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We're looking for a Platform Team Lead to lead a team of developers and quality engineers in designing, developing and maintaining ActiveOS ( Our moderation application),
You will work closely with cross-functional teams, ensuring we deliver the best user experience , scalability, robustness and efficiency infrastructure, while mentoring your team and taking our mission to the next level.
About you:
You must be a leader at heart and foster an innovative and collaborative environment. Be a great communicator and have excellent prioritization skills. You should also have a proactive, production-oriented mindset, and strive to inspire your team members to grow to the next level.
What Youll Do:
Lead, mentor and inspire a cross-functional agile team, including hiring, training, and mentoring
Own full lifecycle of features, including design, implementation, testing, and deployment, while ensuring quality, security and reliability.
Collaborate with the rest of the engineering teams to design and launch new features
Ensure the quality, security and reliability of multiple services and applications.
Provide technical guidance and mentorship to peers and perform code-reviews
Collaborate with Product Managers, Architects, and Sales teams to deliver a winning moderation experience for the T&S domain.

inventing a new way of managing IT end-to-end for IT professionals and teams worldwide.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

This is a full-time and onsite (hybrid-remote) role at our Tel Aviv office.
seeks an experienced Growth Product Marketing Manager with a proven track record of driving upsell and revenue among PLG clients in the fast-paced SaaS industry. If you are a hands-on professional passionate about marketing, sales, and data analysis, you may be the perfect fit for our Product Marketing team. In this role, you will be instrumental in developing and implementing strategies to engage our customer base, plan and execute product-led growth strategies, and enhance the self-serve experience. Your focus will be on driving PLG customers to maximize the value of our platform and explore cross-sell opportunities.

Key Responsibilities:
Develop and execute a growth marketing strategy, including email campaigns, content creation, and in-app communication to drive cross-sell and upsell opportunities among our PLG clients.
Build a well-optimized pipeline to enhance the lifetime value of customers and perform pipeline audits.
Collaborate closely with the Account Executive team on defining, tracking, and optimizing the marketing campaigns to ensure continuous improvement and alignment with business revenue goals.
Create educational materials such as webinars to enrich our customers' knowledge.
Track the right metrics to identify areas of opportunity. Consider new, creative approaches that impact core metrics.
Dive into qualitative and quantitative data to identify user actions and engagement rates to optimize revenue generation.
Collaborate with cross-functional teams, including Marketing, Design, Product, Sales, BI, and Customer Success.

inventing a new way of managing IT end-to-end for IT professionals and teams worldwide.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

looking for a motivated Full Stack team lead to join us!
In this position,, some primary responsibilities include designing, implementing, and maintaining database infrastructures, using database technologies (SQL, No-SQL, Elastic), monitoring production performance and stability, and producing scalable solutions to existing and new technologies.

This is a full-time and onsite (hybrid-remote) role at our Tel Aviv office.
We are looking for a dynamic and experienced full-stack team lead!
As the Team Leader, you will play a pivotal role in overseeing and coordinating the critical domain responsibilities essential to our organization's smooth operation. Your team will manage and optimize key processes and activities that directly impact our platform's success.

Responsibilities:
As a Full Stack Team Lead, your responsibilities will include managing and mentoring a team of full stack developers, leading a software development squad, planning and executing new and existing projects, reviewing designs, and finding ways to empower engineering teams to build better products.
As we work directly on our cutting-edge products, hands-on coding as part of the team is a crucial part of the role.

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

Our Customer Success Managers are the face of to our clients. Your goal is to learn as much as possible about our customers needs and their business workflow. As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers technical needs, challenges, complex working environments and top-notch onboarding of new customers. As a part of the Strategic CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.

Responsibilities:
Serve as the primary point of contact between clients and the team
Build and maintain strong relationships with clients
Onboard new customers and conduct ongoing quarterly Business Reviews
Lead value-driven conversations with your customers
Serve as a technical authority for customer's queries on the Platform.
Analyze key account statistics and performance metrics to identify pain points.
Educate clients on how to best use platform, aka best practices
Proactively identify (growth) opportunities and optimization points for clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate the continuous value of solutions by keeping high retention rates
Lead online walk-throughs, webinars, consultations, and one-on-one demos for a full onboarding experience

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

We are looking for Customer Success Managers to join the team!
Our Customer Success Managers are the face of to our clients. Your goal is to learn as much as possible about our customers needs and their business workflow. As a Customer Success Manager (CSM) for our Strategic team, you will be expected to deliver value and ROI to largest clients. These long-lasting relationships are built via exceptional customer service, understanding customers technical needs, challenges , complex working environments and top-notch onboarding of new customers. As a part of the Strategic CSM team, you will be responsible for the success of the account, managing the partnership, monitoring, analyzing and optimizing the data and working towards quarterly targets and KPIs.

Responsibilities:
Serve as the primary point of contact between clients and the team
Build and maintain strong relationships with clients
Onboard new customers and conduct ongoing quarterly Business Reviews
Lead value driven conversations with your customers
Serve as a technical authority for customers queries on the Platform.
Analyze key account statistics and performance metrics to identify pain points
Educate clients on how to best use platform aka best practices
Proactively identify (growth) opportunities and optimization points for clients
Organically grow your portfolio of clients by delivering additional solutions and tools based on business needs
Demonstrate continuous value of solutions by keeping high retention rates
Lead online walk-throughs, webinars, consultations and one-on-one demos for a full onboarding experience

inventing a new way of managing IT end-to-end for IT professionals and IT teams around the world.

By creating an AI-powered IT platform, all-in-one Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps more than 23,000 IT pros achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes faster. Located in the heart of Tel-Aviv, our team of passionate, like-minded individuals is driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive.

As a Customer Care Operations specialist , you'll play a pivotal role within our CS & Support operational team. You'll work closely with customer success managers and support technicians, taking on cross-functional tasks and spearheading complex projects related to our business applications and workflows. This role presents an exciting opportunity for individuals who are passionate about problem-solving, enjoy collaborative work, and approach challenges with a positive, can-do attitude, seeking hands-on experience in a dynamic and fast-paced tech environment.

Responsibilities
Develop, optimize, and manage processes, projects, and tools within the department, ensuring efficient workflows and procedures while monitoring and tracking relevant data.
Facilitate collaborative sessions with Customer Success Managers (CSMs) and support members to gather business requirements, identify bottlenecks, and implement concrete processes to address them, while capturing key action items for resolution.
Act as a liaison among cross-functional teams to ensure seamless communication and information flow.
Analyze data in collaboration with Business Intelligence (BI) analysts to enhance reports, identify trends, and uncover opportunities, providing research-driven recommendations to support decision-making processes.
Drive adoption of new features on Business Application solutions throughout the department and conduct user training sessions on best practices.
Handle day-to-day operational tasks related to customer interactions.