We are recreating the field of knowledge management. If you are the kind of person who wants to learn the deep processes and stay up to date with the new relevant technologies, if you truly believe in quality and innovation and learning is apart from you

Come to take part in our creation!

We choose the best business solution for our clients, and we truly care for it!

Description-
Investigate and understand the basis for every line item on our cloud infrastructure invoices
Optimize performance to spend where you need to and redistribute resources
Suggest areas for improving spend by finding better rates or improved technology
Find anomalies in usage patterns and give quick feedback in order to course-correct
Predict, plan, and ensure resources utilization to estimate the need for the future and negotiate a discount or pre-allocate resources
Create business intelligence reporting to inform the broader organization and empower other teams to facilitate cost optimization and minimize waste
Assist in architectural designs and decisions
Having real-time data you can predict and make decisions to optimize costs
Review customer's cloud infrastructure and produce cost optimization reports on monthly bases

Required Help Desk & System Administrator.
Responsibilities:
Responding to customer support inquiries and documenting feedback from customers.
Offering technical assistance to users regarding the configuration, setup, and maintenance of products.
Provide accurate information on IT products or services.
Maintaining documentation of problems and processes.
Redirecting unresolved issues to the appropriate teams.
Assists customers/employees in navigating technology properly.
Prioritize customer satisfaction in all communications, directing unresolved issues to next-level support.
Objectives:
Provide quick and effective assistance with information technology systems.
Guide employees/customers remotely and in person through systems configuration, troubleshooting, and maintenance.