לחברה לתועלת הציבור דרוש/ה Customer Succes למשרה חלקית בהיקף של 30%.
In this role, you will:
? Engage with our users, providing technical assistance and product support.
? Prioritize and manage tasks effectively, collaborating between users / development teams.
? Day to day task management using monday / Excel and performing data analysis for best customer success.
? Assist in onboarding processes and showcase new features within the platform.
Requirements: Join us if you:
? Have experience in customer service or Technical Support roles.
? Enjoy working independently and remotely, with a strong focus on customer satisfaction.
? Possess proficiency in using tools like monday / Excel for task management and data analysis.
? Are passionate about contributing to a mission-driven organization focused on community engagement and empowerment.
This position is open to all candidates.