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We are looking for a Account Manager Americas.
You will be the clients single point of contact for any issues that arise post the sales process. In this role you will maintain a strong relationship with the clients, keep them engaged and ensure a world class customer experience while meeting your revenue quota. You will take full ownership of the client experience and address any pain points they may have by driving solutions.
Key Roles and Responsibilities:
Serve as the main point of contact for renewals clients
Build and strengthen client relationships to achieve long-term partnerships
Communicate with clients to understand their pain points and drive solutions
Collaborate both with internal departments as well as external associates and partners to ensure a seamless client experience
Acting as the clients champion within the company to advocate for their needs with a focus on their customer experience
Proactively identifying account risks and opportunities and working collaboratively on action plans to address them
Look for opportunities where can deliver more value to the client and expand their portfolio
Collecting and analyzing data to understand customer behavior and leveraging the data to drive customer outcomes

We are looking for a Sales Dev Rep.
What you will be doing:
You will be reaching out to Law Firms as well as large Corporations to showcase our Global solutions and our value proposition to their business. You will identify and reach out to prospects via cold calling, emails and LinkedIn messaging. Your goal is to open the door to new accounts and then hand them off to a more seasoned Regional Sales Manager so they can seal the deal. We work at a fast pace and this position comes with a tremendous opportunity for growth if you are a proactive and results-driven individual.
Key Roles and Responsibilities:
Reaching out to large firms across the globe, creating interest for our Global services, by the means of cold calling, emails and LinkedIn messaging. Once you make that initial contact youll pass on the account to the Sales Department.
Building relationships with executives in Law Firms as well as large Corporations, facilitating commercial discussions with the aim of onboarding new logos.
Analyzing and identifying new opportunities to better understand the market, relevant customers and potential stakeholders.