A modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are seeking a highly experienced technical documentation writer to join our growing company. You will be part of our Product group that develops useful and engaging content and campaigns to grow our user base.Your duties will include updating and managing the company's knowledge base regularly and working with developers to create new documents as we release new goods and services.
Responsibilities:
Create and refine technical information and other various materials for explaining products and services
Implement comprehensive technical documentation, feedback, and changes whenever possible
Create technical documents that convey accurate messaging for the project
Requirements: Bachelor's degree in relevant technical field
Native English language competency including reading, writing, speaking, and copy editing with demonstrable experience in developing referenceable public facing materials
5+ years of experience in technical writing or software documentation
Familiarity with systems development life cycle (SDLC)
Previous experience with public cloud services
Excellent written and verbal communication skills
Previous experience with Kubernetes eco-system -Advantage
Previous experience with CNCF eco-system -Advantage
Hands-on ability to use examples of technology included in a cloud ecosystem -Advantage
This position is open to all candidates.