דרושים » תוכנה » Program Manager

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams. This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT department—ensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals. Responsibilities
* Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
* Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
* Responsible of the company labs including user management, networking, auto provisions and maintenance
* Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
* Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
* Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
* Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
* Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
* Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
* Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
* Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
* Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.

As a Program Manager, youll be responsible for supporting the Data Security Product Group, whose mission is to use Zero Trust principles to seamlessly secure critical business data from Insider Threats and External Attackers, and enable authorized employees to securely collaborate with partners, suppliers
and customers.

Your primary focus will entail driving the scheduling, scoping and end-to-end execution of projects for the Product Group, working directly with Engineering Developers, Product Managers, and Dev Managers to ensure timely delivery against the roadmap. You will work closely across functional teams, and across
geo-locations in Israel, the United Kingdom, Europe, and the United States to co laborate and ensure dependencies are well known, critical issues are identified and driven to resolution.

What You'll Do:

Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level.

Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines.

Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.

Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.

Proactively tracks the status of project activities and ensures that schedules and priorities are being met.

Ensures critical issues are identified, tracked through resolution, and escalated if necessary.

Proactively manages daily/weekly project communication and status reporting.

Leads Scrum meetings and creates and follows up on meeting minutes/action items.

Flexibly working across timezones to help coordinate and follow up on work.

Willingness to travel both locally and internationally several times a quarter (depending on geo-political circumstances)

Based on the current situation in Israel, this role includes the flexibility to work remotely/from home a few days a week.

We are looking for a project manager to lead varied cross-organizational projects, support, guide, reflect via tools, raise flags, help mitigate problems, and ensure we deliver what and when we plan to deliver.
Key Responsibilities:
Project management of strategic cross-org projects:
Work with different executives to initiate a project, define scope timeline and KPIs
Create and manage integrated project plan and identify project critical path
Monitor and review project progress and timelines and ensure all stakeholders adhere to the committed plan
Perform project risk management - identify potential risks, ensure risks are understood, suggest mitigations, and ensure successful execution of mitigations
Facilitate decision-making and take decisions when needed to be aligned with the executive sponsor
Manage the project integrations between departments/project phases to ensure effective collaboration and seamless delivery
Identify and resolve issues to ensure project success
Constantly and communicate plan and status with all relevant stakeholders
Accountable for an ongoing update of progress on project management tools and ensuring others updates in the system are well-documented
Develop business and operational processes, and support the implementation of these processes in relevant applications when necessary. This includes the development of efficient processes within groups and in between groups, with continuous process improvements.
These processes should be repeatable, agile, and audit-ready at any time.

As a Program Manager, you'll be responsible for directly and fully supporting and engaging in the work and projects of the Falcon Application Security Posture Management (ASPM) team whose mission is to enrich Falcon Cloud Security by helping make cloud environments and applications secure and resilient.

Your primary focus will entail driving the scheduling, scoping and execution of projects for the teams you support, working directly with the Engineering Developers, the Product Managers, and the Dev Managers in order to ensure timely delivery against the roadmap. Youll work closely across functional teams and across geo-locations in Israel, Europe, the United Kingdom, and the United States to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.

What You'll Do:

Partnering and direct facilitation with teams at all levels; from deeply engaged with developers on projects to summations at the executive level.

Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines.

Creating and driving the project schedule, working with dev management task assignments, plus managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.

Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.

Proactively tracks the status of project activities and ensures that schedules and priorities are being met.

Ensures critical issues are identified, tracked through resolution, and escalated if necessary.

Proactively manages daily/weekly project communication and status reporting.

Leads Scrum meetings and creates and follows up on meeting minutes/action items.

Flexibly working across timezones to help coordinate and follow up on work (from the UK; to Israel to the West Coast, US).

Willingness and ability to travel internationally several times a quarter.

Project Manager
we are looking for a talented and highly motivated Project Manager to join our team.
key responsibilities:
full management of projects from the planning stage to completion, ensuring compliance with quality standards, timelines, and budgets.
matrix management and collaboration with various organizational entities to ensure project objectives are met.
interface with clients and stakeholders to ensure their requirements are fulfilled.
identify opportunities for additional sales and project area enhancements to maximize business outcomes.
comply with internal and external regulatory and safety requirements.

We are looking for an experienced, creative and highly motivated Program Manager. The role requires working closely with global stakeholders as well as internal teams.
Role:
Jira admin work; support Jira adjustments to best fit our processes
Agile coaching for cross-functional development teams: support, education and guiding R&D teams in all Agile routines
Taking an active part in the quarterly planning process - create visibility and clarity to the entire organization (from team to management level)
Leading software projects life cycle, supervising their timeline, tracking milestones, deliveries and escalations
Communicate risks and mitigation plans with external stakeholders
Generate buy-in from relevant stakeholders, engage in effective discussions and provide real answers and solutions
Ensure flawless execution across multiple engineering teams, continuously identify roadblocks and help resolving them
Support specific groups with program management services when required
Support our development team in their work with customers - troubleshooting, monitoring progress, resolving problems.

We are looking for a Senior Technical Project Manager.
What youll do:
Serve as the point of contact and project manager for all implementation and integration activities with the projects channel partner, collaborating closely with our R&D leaders and leading detailed scoping, data integration, project planning, KPIs definition and control, project execution, UATs and go live process.
Track progress internally and externally, making sure the project is on the right path while identifying and managing risks on completion.
Establish and maintain relationships with US clients and stakeholders.
Lead execution process from end to end, controlling customer requests and managing expectations on both sides.
Collaborate with cross-functional teams to define project goals, scope, and deliverables.

Our Customer Experience team is looking for an experienced & driven Technical Project Manager. This position will be reporting to the VP of Customer Experience.



What Youll Do



Specifying and building tools to improve the speed, quality, and efficiency of Customer Experience.
Assisting with the documentation, mapping and constant improvement of procedures.
Analyzing workflows and making suggestions to improve efficiency and effectiveness.
Developing and maintaining standard operating procedures for common situations and maintaining all CX platforms - Onelogin, Zendesk, Talkdesk, Klaus, Magento, Slack and other tools.
Preparing performance reports by collecting and analyzing data to help discover new business opportunities.
Taking action regarding responses and reporting to the organizations leadership.
Identifying and acting to remove obstacles to delivering consistently high levels of service for all global Support Sites.
Working closely with leadership to help the Customer Experience team to deliver on their components of overall company goals and objectives.
Defining and improving Customer Experience workflows.

The ideal candidate will apply their practical experience in script writing and/or Front-End coding, coupled with the capability to manage and optimize the performance of automated systems. This role demands a solid grasp of business operations and the capacity to independently prioritize and execute tasks, including script development and the creation of automations using various tools and APIs. The successful applicant will demonstrate a keen ability to identify and address team pain points, developing intelligent and effective automation solutions utilizing APIs, Zapier, and Make. The role may include and/or have room for growth into QA and Front-End role capacity.
Responsibilities
* Big-picture understanding, can-do attitude and self-management
* Overseeing and maintaining large scale automated systems
* Develop and maintain scripts for automation, improving operational efficiency
* Analyse and optimise team workflows by developing automations and enhancing CRM solutions, leading to improved productivity and effectiveness.