דרושים ריקרוטיקס בע"מ

Work closely with internal departments as an analytical focal point.
Analyze large-scale data sets and sources to optimize and improve business KPIs.
Provide actionable recommendations and conclusions from collected data to support business decisions.
Develop and maintain dashboards, reports, and data visualizations to monitor key performance metrics according to the needs of the departments.
Manage multiple projects at a time in a fast-paced, frequently changing environment.

We are recruiting a Customer Success Manager (CSM) -
We are looking for a talented Customer Success Manager to join our team and help grow the company, liaise with customers and the company's professional teams to ensure maximum success - there is a business opportunity for candidates who succeed in their role.
Key areas of responsibility:
Customer retention: maintaining contact with customers and maintaining a high level of satisfaction.
Accompanying new customers: ensuring successful implementation of products with customers and new transactions.
Identifying Upsell/Cross-Sell opportunities: understanding needs and offering customized solutions, monitoring existing offers.
Proactive support: identifying problems in advance and providing creative solutions.
Measuring success: monitoring success and satisfaction indicators for continuous improvement.