We are seeking a highly skilled and motivated IT Manager - ensuring that our information systems are highly secure and fully compliant which includes our employees' endpoint devices as well as our cloud based infrastructure. This will require working closely with our security team. If you are a highly motivated, organized, independent, self-starter who enjoys working in a dynamic, fast-paced environment, this is where you want to be!
HOW DO WE WORK?
We are a distributed team of more than 100 people, all working remotely and communicating partially synchronously (we usually overlap with our teams for 3/4 hours daily and are free to work on some of the tasks whenever it suits us best). We value open communication, proactivity, and work/life balance and we measure our freelancers on performance, rather than on the time spent on the job.
RESPONSIBILITIES:
Google Workspace & Collaboration Tools:
In-depth administration and configuration of Google Workspace (Gmail, Drive, Docs, etc.).
Manage user accounts, permissions, and implement security policies within Google Workspace.
Provide onboarding and ongoing support for employees with Workspace tools and collaboration workflows.
Remote Workforce Enablement:
Develop and implement secure remote access solutions (VPN, zero-trust models).
Troubleshoot connectivity and performance issues for employees working across diverse locations and time zones.
Experience using remote support tools (e.g., TeamViewer) to provide technical assistance to remote employees.
Endpoint Management:
Deploy and manage endpoint devices (laptops, desktops) ensuring secure configurations and patch levels.
Implement Mobile Device Management (MDM) solutions (such as Jump Cloud and Apple Business Manager - ABM) to manage and secure company-issued devices.
Collaborate with the security team to implement endpoint security solutions (EDR, antivirus, etc.).
IT Procurement & Asset Management:
Source, evaluate, and procure IT hardware and software aligned with company needs and budget.
Maintain comprehensive IT asset inventory and license management.
Cloud Infrastructure Management:
Proficient in Google Cloud Platform (GCP) administration, including provisioning, configuration, and optimization of cloud resources (compute, storage, networking).
Develop and enforce secure configurations for GCP environments and services.
Documentation & Process Improvement:
Create and maintain clear documentation for IT systems, processes, and user guides.
Identify and implement process improvements to enhance efficiency and streamline IT operations.

Were looking for a talented IT Support to join our R&D team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:

Respond to requests for technical assistance (in person, via phone, email and ticket support center).
Diagnose and resolve technical hardware and software issues.
Install and troubleshoot end user equipment, software, hardware, multimedia and telecommunications systems.
Support IT purchasing upon demand.
Provide guidance, assistance, coordination and follow-up on client questions and problems.
Follow standard IT procedures, logging all IT interactions and administering helpdesk software.
Redirect issues to the appropriate resource.
Identify situations requiring urgent attention.

We are seeking a highly skilled and experienced Senior Help Desk Administrator to join our IT team. The Help Desk Administrator will be responsible for providing technical support and assistance to our internal employees, as well as managing and maintaining the company's help desk operations. The ideal candidate will have a strong background in IT and customer service, as well as excellent communication skills and the ability to work well under pressure Responsibilities
* Provide technical support and assistance to employees via tickets, email, and in-person interactions.
* Troubleshoot and resolve technical issues related to hardware, software, and networking
* Manage and maintain the company's help desk operations, including ticket tracking and resolution
* Collaborate with other IT team members to identify and resolve complex technical issues
* Maintain inventory and documentation of hardware, software, and licenses
* Assist in the development and implementation of IT policies and procedures

We are looking for a talented and experienced Sr. IT Expert to help us develop our Global IT team, lead the global IT activity, and bring it to new heights.
This position combines hands-on and management tasks.
Description:
Maintain and develop our global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Cloud Ops and Security teams to implement our access policy
MDM (Jamf, Intune): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation projects.
Our technology stack includes:
Office 365, AD (Hybrid with Azure AD), Mac OS, Windows, Office 365, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.

We are Tailor Brands. We built a platform that builds businesses. From launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses Our "Guidance Engine" assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey. At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
About the role We are looking for a hands-on IT Specialist. In this role, you will act as an individual and support the overall execution of all IT functions. Your day-to-day will include opening/closing access for employees, maintaining hardware assets, providing ongoing support for our office infrastructure, and ensuring that proper security processes are in place. You should be comfortable overseeing helpdesk tasks in addition.
Responsibilities include:
* Installing, configuring, and maintaining company computers
* Being responsible for the maintenance, configuration, and reliable operation of computer systems and network
* Leading desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
* Manage all aspects of employee endpoints using MDM software
* Deploy and maintain networking, video conferencing, and other physical equipment in our Tel Aviv office
* Work closely with our security team to provide patches and remediation to security issues

An FSE must be team oriented and flexible, and actively seeks to share information and assist his peers.
Possess solid communication skills, both oral and written.
Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Cross trains on all products serviced in the field, and displays proficiency in servicing all equipment across the product line. Willingness to work on special projects, some of high visibility, as assigned.
Looks for common-mode problem occurrences and seeks to resolve, both independently and with the aid of others.
Duties & Responsibilities:
Responsible for meeting daily service repair needs and driving customer satisfaction
Installs, repairs and maintains equipment in the field; provides customer training as required.
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Order, install, and return parts and manages repair parts cycle time
Reviews all logs for open issues and prepares formal reports to customers as necessary.
Participates in Service sales opportunities and assists with promoting and implementing revenue programs.
Ensures that tools and test equipment are properly maintained and calibrated
Assesses product/equipment performance based on field support data; recommends modifications or improvements.
Seeks to provide technical support to customers and other service professionals as required.
May participate in site surveys, pilot program service activities, attend meetings, champion special projects and prepare exclusive reports.
Possesses a solid level of technical knowledge on the companys X-Ray and CT products.
Maintains clear and concise business communication proficiency, both oral and written
Establishes and maintains a close relationship with senior level FSEs and Product Managers in order to support the needs of the customer and remain aware of current technical trends.
Exercises every available measure to control and minimize costs.
Travel, overtime and work hours other than Sunday- Thursday may be required.
Comply with and ensure department compliance with Company health, safety and environmental policies.

We are seeking a Linux Administrator / Network Configurator to fill the role as Tech Ops Specialist - dynamic and challenging role providing critical technical support to customers .
If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!
A TechOps Specialist is responsible for managing deployed systems - including the hardware, software, and networking components.
Systems monitoring - continuously monitor the organization's systems to ensure they run smoothly and detect potential problems. Systems monitoring is responsible for collecting data on system performance, setting up alerts to notify them of any issues, and analyzing system logs to identify the root cause of problems. They also perform routine health checks to ensure that systems are healthy and functioning as expected.
Automation - automate processes and tasks to improve efficiency and reduce the risk of errors. Automation capitalizes on automating software deployments, backups, system updates, and other routine tasks such as system health checks and performance monitoring. Automation also frees up time for TechOps professionals to focus on more complex tasks.
Collaboration - work closely with other teams, such as development, DevOps, QA, and PM, to ensure that systems are aligned with business needs and goals. TechOps professionals also support other teams and act as a resource for technical issues and questions.
What will you do?
Provide technical support to customers worldwide
Solve networking technical issues
Bring up and maintain Linux servers
Troubleshoot complex technical issues
Deploying SW upgrades
Working with diverse teams to ensure customer satisfaction

We are a global leader of iLottery solutions and services to national and state-regulated lotteries.

We are part of the Group, an iGaming powerhouse with 1100 employees spread across 8 countries.

we pride ourselves on our People first culture. Not only has it been a core value in our organization for as long as we can remember but it also runs in our DNA and is felt in every aspect of our operations.

The NOC/SOC Shift Leader plays a crucial role in managing and overseeing operations during the shift, ensuring smooth workflow, and addressing any issues that may arise.
What You'll Do
Lead and supervise a shift, providing guidance and ensuring adherence to the team's procedures.
Monitor and manage shift operations to ensure efficiency and productivity.
Collaborate with other shift leaders and management to maintain seamless 24/7 operations.
Serve as a point of contact between shift staff and management, reporting any significant incidents, managing escalations, and coordinating with higher-level support teams as needed (Internally and Externally).​
Maintaining the knowledge base, and continuously seeking opportunities to improve NOC processes and effectiveness.​
Incident management - Detection, Analysis, Notification, Reaction until resolution, Documentation
Provide training and guidance to new and existing NOC engineers and support professional development initiatives for the team.
Ensuring that NOC tools and technologies are properly maintained and updated.

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams. This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT department—ensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals. Responsibilities
* Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
* Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
* Responsible of the company labs including user management, networking, auto provisions and maintenance
* Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
* Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
* Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
* Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
* Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
* Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
* Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
* Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
* Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.