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נאספה מאתר אינטרנט
08/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are seeking a highly skilled and motivated IT Manager - ensuring that our information systems are highly secure and fully compliant which includes our employees' endpoint devices as well as our cloud based infrastructure. This will require working closely with our security team. If you are a highly motivated, organized, independent, self-starter who enjoys working in a dynamic, fast-paced environment, this is where you want to be!
HOW DO WE WORK?
We are a distributed team of more than 100 people, all working remotely and communicating partially synchronously (we usually overlap with our teams for 3/4 hours daily and are free to work on some of the tasks whenever it suits us best). We value open communication, proactivity, and work/life balance and we measure our freelancers on performance, rather than on the time spent on the job.
RESPONSIBILITIES:
Google Workspace & Collaboration Tools:
In-depth administration and configuration of Google Workspace (Gmail, Drive, Docs, etc.).
Manage user accounts, permissions, and implement security policies within Google Workspace.
Provide onboarding and ongoing support for employees with Workspace tools and collaboration workflows.
Remote Workforce Enablement:
Develop and implement secure remote access solutions (VPN, zero-trust models).
Troubleshoot connectivity and performance issues for employees working across diverse locations and time zones.
Experience using remote support tools (e.g., TeamViewer) to provide technical assistance to remote employees.
Endpoint Management:
Deploy and manage endpoint devices (laptops, desktops) ensuring secure configurations and patch levels.
Implement Mobile Device Management (MDM) solutions (such as Jump Cloud and Apple Business Manager - ABM) to manage and secure company-issued devices.
Collaborate with the security team to implement endpoint security solutions (EDR, antivirus, etc.).
IT Procurement & Asset Management:
Source, evaluate, and procure IT hardware and software aligned with company needs and budget.
Maintain comprehensive IT asset inventory and license management.
Cloud Infrastructure Management:
Proficient in Google Cloud Platform (GCP) administration, including provisioning, configuration, and optimization of cloud resources (compute, storage, networking).
Develop and enforce secure configurations for GCP environments and services.
Documentation & Process Improvement:
Create and maintain clear documentation for IT systems, processes, and user guides.
Identify and implement process improvements to enhance efficiency and streamline IT operations.
Requirements:
3+ years of experience in an IT management role, ideally within a cloud-focused environment.
3+ years of experience in remote technical service to end users (helpdesk call center etc).
Hands-on experience with Mac & Windows user devices.
Demonstrable expertise in Google Cloud Platform (GCP) and Google Workspace administration.
Excellent problem-solving and troubleshooting skills.
Ability to prioritize tasks effectively and manage multiple projects simultaneously.
High proficiency in English both verbal and written.
Self-motivated with the ability to work independently.
Preferred:
Experience managing a globally distributed workforce with diverse time zones.
Strong understanding of security principles and best practices within cloud environments.
Relevant IT certifications (Google Cloud certifications, CompTIA, etc.).
This position is open to all candidates.
 
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פורסם ע"י המעסיק
4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: More than one
We are Tailor Brands. We built a platform that builds businesses. From launching and managing to growing a business, Tailor Brands is the all-in-one solution that empowers any business owner. Our platform services over 40 million small businesses Our "Guidance Engine" assesses each new business introduced to our platform and devises a tailored plan that allows you to manage all your business needs from a single dashboard. Through our business-building platform, were turning the process of starting, managing, and growing a business into a better experience; were simplifying the business journey. At Tailor Brands, we believe in more than just handing you another tool; we are dedicated to teaching you the art of building a business
About the role We are looking for a hands-on IT Specialist. In this role, you will act as an individual and support the overall execution of all IT functions. Your day-to-day will include opening/closing access for employees, maintaining hardware assets, providing ongoing support for our office infrastructure, and ensuring that proper security processes are in place. You should be comfortable overseeing helpdesk tasks in addition.
Responsibilities include:
* Installing, configuring, and maintaining company computers
* Being responsible for the maintenance, configuration, and reliable operation of computer systems and network
* Leading desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
* Manage all aspects of employee endpoints using MDM software
* Deploy and maintain networking, video conferencing, and other physical equipment in our Tel Aviv office
* Work closely with our security team to provide patches and remediation to security issues
Requirements:
* 1+ years in an IT or sysadmin-focused role, including experience with end user support
* Proven experience managing Google Workspace
* Troubleshooting capabilities with Mac OS
* Strong written and verbal communication skills in English and Hebrew
* Experience working with third-party hardware, and software.
* Experience with Okta/Other, SSO integrations.
* A people person with excellent communication skills
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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פורסם ע"י המעסיק
לפני 5 שעות
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
The IT Manager will be responsible for overseeing and managing the company's IT infrastructure, ensuring the smooth operation of our systems, networks, and applications. This role involves leading a team of IT professionals, implementing security measures, and collaborating with various departments to support our cybersecurity services. Key Responsibilities IT Infrastructure Management: Oversee the design, implementation, and maintenance of the company's IT infrastructure, including servers, networks, and cloud services. Team Leadership: Lead and mentor a team of IT professionals, providing guidance and support to ensure high performance and professional growth. Cybersecurity: Implement and maintain robust security measures to protect the company's data and systems from cyber threats. Stay updated on the latest cybersecurity trends and technologies. system Administration: Manage and monitor all installed systems and infrastructure to ensure high availability and performance. Project Management: Plan and execute IT projects, including system upgrades, migrations, and the implementation of new technologies. Technical Support : Provide Technical Support and troubleshooting assistance to employees, ensuring minimal downtime and efficient resolution of IT issues. Vendor Management: Liaise with external vendors and service providers to ensure the procurement and maintenance of necessary IT equipment and services. Compliance and Documentation: Ensure compliance with industry standards and regulations. Maintain accurate and up-to-date documentation of IT processes, systems, and configurations
Requirements:
Experience: Minimum of 4 years of experience in IT management, Experience in a SaaS environment is highly desirable. Technical Skills: Proficiency in network and system administration, cloud services (AWS, Azure), and cybersecurity tools and practices. Leadership Skills: Proven experience in leading and managing a team of IT professionals. Excellent interpersonal and communication skills. Problem-Solving: Strong analytical and problem-solving abilities. Ability to think strategically and implement effective solutions. Project Management: Experience in planning and executing IT projects. Ability to manage multiple projects simultaneously and meet deadlines.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
7743611
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פורסם ע"י המעסיק
09/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort. We are seeking an experienced Manager to oversee the Information Technologies group and lead IT operations across our IT Engineering, MIS and help desk support teams. This role requires a seasoned leader with strong managerial skills, capable of overseeing multiple teams within our IT department—ensuring collaboration, driving team performance, and fostering a productive work environment that aligns with our strategic goals. Responsibilities
* Team Leadership and Coordination: Direct and manage the operations of three distinct teams: IT Support (Help Desk), IT Engineering (Infrastructure, Lab, and Automation), and MIS (Management Information Systems). Cultivate a collaborative team environment, streamline inter-departmental communication, and enhance productivity to achieve strategic objectives across all technology fronts.
* Cloud Environment and Data Center Oversight: support cloud environments AWS/AZURE/GCP and data centers management. Implement best practices for cloud management and data center efficiency to support enterprise-wide applications and data storage solutions.
* Responsible of the company labs including user management, networking, auto provisions and maintenance
* Strategic Planning and Integration: Develop and implement strategies for system renewals, user management, system usage and support. Drive project management for system integrations and automation to ensure seamless data flow between platforms.
* Budget Management: Act as the budget owner; responsible for planning and managing the annual budget for Information Systems.
* Project Management Excellence: Spearhead and oversee all IT-related projects, from initial conception through to successful execution. Employ rigorous project management methodologies to ensure timely delivery within budget constraints. Coordinate cross-functional teams to facilitate seamless project workflows, ensuring clear communication and effective resolution of issues throughout the project lifecycle.
* Technical Troubleshooting: Troubleshoot and resolve complex technical issues, maintaining high system integrity and operational efficiency.
* Collaboration and Customization: Work closely with internal departments to tailor solutions that optimize business processes and ensure system alignment with business needs.
* Performance Monitoring: Monitor and evaluate system performance, recommending improvements and optimizations.
* Support and Training: Provide comprehensive training and support to end-users, enhancing user satisfaction and system usability.
* Vendor Management: Collaborate with external vendors and partners to ensure effective system implementations and upgrades.
* Industry Awareness: Stay abreast of industry trends and best practices to enhance the capabilities of our information systems continually.
Requirements:
* 7+ years of experience in IT leadership roles, preferably managing multi-disciplinary teams.
* Bachelor’s degree in Information Systems, Computer Science, or a related field.
* In-depth knowledge of data administration and management processes.
* Strong project management skills, with a proven track record in successful system integrations.
* Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
* Knowledge and experience managing Cloud-based environments and data centers
* proven experience with budget planning, renewals and system usage
* Exceptional communication
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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7699375
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נאספה מאתר אינטרנט
08/05/2024
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a Linux Administrator / Network Configurator to fill the role as Tech Ops Specialist - dynamic and challenging role providing critical technical support to customers .
If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!
A TechOps Specialist is responsible for managing deployed systems - including the hardware, software, and networking components.
Systems monitoring - continuously monitor the organization's systems to ensure they run smoothly and detect potential problems. Systems monitoring is responsible for collecting data on system performance, setting up alerts to notify them of any issues, and analyzing system logs to identify the root cause of problems. They also perform routine health checks to ensure that systems are healthy and functioning as expected.
Automation - automate processes and tasks to improve efficiency and reduce the risk of errors. Automation capitalizes on automating software deployments, backups, system updates, and other routine tasks such as system health checks and performance monitoring. Automation also frees up time for TechOps professionals to focus on more complex tasks.
Collaboration - work closely with other teams, such as development, DevOps, QA, and PM, to ensure that systems are aligned with business needs and goals. TechOps professionals also support other teams and act as a resource for technical issues and questions.
What will you do?
Provide technical support to customers worldwide
Solve networking technical issues
Bring up and maintain Linux servers
Troubleshoot complex technical issues
Deploying SW upgrades
Working with diverse teams to ensure customer satisfaction
Requirements:
3+ years of experience as a integrator/noc engineer/network engineer/IT
Excellent understanding of technologies, operating systems, networking, and systems
Strong knowledge in - Linux and CLI commands
Self-motivated, enthusiastic, and able to handle multiple support cases
Remote diagnostic experience
Customer-oriented, and capable of providing high levels of client satisfaction
Excellent English (written and verbal)
Team player with a proactive attitude
Able to work independently
Generate and process customer invoices accurately and in timely manner
Advantages:
Experience deploying, managing, and troubleshooting network infrastructures.
Knowledge of server hardware
Maritime / Navy / Intelligence unit background
Knowledge of Ansible or similar automation tools
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
7715307
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נאספה מאתר אינטרנט
06/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are looking for a talented and experienced Sr. IT Expert to help us develop our Global IT team, lead the global IT activity, and bring it to new heights.
This position combines hands-on and management tasks.
Description:
Maintain and develop our global IT assets:
Systems, laptops, licenses, networks, cloud-based applications, meeting rooms, etc.
Work closely with our suppliers, make orders, and manage the inventory.
Run a high-class efficient help desk to support our hardworking end-users
and delight them with everything they need.
Work closely with Cloud Ops and Security teams to implement our access policy
MDM (Jamf, Intune): configure users & devices policy, compliance policy, etc.
Monitor network performance (availability, utilization, throughput, QoS, latency, etc.)
Systems implementation projects.
Our technology stack includes:
Office 365, AD (Hybrid with Azure AD), Mac OS, Windows, Office 365, networks (VLAN, NPS, VPN, RADIUS, firewall), WSUS, WDS, Wi-Fi, Ubuntu, Virtualization VMWare.
Requirements:
5+ years of IT experience, out of which 3+ years as Sr. IT Expert
1+ years of experience as IT Manager an advantage
Top service awareness
Experience with both Mac and PC installations and management
Good familiarity with Azure cloud
Advanced network management (Wi-Fi & Ethernet, Corp & guest, APs, Switches, FW)
Active Directory expertise
SSO protocols: SAML, LDAP, OpenID
MDM knowledge (Jamf, Intune)
Software tools and other systems: Office 365, JIRA, Salesforce, Teams, Palo-Alto
Familiarity with VC rooms setup and management
Ability to lead implementation projects from the planning phase to production
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
7711702
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
 
נאספה מאתר אינטרנט
08/05/2024
Location: Tel Aviv-Yafo
Job Type: Full Time
We are actively seeking an adept and seasoned Senior Information Technology (IT) Manager to spearhead our IT division and steer our technological trajectory.
The ideal candidate will be a dynamic and strategic leader with a robust technical foundation, poised to oversee the conception, execution, and upkeep of our IT systems and infrastructure. As the Senior IT Manager, you will collaborate seamlessly with multifunctional teams to harmonize technology resolutions with corporate goals, all the while ensuring the dependability, security, and scalability of our IT operations.
Responsibilities:
Team Leadership: Lead and guide a team of proficient IT experts, encompassing system administrators, network engineers, and support personnel. Foster professional growth, administer performance evaluations, and cultivate a harmonious and motivated team environment.
Executive Liaison: Must have a positive attitude to respond to the technology requests from Executive Leadership with a smile and urgency.
Infrastructure and Systems Oversight: Supervise the formulation, implementation, and sustenance of the enterprise's IT infrastructure, spanning servers, networks, databases, and cloud services (AWS). Assure the unwavering availability, efficiency, and security of all IT systems.
IT Support: Manage the IT support domain, warranting swift and effective rectification of technical quandaries encountered by staff, thereby cultivating a gratifying user experience.
Cloud Operations Proficiency: Display proficiency in managing and upholding cloud infrastructure, together with a proven track record in optimizing cloud expenditure.
Incident Management: The candidate will be the quarterback to manage and respond to any infrastructure incidents.
Requirements:
Bachelor's or Master's degree in Computer Science, Information Technology, or a related discipline.
10+ years of hands-on experience in Information Technology, with a distinct focus on data center and cloud operations.
Proven experience in administering end-user computing services with a concentration on empowering employees and customers.
Extensive expertise in IT infrastructure, encompassing networks, servers, storage systems, and cloud technologies.
Exceptional communication and interpersonal aptitude, underpinned by the ability to seamlessly collaborate with cross-functional cohorts and top-tier executives.
Exhibit a strategic acumen that facilitates the harmonization of technological solutions with business objectives.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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7715707
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נאספה מאתר אינטרנט
4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, transforming the hospitality industry with innovative solutions.

has 15 offices and 800+ team members across the globe.

Join our team as an IT Administrator!

This entry-level position is perfect for individuals eager to start their IT career. You will provide first-level support,resolving technical issues and maintaining our company's reputation for exceptional service. No prior experience is necessary, as we provide comprehensive training to set you up for success.

Responsibilities
Answer and log tickets from users seeking help.
Follow up with users to ensure issues are resolved and closed appropriately.
Troubleshoot software and hardware issues, providing prompt resolutions.
Assist with the installation and configuration of computer systems and applications.
Maintain daily performance of computer systems, ensuring all systems are up to date.
Escalate complex issues to senior IT staff.
Document internal procedures and write helpful guides for users.
Manage the IT stock warehouse and work with suppliers to ensure adequate stock levels.
Requirements:
Strong problem-solving and communication skills.
Patience and a customer-friendly attitude.
Ability to interact with all levels of staff in a professional manner.
Basic understanding of computer systems, mobile devices, and other tech products.
Willingness to learn and adapt in a fast-paced environment.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
 
נאספה מאתר אינטרנט
12/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for an outstanding IT Technician
WHAT YOULL DO

Provide tier 1 support for all end users, both remotely and in person.
Diagnose and resolve technical issues, including those related to macOS, Windows, and Linux, audiovisual systems, office networks, peripherals, and software.
Participate in asset management activities related to both hardware and software.
Effectively collaborate with close stakeholders, such as HR, and perform routine employee lifecycle-related tasks including conducting onboarding sessions for new employees.
Draft and update detailed internal and end user facing documentation related to supported technologies and processes.
Set the highest standard for quality in all service desk activities, including communication with end users, technology administration, documentation, and contribution to team metrics such as those related to SLAs.
Stay current on technologies used by the company and all internal changes.
Requirements:
4+ years of experience supporting end users both in-person and remotely.
Significant experience providing software support to Windows and macOS users.
Strong background IT support in a startup environment or at minimum SaaS tool administration in a corporate environment.
Have supported IAM solutions such as Okta, Azure AD, OneLogin, or Ping Identity.
Strong, practical grasp of the networking and ability to troubleshoot wireless networks and some physical infrastructure.
Experience in managing configuration and service of AV systems (example: neat, poly etc).
Experience with cloud service providers such as AWS, GCP, and Azure - Advantage.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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7718905
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נאספה מאתר אינטרנט
13/05/2024
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Were looking for a talented IT Support to join our R&D team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.

Responsibilities:

Respond to requests for technical assistance (in person, via phone, email and ticket support center).
Diagnose and resolve technical hardware and software issues.
Install and troubleshoot end user equipment, software, hardware, multimedia and telecommunications systems.
Support IT purchasing upon demand.
Provide guidance, assistance, coordination and follow-up on client questions and problems.
Follow standard IT procedures, logging all IT interactions and administering helpdesk software.
Redirect issues to the appropriate resource.
Identify situations requiring urgent attention.
Requirements:
2 year of experience as a IT Support Specialist.
High customer orientation skills.
Familiarity with hardware components (desktops, laptops and servers).
Experience handling IT tasks on MacOS and Windows OS.
Good understanding of an IT backend environment ( Single Sign-On, Active directory, O365, G-Suite).
Well-experienced in supporting end-user desktop applications such as internet browsers, printing, antivirus, etc.
Strong communication skills for interfacing with employees in a multitasking environment.
Fluent Hebrew & English
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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7720124
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