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Our Account Operations Team is seeking for an Operations Team Leader to take on the role of managing our account connections team on a long-term basis.
In this position, the manager will oversee a group of support operators, offering guidance, education, and constructive criticism to ensure the team is achieving its goals and progressing both individually and as a group. The Operations Team's primary responsibilities include establishing initial account connections and sustaining access to all connected accounts on a daily basis. In addition to collaborating closely with the Product and Development Team and our Global Team in the US.
RESPONSIBILITIES
The daily responsibilities entail:
Developing and designing an adaptable and dynamic operational process that can swiftly respond to any changes within the operations.
The role necessitates being accessible at all times, with a requirement for around-the-clock availability and responsiveness.
Efficiently managing matters and being the go-to person for complex technical issues around the clock and reporting back to the relevant management.
Conducting analysis to identify trends, pain points, and opportunities within the operation and initiating appropriate interventions.
Identifying knowledge and operational process gaps through analysis and implementing improvement and action plans.
Collaborating with the product team to create tools that enhance efficiency by automating repetitive and inefficient processes.
Supporting team members in resolving complex issues/questions that arise from the Customer Success Team.
Analyzing data to gather information for management on efficiency, highlights, and lowlights.
WHAT WE OFFER
Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Professional Development: Sponsored learning & development program
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs).

We are seeking a highly skilled and motivated Operations Manager to join our team.
The primary focus of this role will be on managing and optimizing our processes to ensure maximum customer retention and satisfaction. The Operations Manager will play a critical role in driving efficiency, accuracy, and effectiveness in the renewals process while collaborating closely with cross-functional teams.
What you'll do:
Lead and manage the day-to-day operations of the renewal process, ensuring timely and efficient renewals
Develop and implement strategies to improve success rates, including proactive outreach, customer segmentation, and targeted communication campaigns
Analyze customer data to identify trends, predict churn risk, and develop strategies to retain at-risk customers
Develop and maintain clear playbooks and processes to ensure consistency and efficiency
Track and report key metrics
Identify opportunities to automate tasks and streamline processes.

Our company is seeking an International Business Development Manager to join our team in Haifa.
The Business Development Manager will report to the VP of Sales & Marketing.
RESPONSIBILITIES:
Responsible for defining the sales strategy of the Company s products and its implementation in the territory chosen.
Define the price policy in accordance with the strategy set with VP for sales & marketing.
Responsible for managing the sales activity of agents and distributors in the territory granted to him.
Responsible for locating and developing new markets/customers and setting product development goals /and applications.
Annual contracts and visits to customers and coordination.
Participation in exhibitions around the world.
Frequent travel for customer meetings and market development.
Building an annual budget for his/her territory.
Competition analysis.

As we continue to expand globally, we are seeking a dynamic and experienced Director of Global Sales Development (SDR) to drive sales achievements to new heights. If you're skilled at driving growth and leading high-performing global sales development teams to great results, come join us and be the leading force of our SDR on a worldwide scale.
This role is reporting to the EVP Global Revenue.
Position Overview:
The Director of Global Sales Development will be responsible for leading our SDR teams across various regions worldwide. This role will play a pivotal part in driving revenue growth by implementing pipeline generation initiatives, optimizing processes, and nurturing a high-performing and winning sales development culture. The ideal candidate will possess a strong background in sales leadership, a deep understanding of Sales Development practices and excellence, understanding of SaaS business, and a proven track record of success in building and scaling sales development teams in a global environment.
What you'll do:
Leadership and Team Management:
Lead, mentor, and motivate a geographically dispersed team of sales development representatives (SDRs) to achieve and exceed pipeline targets.
Provide ongoing coaching, training, and development opportunities to enhance the team's skills and performance.
Foster a collaborative and results-driven culture within the SDR teams.
Strategy and Planning:
Develop and execute a comprehensive global sales development strategy aligned with company objectives and revenue targets.
Collaborate with cross-functional teams, including marketing, product, partners and sales, to optimize lead generation and qualification processes and maximize pipeline efficiency.
Identify new market opportunities and implement innovative approaches to drive revenue growth and market expansion.
Process Optimization and Enablement:
Create required training programs and certification to ensure constant education and improvements within the teams
Create feedback mechanisms between the sales development teams including knowledge sharing and lessons learned to improve performance.Analyze sales and sales development data and metrics to identify areas for improvement and implement data-driven strategies to optimize performance.
Refine processes through a data-driven lens, harnessing cutting-edge technologies and analytics to ensure precision, efficiency, and consistently impactful sales outcomes.
Performance Management:
Define key performance indicators (KPIs) and metrics to measure the effectiveness of the sales development team.
Monitor team performance, pipeline metrics, and conversion rates to identify trends and areas for improvement.
Provide regular reporting and insights to senior management on sales development performance, trends, and forecasts.
Collaboration and Communication:
Foster strong cross-functional relationships with sales, marketing, customer success, and other departments to ensure alignment and collaboration.

Required ACCOUNT EXECUTIVE- SPANISH SPEAKER
Herzliya
Do you get a high from closing a deal? Are you keen to work in one of the most dynamic industries, backed by an innovative team and product?
Were looking for a Sales Extraordinaire with mobile SaaS and high-tech experience who thrives in a quick sales cycle environment and will play a role in achieving our ambitious customer acquisition and revenue growth objectives in the Spanish and EMEA markets.
What youll do:
Identify, qualify, negotiate and close new business opportunities
Demonstrate the product to potential customers using a consultative selling approach and demonstrating value
Collaborate with sales leadership to create and refine the lead qualification process
Work with Marketing to ensure consistent lead generation
Provide product and competitive feedback internally
Support building the brand globally.