Continuously stay up-to-date with the latest product features and improvements, ensuring that our QA processes are aligned with current developments.

As a data scientist you will work directly with engineers, sales, product and clients in order to translate business requirements to production level prediction models and algorithms.

What Youll do

Research and find creative solutions to a unique set of problems
Develop and maintain machine learning models and optimization algorithms from research to production
Develop data infrastructure and pipelines
Collaborate with engineers, sales, product and clients

Required Automation Engineer
About The Role:
As an Automation Engineer, you'll play a crucial role in refining our existing automation frameworks and developing innovative new automation solutions. Your expertise will significantly impact the efficiency and quality of our services, helping to transform senior care through AI-driven technologies.
Key Responsibilities:
Extend and optimize automation frameworks to support scalable, reliable testing across platforms.
Build robust mobile automation solutions from the ground up.
Design and implement end-to-end batch testing to ensure system-wide reliability.
Create, maintain, and execute test plans with clear documentation in Confluence and Jira.
Collaborate cross-functionally to align automation strategies with business goals.
Continuously refine automation workflows for efficiency and minimal manual effort, leveraging tools like Playwright and JavaScript.

Were looking for a data-driven, detail-oriented Junior Ad Operations Specialist with analytical expertise to support business teams and build insights based on tracking and reporting.
WHAT WILL YOU DO?
Manage and monitor programmatic performance regularly, striving to consistently refine tactics and produce exceptional results for our customers
Provide regular reports (weekly, monthly, and quarterly) for the internal teams with goals, performance, and insights
Contribute to developing new strategies to improve our performance across the board
Support and assist the Account Management and Partnerships teams
Work closely and collaborate with the product team on feature requests, product enhancements, and data analytics reports.

We are searching for a strong technical leader to own the backbone of our Networking Research capabilities. We are looking for an Engineering Manager to lead the development of our high-fidelity Network Simulation platform and the extensive on-premise infrastructure that powers it.

In this role, you will lead a team of performance simulation software engineers and DevOps/Infrastructure specialists. You will own the "Simulation-as-a-Service" product-a critical platform used by internal researchers to model next-generation data center architectures. Your mission is to ensure our simulations are accurate, performant, and accessible, while managing the large-scale compute clusters required to run them.

What you'll be doing:

Team Leadership: Manage and mentor a team of C++ software engineers and DevOps infrastructure engineers, fostering a culture of performance, reliability, and code quality.

Product Ownership (Sim-as-a-Service): Treat the internal simulation platform as a product. Work with research partners to define the roadmap, prioritize features, and ensure high availability for users.

High-Performance Simulation: Be responsible for the architecture and optimization of complex network simulation engines (C++ based), ensuring they can scale to model extensive data center topologies with high fidelity.

Infrastructure Management: Own the lifecycle of our on-premise compute clusters and servers. Drive decisions on hardware upgrades, prioritisation, and managing system resources.

DevOps & Automation: Lead the strategy for CI/CD pipelines, automated testing, and containerized deployments to ensure rapid iteration and stability of the simulation platform.

multi-functional Collaboration: Partner with the AI Agents team to expose simulation APIs, enabling agents to run experiments and gather data autonomously.

Our Networking Research group is seeking a forward-thinking Engineering Manager with a product leadership approach to manage a team of Software Engineers, AI Agent Developers, and Researchers.

In this role, you will bridge the gap between brand-new AI research and practical engineering. You will lead the charge in integrating autonomous AI agents into the daily workflows of our architects, hardware designers, and researchers. You will be responsible for understanding internal engineering bottlenecks, researching the latest academic and industry advancements, and translating them into deployed production tools using our AI stack.

What you'll be doing:

Team Leadership & Strategy: Lead and mentor a mixed team of SW engineers and researchers, balancing the agility of research with the responsibility of production software engineering.

Product Engineering: Partner with internal engineering teams (Hardware, Architecture, Research) to analyze their workflows, identify friction points, and architect Agentic AI solutions to accelerate their work.

Applied Research: Actively monitor the latest AI trends, academic papers, and technical blogs (LLMs, Agents, RAG). Translate these insights into concrete features and tools for the team.

Agent Architecture: Be responsible for the design of scalable frameworks for AI agent interaction, ensuring they can reason, plan, and orchestrate tasks within complex engineering environments.

SW-Focused MLOps: Define and implement the software lifecycle for AI models - from fine-tuning to deployment - utilizing our AI deployment tools and ensuring seamless CI/CD.

Production Deployment: Ensure reliable operation of agent fleets, optimizing for latency and resource consumption while maintaining security and access controls.

We are now looking for a Senior Chip Design RTL Design Engineer for the Switch Silicon group.

As a Chip Design Engineer at NVIDIA's Networking business unit, you'll join a group of passionate engineers to design and implement the next generation state of the art Switch Silicon chips. In this position, you'll make a real impact in a dynamic, technology-focused company while developing the industry's best high-speed communication devices, delivering the highest throughput and lowest latency!

What you'll be doing:
Work in a combined design and verification team which develops some of the switch silicon core units.
Plan and Design RTL units / blocks according to Arch & Micro arch specifications under challenging constraints with high orientation to power, area, and performance.
Build reference models, verify and simulate chip blocks/entities according to specifications.
Work closely with multiple teams within organizations such as Architecture, Micro- Architecture, and FW.

We are now looking for a Senior Chip Design Verification Engineer for the Switch Silicon group.

As a Chip Design Engineer at NVIDIA's Networking business unit, you'll join a group of passionate engineers to design and implement the next generation state of the art Switch Silicon chips. In this position, you'll make a real impact in a dynamic, technology-focused company while developing the industry's best high-speed communication devices, delivering the highest throughput and lowest latency!

What you'll be doing:
Work in a combined design and verification team which develops some of the switch silicon core units.
Build reference models, verify and simulate chip blocks/entities according to specifications.
Work closely with multiple teams within organizations such as Architecture, Micro- Architecture, and FW.