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Artlist is a fast-growing creative technology company providing video creators with high-quality music, sound effects, footage and digital assets for video, as well as powerful video and image editing software. With our revolutionary license and cutting-edge creative tools, we’re on the fast track to becoming the ultimate 360 degree solution for video creators. Today, Artlist is the go-to licensing provider for creators in over 160 countries. Among our 16M clients are Google, Apple, Nike, Coca-Cola, Ikea, Mercedes, Samsung, Wix, Netflix, Dior and many more. Artlist consists of 4 products: Artlist.io , a royalty-free music and SFX platform Artgrid.io , a curated stock footage platform MotionArray.com , an all-in-one marketplace for creators that offers video templates, presets, music, SFX, stock footage, motion graphics and stock photos FXhome , a cutting-edge video, VFX and image editing software As an Order Management Coordinator at Artlist, you won't just be another team member – you'll be a vital part of our success story. You'll be an integral part of our Payments Team ensuring smooth payment processes in crucial parts of our business such as enterprise billing and online payments processing. Wake up for this:
* Being responsible for smooth operation of B2B and Enterprise invoicing and billing
* Collaborating with teams such as Sales, Finance, Customer Support and more to support the fast-paced growth of our business
* Supporting the payments team in maintaining payment process guidelines
* Investigating errors or other issues with invoices or payments received
* Overseeing payment and fraud alerts

We are seeking a skilled Billing and Accounts Receivable Specialist to join our team and spearhead and oversee the growing need around billing operations.
The ideal candidate has excellent communication skills, a customer-centric mindset, strong organizational skills, and is data -driven. You will have the opportunity to play a key role in our growth by ensuring that we collect our revenue in a timely and efficient manner.
This position is based out of our Jerusalem / Tel Aviv offices and reports to the Billing & Accounts Receivable Manager.
What you will be responsible for:
* Manage and maintain accounts receivable and billing process for the companys customers.
* Ensure that transactions are being prepared according to finance policies.
* Monitor daily customer payments in the CRM and billing platform.
* Engage with customers to resolve disputes and recover overdue payments.
* Act as the primary point of contact for billing inquiries from both customers and internal teams.
* Handle internal requests for billing adjustments, account terminations/reactivations, and additional billing services, etc.
* Contribute to enhancing data flows, streamlining processes, and ensuring accounting accuracy.
* Proactively update internal documentation and train colleagues on billing protocols.
* Support finance department efficiency by assisting with occasional projects.