לוח משרות דרושים שירות לקוחות ברמת גן, לחיפוש זה נמצאו 693 משרות

were looking for a VP Operations to join our Tel Aviv office and lead our business operations across multiple domains.

This role requires a hands-on leader who can manage and scale our internal operations while building structure, processes, and vendor relationships in a dynamic, global company.

What youll do:

Procurement & Vendor Management: Own end-to-end procurement processes, including vendor sourcing, commercial negotiations, contract management, purchasing workflows, renewals, and vendor onboarding. Drive cost optimization initiatives while ensuring operational efficiency, compliance, and scalability across global vendors and service providers.
Travel, Global Events & Offsites: Oversee global travel operations, including travel policies, corporate travel platforms, approvals, travel vendors, and employee travel experience. Lead planning and execution of company off-sites, global events, and operational logistics while ensuring cost efficiency and smooth execution.
Facilities & Global Office Operations: Oversee global office infrastructure and operational projects, including lease agreements, office expansions, relocations, workplace setup, vendor coordination, and office transitions across global locations. Partner closely with local office admins and stakeholders to ensure operational continuity and scalable workplace operations.
IT & Business Systems Operations: Oversee internal IT operations and corporate technology services, including employee onboarding and offboarding processes, hardware lifecycle management, SaaS tools administration, IT vendors, access management, security and compliance coordination, and management of internal and external IT support providers.
Cross-Functional Operations: Partner closely with Finance, HR, Legal, IT, and business teams to lead company-wide operational initiatives, improve workflows, drive automation opportunities, maintain confidentiality, and ensure scalable and efficient global operations.

Required Principal Customer Success Manager, Security, Cloud (English, Hebrew)
About the job
As a Customer Success Manager (CSM), you will complement the industry leading expertise, innovation and capabilities delivered through our Customer Solutions products and services to drive maximum business value aligned with customer business goals and objectives. You will lead and manage value attainment for customers through engagement management, focusing on the program design, management, and ongoing monitoring of delivery outcomes for customers. You will work closely with a portfolio of customers to drive adoption and engagement while identifying opportunities to further realize value within the Security domain and the wider Cloud portfolio of solutions.
Responsibilities
Serve as the customers trusted advisor, providing subject matter expertise to drive product adoption aligned with customers and operational objectives.
Act as the day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and serve as the lead in a critical issue management role when necessary.
Develop outcomes-focused project plans and lead all phases of the post-sales customer journey from onboarding, adoption, to renewal, and maintain and update existing customer success metrics and databases.
Orchestrate relationships across internal cross-functional business partners (e.g., Sales, Engineering, and Renewals) to deliver customer outcomes, mitigate risk, and position cross-promotion opportunities for expansion.
Build operational and executive business reviews to executives, and also partner with customers and vendors to develop success plans to achieve their business objectives.