לוח משרות דרושים פיתוח עסקי עבודה היברידית

we are looking for a talented, experienced hands-on Growth Manager who thrives at the intersection of marketing, product, and data analysis to join the Customer Growth team.
As a Growth manager, you will play a pivotal role in developing and executing strategies to engage and retain our existing customer base, driving them to realize the most value of the products theyre using and generate demand for x-sell. You will collaborate closely with PMM, CS, Product, and Marketing teams to create experiences and interactions to enhance customer satisfaction, drive loyalty, and increase customer lifetime value.
Responsibilities:
Increase L&R and Subscription customers feature adoption rates and usage by developing, executing, and managing growth initiatives end-to-end.
Manage customer communication channels such as email marketing, in-app messaging, newsletters, and community mgmt to keep customers engaged and informed.
Own and lead customer marketing strategies and plan activities such as email marketing campaigns, content planning and creation, and in-app communication to generate x-sell demand from our existing customer base.
Create knowledge enrichment programs and collaterals such as guides, walkthroughs, videos, webinars, and more to help educate our customers.
Define, track, and optimize product data and KPIs to ensure constant improvement and alignment with the business goals.
Stay informed about industry trends, competitor activities, and customer preferences to identify opportunities for innovation and improvement. Determine industry benchmarks and conduct competitive research to influence decision-making and planning.
Collaborate with other teams in Marketing,Design, Product, Product Marketing, Sales, Customer Success, Engineering, and Data.

Required Business Development Representative
Description
What makes us unique?
This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Here, if youre willing to do more, your career can take off. We are a leading SaaS company for the field service industry, one of the most recession-proof and lucrative industries today.
We are located in the heart of Tel Aviv, just a short walk from Rothschild Boulevard. Youll find everything you need to focus or work collaboratively with your colleagues in our brand-new, beautifully designed open office space. When were not hard at work, you will find us in our awesome game room with a ping pong table, a comfy lounge, and video games for the ultimate afternoon break. We recognize you have a life outside the office, our workweek is flexible and hybrid, but you wont want to miss happy hour!
Who are you?
You are a highly intelligent and personable individual who excels in interpersonal communication and relationship-building.
You possess the acumen of a consultant, adept at identifying challenges and proposing effective solutions
Striving to leave your mark, you have an entrepreneurial approach and a systematic mindset that enables you to quickly adapt to change and build repetitive processes.
So, what will you be doing all day?
Work directly with our Revenue Operations on developing our Outbound Go-to-market Motion from scratch.
Generate new business pipeline by executing outbound prospecting activities such as researching target accounts, cold calling and personalizing email and social media messaging.
Engage prospects in the US as a consultant who can help them uncover their challenges, and propose effective solutions.
Take part in building an effective outbound machine by testing different types of prospects, call-tracks, messaging and processes.
Partner with our sales team to drive revenue by running effective discovery, qualifying prospects, and scheduling appointments for Account Executives.

We are looking for a passionate, data and results-driven Sales Development Representative Manager to help accelerate the new business pipeline across the Enterprise space and coach and manage a team of inbound and outbound SDRs (EU & USA).
This role reports to the VP of Marketing.
What youll do:
Identifying, prospecting, and penetrating US sales accounts to achieve pipeline and forecast goals
Updating lead and prospect activity in salesforce to ensure KPI attainment
Setting qualified introductory meetings for the sales team and nurturing top of funnel pipeline to facilitate sales opportunities
Use Phone LinkedIn, email, video, and other sales & marketing tools for prospecting, qualifying, and creating sales opportunities for SeaLights US sales teams
Work closely and coordinate with the sales and marketing teams to accelerate the sales cycle and extend reach into target accounts
Working US hours: 13:00 - 22:00 / 14:00 - 23:00, Sunday / Friday occasionally

The Director, Business Systems serves as a key partner to senior leaders across the business, defining requirements, leading systems selection, program management of implementations, ensuring change is adopted and creating an efficient and effective systems landscape.
In this role, you will be responsible for:
Working with the Chief of Staff and the leadership team to create and deliver a pragmatic business applications roadmap that supports key business objectives
Partnering with business leaders to conduct research and analysis to develop insights that define business problems
Surface technology options to solve business problems, including experimenting with emerging technologies
Develop compelling business cases for the adoption of new business applications, outlining their potential impact, benefits, and alignment with our business needs
Creating and implementing measures, controls and procedures that instill best practice across application deployment, ensuring solutions are delivered on time, on budget and to a high quality
Working effectively with Procurement and external vendors, ensuring the appropriate measures and controls are in place to drive optimum performance in the delivery of all applications
Developing, tracking and owning implementation of cross-functional programs, including: managing schedules and work plans, preparing and presenting status updates, tracking KPIs and progress, highlighting bottlenecks and delivering interventions

We are looking for a Customer Care Operations Analyst to join our new team in Jerusalem. This is an amazing opportunity to be a part of a new team, working on a few companys products. The team is reporting to Udi, the Director of Customer Care.
What will you be doing in this role?
Drives cross-functional idea and process planning within the organization as gaps are identified.
Aligns processes and communication following the ITIL standards to create a seamless experience for our customers and colleagues who support our customers.
Uses creative problem-solving and strategic thinking to understand the impacts of a change and how best to serve our customers.
Creates clean and simple process improvement plans and ensures the documentation is clear and readily available for consumption by using our documentation standards.
Manages segment-aligned relationships when it comes to the process.
Oversees the day-to-day operational processes within Customer Care, i.e., case management processes, quality management, and internal communication resources, and works with the business to outline best practices/improvement strategies.
Engages with the Senior Operations Managers on large-scope projects after identifying ideas/updates that need to be made and ensuring that action is taken, and a clear plan exists with the next steps.
Runs Customer Care specific programming, tasks, and plans, as needed.
Solicits varying types of customers and stakeholder feedback to understand the drivers of satisfaction/dissatisfaction and works with relevant groups within the Customer Care team on putting the mitigation plans & improvement initiatives in place.