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Our global operation continues to expand. Were looking to grow our support team with hard-working, tech-savvy support agents to take part in the journey.
The ideal candidate is service-oriented, self-motivated, with excellent organizational skills and a willingness to learn new technologies.

Were a start-up, so the work is highly interdisciplinary. Providing support is the backbone of the job, but youll regularly take part in QA, give product feedback based on your knowledge of clients pain points, and take part in other tasks.

The position is shift-based and requires work during nights and weekends. Day shifts are generally done in our offices in Tel Aviv, but may also be done remotely.
What Youll do
Provide support to enterprise customers on our products and services
Employ creative problem-solving skills to efficiently solve customers issues
Develop expertise in products and stay up to date on new features and improvements
Work with Product and R&D to investigate issues and provide usability feedback from customer
Take part in company projects based on your abilities and interests. Were a young and growing company. We like it when people take initiative and learn new skills.

* Strategic oversight and operational management, responsible for aligning departmental goals with organizational strategy and ensuring that day-to-day operations support the company's broader objectives.
* Develop and implement internal procedures to streamline responsibilities within the department
*Oversee staff members in all department-related responsibilities including project development and management, event production, donor research, site visits, the creation and publication of donor materials, foundation tracking, donation tracking, budgeting and data entry.

Required Client Satisfaction Junior
Are you passionate about ensuring customer satisfaction and building strong client relationships? we are an international company specializing in blockchain forensic investigations and financial dispute services. We maintain a fast-paced, professional, and friendly office located off Route 38 close to Beit Shemesh and Route 1 and wed love for you to join our team as a Client Satisfaction Junior. 
Location: Beit Shemesh
Type: Full-time
Responsibilities:
Assist as a point of contact for clients, addressing inquiries and concerns promptly and professionally.
Utilize excellent communication skills to interact with clients via phone, email, and social media platforms.
Assist in managing customer relationships to ensure high levels of satisfaction and retention.
Collaborate with the team to identify opportunities for improving client experiences and processes.
Utilize Windows and database systems efficiently to maintain accurate client records and documentation.
Why Join Us?
Opportunity to work in a dynamic and growing industry with a leading company.
Collaborative and supportive team environment.
Competitive salary and benefits package.
Opportunities for career growth and development.
If you are a motivated individual with a passion for delivering excellent customer service and are excited about joining a fast-paced team, we want to hear from you! Apply now to become a part of our dedicated team.
To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.

Required COPYWRITER
Join us, where we're driven by the belief life needs play. Were on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.
From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.
Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.
With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.
Responsibilities:
As the Product Copywriter for one of our most successful games, you will be responsible for all creative, UX/UI and technical writing within the games features.
This includes:
Onboarding
Tooltips
Info pages
Pop-ups (winners, check it out, heads up)
Offers
Buttons
In-feature text
You will work closely with members of the product department to turn an idea into a full-blown feature with a coherent concept, name, and all the different feature elements.
You will also work alongside our Monetization Copywriters to ensure that the language and terminology of each feature is maintained throughout all promotional content.

seeking a highly motivated, target-oriented individual to join our Sales Team!
Are you full of energy, curious, creative and ready for a role in a fast-paced, SaaS-based, high-tech company? If so, is looking for you to help us grow our Business Development team. SDR team is the key to the success of our Sales team as we own the top of the funnel - pipeline creation. The SDR is often our customers first experience , so you need to be able to make a great first impression to earn the right to qualify our leads and identify what the appropriate next steps should be.

ideal SDR candidate, along with having a track record of top performance, will also have the organizational skills to handle a high volume of activity and should have a strong interest in advancing his/her career in Sales. Were looking for extraordinary people with sales or business development SaaS experience who can demonstrate the added value that can bring to our clients bottom line. In this role, you will research, prospect, and qualify new business leads and sales opportunities for the closing team.

Responsibilities:
Internalize the Mission, Vision, and Values of
Strategize with the sales team to classify accounts based on our ideal customer profile.
Generate new business pipeline through outbound prospecting activities. You will select, develop and nurture business relationships within key accounts.
Your goal is to identify key decision-makers, determine buying readiness and timelines for potential business opportunities.
Maintain sales data through CRM Software that will influence monthly/quarterly sales reports, pipelines, forecasts, etc.

As an Outbound Account Executive, theres nothing more exciting than selling a product to your prospects you know theyll enjoy and, more importantly, meet the challenges of their business needs. Now more than ever, IT Professionals around the world are turning to improve the way they work. With a strong reputation, a trusted brand, and a disruptive product and pricing model- is shaping the world of IT management!

In this position, you will be part of a team that directly impacts the companys growth by cultivating and nurturing client relationships, driving sales initiatives, and surpassing revenue targets. You will be responsible for creating new sales opportunities and representing at professional conventions worldwide. You will spend your time cold-calling prospects, identifying pain points and needs, demonstrating solutions, and ultimately closing deals.

Beyond just selling, this is truly an opportunity to be a part of something new. From sales decks to playbooks to infrastructure needs, were inviting strong and experienced Account Executives to join us on the journey as we build the best IT sales team together!

If youre passionate about sales and outbound activities, like to build processes, and have a strong SAAS background, this position is right for you. we welcome innovation and people who dare. We like our employees to be driven and thoughtful, and above all, we do it together and enjoy the ride!

This Position is located in Tel Aviv (hybrid) and will require 30-40% of the time for travel.

Responsibilities
Conduct outbound calls and emails to prospective customers to generate leads and drive sales
Identify and qualify potential customers through research and effective questioning techniques
Build and maintain a pipeline of potential customers, tracking all interactions and progress in SF
Present product information and benefits to prospects, addressing objections and highlighting unique selling points.
Managing the full sales cycle from trial sign-up to conversion to hand-off to the CSM team
Excellent time management and organizational skills, with the ability to prioritize tasks and manage a high volume of leads and opportunities.
Contribute to the ongoing effort of building the sales team; this includes but is not limited to documentation, processes, procedures, solution procurement and implementation and more
Collaborate with Customer Success, Product and R&D to understand prospect requirements and provide sales support both during calls and behind the scenes
Listen to customers' technical requirements and needs and relay this feedback back to the Product Team for development
Write technical responses to prospect questionnaires.

Required Sales Development Representative - Outbound
A global company with machine-learning based products in market research and Mobile advertising fields, with offices and representations in Russia, China, Korea, Japan, and headquarters in Israel, is looking for a Sales Development Representative.
As the Sales Development Representative - Outbound, you will be:
Play a key role in the sales funnel as the first point of contact to demonstrate our value to customers.
Prospect and qualify new business leads and sales opportunities, Identify potential customers, connect and educate prospects to build a pipeline of leads.
Manage, nurture, and grow interested prospects across territories to start the sales cycle Search and report market trends.
Work closely with sales & product teams to accelerate the sales cycle
Maintain the CRM system.

Required Customer Success Manager
A global performance marketing company that boosts growth with unified and holistic paid and organic strategies and is the biggest international performance company in Israel.
We offer a complimentary shuttle service for all employees from Tel Aviv to our office in Gaash.
Whats The Job:
Further business growth and satisfaction while managing a portfolio of clients
Formulate short & long-term revenue growth strategies for business development
Collaborate with relevant, internal departments to execute client objectives
Work with department Heads & Account Managers to launch new campaigns in accordance with client briefs
Identify opportunities to ensure growth across a variety of verticals
Lead all clients relations including weekly calls and presentations.

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

Our Customer Success Managers are the face of to our clients. Your goal is to learn as much as possible about our customers needs and their business workflow. As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers technical needs, challenges, complex working environments and top-notch onboarding of new customers. As a part of the Strategic CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.

Responsibilities:
Serve as the primary point of contact between clients and the team
Build and maintain strong relationships with clients
Onboard new customers and conduct ongoing quarterly Business Reviews
Lead value-driven conversations with your customers
Serve as a technical authority for customer's queries on the Platform.
Analyze key account statistics and performance metrics to identify pain points.
Educate clients on how to best use platform, aka best practices
Proactively identify (growth) opportunities and optimization points for clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate the continuous value of solutions by keeping high retention rates
Lead online walk-throughs, webinars, consultations, and one-on-one demos for a full onboarding experience

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

We are looking for Customer Success Managers to join the team!
Our Customer Success Managers are the face of to our clients. Your goal is to learn as much as possible about our customers needs and their business workflow. As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers technical needs, challenges , complex working environments and top-notch onboarding of new customers. As a part of the Strategic CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.

Responsibilities:
Serve as the primary point of contact between clients and the team
Build and maintain strong relationships with clients
Onboard new customers and conduct ongoing quarterly Business Reviews
Lead value driven conversations with your customers
Serve as a technical authority for customers queries on the Platform.
Analyze key account statistics and performance metrics to identify pain points
Educate clients on how to best use platform aka best practices
Proactively identify (growth) opportunities and optimization points for clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate continuous value of solutions by keeping high retention rates
Lead online walk-throughs, webinars, consultations and one-on-one demos for a full onboarding experience