דרושים » עבודה ראשונה » Customer Facing Data Scientist (LLM)

We are looking for a highly motivated and experienced Principal Data Scientist to join our team! The Education Insights team in our Education builds and operates experiences to empower and delight learners and educators for the betterment of education of millions of users worldwide.

The successful candidate will have strong engineering capabilities with high Python proficiency and a deep understanding and experience in machine learning and AI. You will work closely with cross-functional teams to create cutting edge LLM-based experiences, make decisions using data and be responsible for developing innovative solutions that drive towards the future of AI in education. We are looking for enthusiastic and creative thinkers and doers to join us in meeting the challenge of shipping AI products that meet the needs of learners in a changing world.

Responsibilities:
Adopt, contribute to, and improve the teams existing technical stack and infrastructure to build differentiated features in the Education space.
Stay up to date with AI technology, advise on how we can adapt and embrace new technologies methodologies and ideas.
Provide hands-on technical work: design, analytics/modeling and fine tuning, dataset development, code reviews, development, quality assurance.
Build relationships with partners within our company (applied) Research Teams to bring innovation to new and existing products.
Foster a culture of inclusivity and disciplined data and software engineering practices to deliver business value, guided by data.
Creating and sustaining an effective team culture is extremely important to us. We value and promote a high trust environment where we work closely and effectively with others.
We emphasize a culture of continuous learning and so having a growth mindset and passion for learning is important. You should expect that your teammates will be invested in helping make you successful and expect the same in return from you. We recognize and celebrate the uniqueness of each person on the team and leverage our diversity to create more inclusive products for our customers.

Were in search of a Prompt Engineer with a Data Science background to join our Tel Aviv-based team and help shape our Large Language Model (LLM) capabilities. In this pivotal role, you will immerse yourself in the world of Large Language Models, diving deep into their intricate mechanisms and potentials. Through your work in shaping prompts and refining conversational AI performance, you'll play a crucial part in elevating the hiring experience for millions worldwide., you'll find an opportunity to explore the exciting frontier of conversational AI, directly influencing its evolution and application. Join us on this transformative journey and let's redefine the landscape of recruitment technology together!

Sound like your perfect fit? We want to hear from you!

As a Prompt Engineer, you will be responsible for developing and refining Large Language Model (LLM) prompts to strengthen and scale conversational AI capabilities. In this role, you will:

Dive deep into the potential of Large Language Models (LLMs), specifically aiming to enhance the conversation quality of our AI-driven hiring assistant. Experiment with different techniques and methodologies to optimize the interaction between users and AI.
Craft, test, refine, and optimize prompts to effectively communicate with existing AI models, aiming for improved clarity, efficiency, security and user satisfaction.
Implement and assess practical applications of LLM research findings in user-facing applications, creating scalable, impactful tools.
Develop scalable testing methods for LLMs, allowing for rigorous and systematic evaluation of different models, parameters, and techniques.
Work closely within our global R&D team to drive the evolution of prompt strategies, fostering a collaborative and innovative environment

If you're an online user (and let's face it, who isn't these days?), you've likely encountered those bad ads that disrupt your quest for a safe and clean browsing experience. Well, consider us your digital super-hero.

Step into the heart , where our cybersecurity prowess is fueled by a vibrant and friendly work environment. Beyond being a cybersecurity company, we are a community of smart, fun, and kind individuals who share a passion for people. Our dynamic team are hard at work, not only protecting ad platforms, app developers, website owners, and users from the menace of bad ads, but doing so in an atmosphere that resonates with intelligence, creativity, and genuine friendliness.

Our cutting-edge technology swiftly eliminates bad ads in real-time, before they can disrupt the online experience. As a tenacious bootstrapped startup with over a decade in the game, we thrive on challenges because we know that cyber challenges never rest and neither do we!

As our Customer Success Manager, you'll be the maestro of a portfolio filled with vibrant and dynamic enterprise and midsize level accounts. Picture yourself not just managing but waltzing through the realm of ad quality and security, becoming the trusted advisor and influencer that our clients can't imagine navigating this landscape without.
If you see customer/partner relationships as a canvas for your artistic flair and a playground for your scientific precision, then congratulations you've just stumbled upon your dream role! Join us in turning the ordinary into extraordinary as we redefine the customer success experience.
Responsibilities:
Serve as a trusted advisor to customers by utilizing your deep understanding solutions to help achieve customers' business goals.
Act as the customers advocate and collaborate with internal teams including product management, support, and sales to find and provide the best possible solutions
Build a long-lasting relationship with the customer both remotely and face to face while serving as the account technical and product POC.
Develop and maintain a deep understanding of client needs and drivers and align technology to support those needs.
Provide training and education on our products and new features through demos, webinars and training.
Analyze and monitor client data to realize insights and optimizations and communicate those findings to the client.
Work with internal stakeholders to support and drive successful renewals.
Proactively manage client relationship; meet with clients on a regular basis to obtain feedback on our product, identify opportunities for improvements, assess utilization, build plans for maximum optimization.
Develop individual growth plans for each customer to ensure adoption, expansion and loyalty across your portfolio of customers.
Own your accounts, build the relationship with the technical and management teams and with C-level executives.

A global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. With a strong product, a proven business, and the DNA of a vibrant, fast-growing startup, we're on the cusp of our next growth spurt. It's the perfect time to join our team of ~450 thinkers and doers across NYC, LDN, TLV, and other locations, where 2 of every 3 managers were promoted from within. Growing your career is basically guaranteed.
As a Customer Data Engineer, you will be a part of a strong energetic, and fast-growing global team. You will be an integral part of clients' onboarding and ongoing data requests and projects. You will be working closely with internal PM and CSM teams as well as interacting directly with clients data teams across different business verticals. Your core responsibilities will involve playing an active role in collaborating with internal teams to construct tailored data transformations and manipulations while working with top-notch technology (Cloud tech etc.) The ideal candidate is an SQL whiz with a strong work ethic, robust analytical and technical capabilities, and highly effective time management skills. We are looking for a master multi-tasker who thrives in challenging, fast-paced environments, with agility and ease. 
The Customer Data Engineer is a position that brings with it an excellent opportunity to learn and grow within a rapidly expanding company on the cutting edge of Martech. 
Responsibilities:  
​Develop and support a wide range of data transformations and migrations 
Construct custom ETL processes: Design and implementation of data pipelines and data marts, access versatile data sources, and apply data quality measures 
Investigate data mismatches and apply solutions 
Work side by side and support the Customer Success teams in order to meet customer business needs. 
Interact with clients to understand business needs and collaborate on project scopes, planning, and execution. 

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center at AWS is a new strategic team that helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, data scientists, engineers, and solution architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.

You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.

Were looking for ML Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Key job responsibilities:
* Collaborate with ML scientist and architects to Research, design, develop, and evaluate cutting-edge generative AI algorithms to address real-world challenges.
* Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production.
* Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder.
* Provide customer and market feedback to Product and Engineering teams to help define product direction.

We are looking for exceptional hands-on data science, machine learning, and algorithms researchers. Our data science group builds well-crafted machine learning systems which are at the core of unique position to prevent online fraud. you will have the opportunity to analyze complex non-stationary data, innovate, acquire, and demonstrate a wide range of skills and expertise in machine learning while maintaining a focus on delivering systems to production and making an impact. If you possess strong analytical ability and the know-how to translate your ideas into reality, we would like to have the chance to talk to you.

What you'll be doing:
Research and develop innovative machine learning projects up to deployment in production.
Lead projects, initiatives, and multidisciplinary task forces in a dynamic business environment.
Mentor other data scientists, influence your teammates' projects, advise colleagues from other disciplines.
Solve complex, unique data science problems that do not have an off-the-shelf solution. Dive deep into complex and multi-dimensional data sets to identify patterns, anomalies, and potential fraud indicators.
Work closely with domain experts and researchers to integrate domain-specific knowledge into our fraud detection models. Collaborate on research projects to explore new approaches and technologies.
Employ a wide range of techniques from data science, machine learning, statistics, probability, algorithms, and whatever is necessary to solve the most crucial problems is facing.

we are looking for an excellent Data Science Manager to join our team! Stand as the unique leader, positioned at the intersection of fraud analysis, data science, and system flow engineering, to extract insights and deliver pivotal components of logic at the core of the system.

What youll be doing:

Be the professional leader and mentor to a team of talented data scientists and researchers.
Devise creative solutions to highly intricate real-world problems, using statistics, domain expertise, ML, graph theory, or anything else.
Work on the core of a multi-faceted system, at the junction of identity, similarity, and fraud detection, which is at the heart of technology, and critical to its bottom line.
Find techniques for automated learning from our data, which is meso-big and only sometimes tagged. In particular, hold our complex similarity search, clustering and anomaly detection fields.
Work alongside domain experts to define and develop the way we should synthesize a large corpus of analytical knowledge insights into a scalable streamed flow.
Develop measures, metrics, and uses for our large graph of humans and how to spot those fraudsters hiding in there.
Promote solutions and sophisticated ideas, communicate them to peers, management and customers. Be the Data Science face of the identity network domain of the company.

We are looking for exceptional hands-on data science, machine learning and algorithms researchers. Our data science group builds well-crafted machine learning systems which are at the core of unique position to prevent online fraud. you will have the opportunity to analyze complex non-stationary data, innovate, acquire and demonstrate a wide range of skill and expertise in machine learning, while maintaining a focus on delivering systems to production and making an impact. If you possess strong analytical ability and the know-how to translate your ideas into reality, we would like to have the chance to talk to you.

What you'll be doing:

Research and develop innovative machine learning projects up to deployment in production.
Solve complex, unique data science problems that do not have an off-the-shelf solution. Dive deep into complex and multi-dimensional data sets to identify patterns, anomalies, and potential fraud indicators.
Stay ahead of the curve by understanding the latest adversarial techniques fraudsters use.
Work closely with domain experts and researchers to integrate domain-specific knowledge into our fraud detection models. Collaborate on research projects to explore new approaches and technologies.
Employ a wide range of techniques from data science, machine learning, statistics, probability, algorithms, and whatever is necessary to solve the most crucial problems is facing.

an exciting Artificial Intelligence well funded startup in the heart of Tel Aviv (a short walk away from Azrieli train station). leveraging Machine Learning and Computer Vision to bring AI to optimize passenger journeys, making security screening accurate, fast and labor free.

Job Description
We are looking for new team members who share our passion for finding answers to difficult questions and new radical ways to build scalable and trustworthy data & analytics solutions, helping every team in the organization make faster and better decisions.

Data is the underlying asset of our vision. You will directly impact the core value of the product. Youll play a pivotal role in our ongoing mission to develop an advanced analytic pipeline capable of handling diverse data types and forms without manual intervention. Your expertise in advanced analytics will help provide predictive insights that drive business growth.

The successful candidate will turn data into information, information into technology insight that will promote us in the product and business levels. The main role is to interpret data and analyze results using statistical techniques and tools for providing ongoing reports. The Individual chosen for this position will have the opportunity to promote unique ideas, data collection systems and other strategies that optimize statistical efficiency and quality.

This position allows great exposure and growth opportunities in the company.

Responsibilities:
Data sets and subsets generation. Mapping business requirements to a well defined set of benchmarks and tests (building the data infrastructure to be used for the models)
Conducting precise measurement, comprehensive analysis, and insightful conclusions on overall business, technology and product activities
Defining technical requirements in collaboration with various organizational departments and ensuring their seamless implementation.
Proactively identify trends and opportunities for improvement while sharing your findings with a variety of stakeholders and management team.
delivering actionable insights and tools that help teams from across the organization to make impactful decisions.
Stay up-to-date with the latest trends and technology in the data industry.
Define automatic processes regarding to reports and deep analysis

Required Support Specialists II - German
Join our Customer Support team as a Support Specialist II, where you will play a crucial role in our expanding language support initiative. The ideal candidate possesses native proficiency in German, along with fluency in English, will thrive in a fast-paced environment and have a passion for deep-diving into technical troubleshooting and providing the highest quality responses to incoming user questions.
This role will report to a Customer Support Manager/ Senior Manager and will contribute directly to our Support efforts with a focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.
The ideal candidate for this role will have a consistent 5 day work schedule with the ability to work standart German business hours from Monday through Friday.
What your day will look like:
Deliver high-quality, timely responses to support tickets received via email, phone or chat
Focuses on resolving complex issues in various product areas, requiring highly customized responses and advanced troubleshooting skills
Collaborate with Support teammates around the globe to help manage ticket queues and troubleshoot issues reported by users as well as staff
Utilize and contribute to support-related documentation, processes, and workflows
Provide DESS (Dedicated Enterprise Support Specialists) services to our Platinum customers to ensure customer expectations and satisfaction are met
Assist in tracking and reporting on customer pain points, feature requests, and other feedback to be shared with Product and Engineering stakeholders
Be an expert in all things so that you can effortlessly translate complicated technical concepts into direct and effective terms for customers to understand
Continuously update your knowledge with product developments, policy changes, known issues, and user feedback.
Run point on outages or other severe issues, updating our public-facing status page and updating the global Support team as there are developments
Other projects as assigned.