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Required IT Enterprise Systems Support Engineer
The Role
The Engineer, IT Enterprise Systems Support, is responsible for assisting and supporting approximately 200 end users in a corporate environment, and as part of the Enterprise Systems Support team. The ideal candidate has a solid IT support foundation and experience across Windows 11, macOS, Microsoft 365, iOS, and Android platforms, coupled with exceptional customer service and communication skills.
Who You Are
A technically driven problem-solver with the ability to diagnose and resolve issues across a wide range of complexity levels.
An experienced Support Engineer who delivers exceptional customer service and communicates technical concepts in a clear, user-friendly manner.
Passionate about technology, continuously learning new tools, systems, and best practices to expand technical expertise.
Skilled at implementing effective solutions quickly while providing guidance and knowledge-sharing to users and stakeholders.
Thrives in fast-paced, customer-focused environments where technical troubleshooting, collaboration, and user support are key to success.
What Youll Actually Be Doing:
Serve as the first point of contact for employees seeking technical assistance via phone, email, chat, remote support, and in-person interactions, delivering exceptional customer service and meeting established SLA targets.
Troubleshoot and resolve hardware, software, mobile device, connectivity, and end-user computing issues across Windows, macOS, Microsoft 365, and other business-critical applications.
Provide hands-on and remote support for laptops, desktops, peripherals, and related technologies, including installations, upgrades, replacements, repairs, configurations, and deployments.
Manage support requests through the ticketing system, ensuring timely resolution, accurate documentation, and proactive communication with users.
Support and troubleshoot networking, cloud, and endpoint technologies, including Cisco, Fortinet, Amazon WorkSpaces, Microsoft Intune, Jamf, SCCM, and Windows Autopilot.
Deliver operational support for conference room technology, audiovisual systems, telephony solutions, and office security systems to ensure a seamless workplace experience.
Lead endpoint lifecycle activities, including device provisioning, operating system deployments, upgrades, asset tracking, inventory management, warranty coordination, and compliance initiatives.
Create, maintain, and improve knowledge base articles, troubleshooting guides, FAQs, and technical documentation to enhance self-service and team efficiency.

As member of the DV CAD team, you have the opportunity to impact our engineers who develop next generation of our products!
You will be responsible for developing software solutions used by thousands of DV engineers globally. You will be supporting design process of all chip families we make (iPhone, iPad, Mac, our Watch and more), and your work will help streamline this complex process. This role combines DV knowledge alongside modern software engineering practices. Your work will be very diverse, and you will have broad impact contributing to the success of us.


You will develop and drive software development of multiple tools across the DV space, including cloud-native services, GUI, LLM harness, CI/CD. Your work will span from software development and architecture to collaborating with DV engineers, working with EDA vendors, and supporting critical project milestones.

Responsibilities
Developing and maintaining LLM harness for agentic DV workflows, and being responsible for benchmarking and improving accuracy of agentic workflows.
Building and managing cloud-native services running on k8s, including CI/CD, containerization, alerting, databases, GUI and monitoring.
Communication with DV stakeholders and working to understand user requirements.
Writing and maintaining Python scripts used as part of design simulation flows.
Supporting multiple projects simultaneously.

we are looking for an experienced AI Solutions Architect to join our team and support the design and implementation of AI solutions across organizational systems. The role focuses on designing AI-based solutions to improve existing business processes, supporting development teams in implementing AI solutions, and defining scalable, secure, and compliant AI architectures. The position combines AI architecture, Cloud technologies, technical consulting, and cross-functional collaboration. This is not a pure hands-on development role; rather, it requires strong technical leadership, architectural thinking, and the ability to guide development teams throughout the implementation lifecycle.
Key Responsibilities
* Design and architect AI-based solutions for organizational and enterprise-wide use.
* Support development teams in planning and implementing AI solutions.
* Provide technical guidance and participate in POCs, including involvement at the code level when required.
* Define best practices and guidelines for the effective use of AI models.
* Develop technical procedures and guidelines for development teams while ensuring compliance with regulatory and information security requirements
* Design cross-organizational AI solutions, including solutions for making organizational data and information more accessible.
* Work with external vendors and partners on AI-based projects, including technical guidance, coordination, and quality control.
* Troubleshoot complex technical challenges and provide architectural solutions.
* Lead and coordinate technology initiatives and work closely with multidisciplinary teams.
* Support teams in adopting AI technologies and integrating them into existing systems and processes.

we are using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint - weve got huge goals.
As a Senior Platform Engineer at our company, youll join our R&D center in TLV. Youll be part of a team of developers and devops engineers, directly contributing to our product by using cutting-edge technologies. Youll take a critical part in our mission to shape the future of transportation, affecting tens of thousands of riders daily worldwide.
The Platform Group is a cross-functional group dedicated to building and maintaining the robust foundation on which our company operates. This team is responsible for designing, implementing, and managing cloud infrastructure, Kubernetes clusters, CI/CD systems, and tools that empower our development and production environments.
With a focus on enhancing developer experience, operational efficiency, and reliability, the team drives initiatives that:
Design and implement scalable and secure cloud infrastructure.
Develop and maintain Kubernetes clusters and related tools, ensuring high availability and performance.
Manage edge gateways, WAF solutions, and other critical infrastructure components.
Define and enforce CI/CD standards to streamline development and delivery workflows
Build tools and automation to enhance productivity across engineering teams.
Ensure the reliability, security, and scalability of production infrastructure.
What Youll Do:
Define infrastructure standards for dev teams
Design, implement and develop tools for controlling infrastructure of micro services
Build CI/CD automation and templates with GitLab
Build, maintain and operate AWS and Kubernetes infrastructure
Develop and maintain an in-depth understanding of the applications and architecture at our company
Work in contact with other teams across the company to ensure smooth and documented changes to all environments
Identify and resolve problems in mission-critical services, automating remediation procedures to prevent recurrences
Bring ideas to the table, take ownership over their project timelines and deliverables and help us scale.

CodeValue is looking for an experienced DevOps Engineer to join our team and work on challenging infrastructure and cloud projects. The ideal candidate has hands-on experience with cloud platforms, Kubernetes or OpenShift, and building and maintaining DevOps infrastructure. This role requires strong scripting skills, a proactive approach to troubleshooting, and the ability to collaborate with Development, Networking, and Information Security teams.
Key Responsibilities
* Build, configure, deploy, and maintain cloud-based DevOps infrastructure.
* Deploy, manage, and maintain Kubernetes or OpenShift clusters and containerized environments.
* Develop Python and Bash scripts to automate infrastructure operations and routine processes.
* Support infrastructure stability, availability, performance, and ongoing maintenance.
* Collaborate with Development, Networking, and Information Security teams to deliver reliable and secure infrastructure solutions.
* Troubleshoot complex infrastructure and deployment issues and drive them to resolution.
* Contribute to infrastructure automation and CI/CD processes.

You will be joining the Engineering Control team on behalf of us for the Jerusalem Blue Line LRT project, but it is expected you will work across the V cycle to encompass Desgin, installation, Testing and Commissioning and reliability demonstration phases.

You will be responsible for the coordination and supervision of all interfaces & Integration-related work, services, tasks, activities, and actions required to be performed on the BL Common Junctions. You will be able to work autonomously and within a fast-paced environment in direct contact with Principal Railway Contractor stakeholders.

You will be called to robustly challenge designs, monitor compliance and adherence to requirements across all project stages, and track and report progress and risks on a systematic basis.

What do we need from you
Key Accountabilities:
Responsibilities of this role include, but are not limited to:
Own the Common Junctions engagement strategy and planning for and on behalf of the State to enable the Principal Contractors to work seamlessly together.
Be a focal point for the Common Junctions specifically and other assigned work packages / lots as directed both inside and outside us.
Monitor the Project company to develop and deliver an integrative approach on the Common Junctions that complies with the Contract requirements across all stages.
Coordinate with all key stakeholders to ensure project integration requirements are fully captured and addressed / managed.
Attend integration and interface related meetings with designers, contractors and designated interfacing stakeholders.
Ensure documentation and deliverables received from the Principal Contractors meet the relevant requirements and standards.
Challenge Principal Contractors on a daily basis.
Report progress to the Client and the Integration Manager as required.
Coordinate stakeholder engagement and integration to achieve programme objectives for the benefit of the Client.

Dimensions of the job:
Provides a controlling technical role on medium size, average complex projects in single discipline capacity or smaller size, highly complex multi-disciplinary projects without supervision.
Can coordinate small teams of single (own) discipline engineers and technicians of between 1-5 people.
A fluent communicator that can empathise and collaborate effectively with a wide group of project stakeholders.

Based in Jerusalem, you will contribute to our urban railway and LRT projects in the city, as well as future transportation projects in Israel. You will lead the OCS/OHLE engineering scope and site construction supervision, provide high-level expertise and oversee the design and implementation of OCS/OHLE systems on the LRT Blue Line.
Reporting to the Technical Manager and Project Manager, your responsibilities will include, but are not limited to:
Providing expert knowledge of Overhead Contact System (OCS) design principles in accordance with applicable international standards, incorporating lessons learned and industry best practices to support Engineering Monitoring and Consultancy (EMC) services.
Reviewing detailed design documentation, calculation notes, manufacturers submissions, and equipment approval processes prepared by the Design & Build (D&B) Contractor to ensure compliance with tender specifications, international standards, and state-of-the-art OCS/OHLE solutions.
Preparing Design Review Sheets (DRS) for submitted design documents.
Reviewing OCS designs (including foundations, poles, anchoring systems, calculation notes, contact wire leveling, tensioning systems, earthing and bonding, lightning protection, voltage-triggering devices, etc.) for both at-grade and underground tunnel sections, and recommending improvements.
Providing ongoing technical support to the clients engineering team regarding project activities.
Preparing technical queries and requests to contractors related to design, procurement, installation, testing, and commissioning-particularly at interface points with the J-Net project (existing Red Line and new Green Line).
Participating in and coordinating weekly meetings on OCS/OHLE activities, including design reviews, system integration, interface management with the existing J-Net project, and site testing supervision, involving all stakeholders (State authorities, designers, and project company).
Coordinating with other discipline experts (civil works, track, power supply, etc.) as required.
Monitoring and reporting progress to the Technical Manager and participating in regular progress review meetings.
Reviewing preliminary OCS designs for planned extensions of the Jerusalem tramway network.
Conducting site supervision visits to assess, monitor, and report on construction activities, identifying deficiencies and ensuring corrective actions are implemented by the contractor.
Representing the OCS/OHLE discipline in meetings with the client, contractors, and stakeholders as required.