We are seeking a skilled Billing and Accounts Receivable Specialist to join our team and spearhead and oversee the growing need around billing operations.
The ideal candidate has excellent communication skills, a customer-centric mindset, strong organizational skills, and is data -driven. You will have the opportunity to play a key role in our growth by ensuring that we collect our revenue in a timely and efficient manner.
This position is based out of our Jerusalem / Tel Aviv offices and reports to the Billing & Accounts Receivable Manager.
What you will be responsible for:
* Manage and maintain accounts receivable and billing process for the companys customers.
* Ensure that transactions are being prepared according to finance policies.
* Monitor daily customer payments in the CRM and billing platform.
* Engage with customers to resolve disputes and recover overdue payments.
* Act as the primary point of contact for billing inquiries from both customers and internal teams.
* Handle internal requests for billing adjustments, account terminations/reactivations, and additional billing services, etc.
* Contribute to enhancing data flows, streamlining processes, and ensuring accounting accuracy.
* Proactively update internal documentation and train colleagues on billing protocols.
* Support finance department efficiency by assisting with occasional projects.