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We are looking for a Head of CRM.
DESCRIPTION:
Leading the establishment and the delivery of CRM strategy and underlying processes needed to see it through;
Play a key role in our overall digital marketing planning and delivery for acquisition and retention;
Driving a culture of continuous improvement within the CRM team;
Ensuring that automation enables efficiencies, creating a data-rich and productive CRM process;
Being an engaging and inspirational leader to the CRM team and wider group;
Driving engagement and revenue across channels such as email, push notifications, SMS, and messenger platforms;
Leading the development and maintenance of the CRM calendar to ensure it remains updated with the latest information;
Monitoring performance activity and reporting back to the wider team;
Planning and managing multi-channel marketing campaigns;
Conducting regular market research to keep up to date on trends and competition;
Leading preparation of creative briefs based upon campaign objectives, including initial preparation, copywriting, execution and analysis and developing your creative team members to be able to maintain this on an ongoing basis;
Developing the CRM roadmap, segmentation, content planning, and strategy.

We are looking for a project manager to lead varied cross-organizational projects, support, guide, reflect via tools, raise flags, help mitigate problems, and ensure we deliver what and when we plan to deliver.
Key Responsibilities:
Project management of strategic cross-org projects:
Work with different executives to initiate a project, define scope timeline and KPIs
Create and manage integrated project plan and identify project critical path
Monitor and review project progress and timelines and ensure all stakeholders adhere to the committed plan
Perform project risk management - identify potential risks, ensure risks are understood, suggest mitigations, and ensure successful execution of mitigations
Facilitate decision-making and take decisions when needed to be aligned with the executive sponsor
Manage the project integrations between departments/project phases to ensure effective collaboration and seamless delivery
Identify and resolve issues to ensure project success
Constantly and communicate plan and status with all relevant stakeholders
Accountable for an ongoing update of progress on project management tools and ensuring others updates in the system are well-documented
Develop business and operational processes, and support the implementation of these processes in relevant applications when necessary. This includes the development of efficient processes within groups and in between groups, with continuous process improvements.
These processes should be repeatable, agile, and audit-ready at any time.

We are looking for an experienced Project Manager to lead one of the most strategic initiatives within the Seller Management team and own the teams business operations.
As an Analytics Project Manager, you will ensure that we have the right quantity and quality of sellers - across a broad range of skills, experience levels, and price points - to meet our buyers diverse needs.
The ideal candidate has a professional background as a Data Analyst - with proven experience in complex data analysis - who is looking to transfer their analytical skills to a strategic business role.
What am I going to do?
To succeed, you will need to lead and deliver three main initiatives:
In the short term, you will develop and lead the creation of supply management capabilities, to enable the identification of supply gaps. You will extract data to determine supply levels on each shelf, map all the parameters that affect supply levels, determine optimal supply thresholds and buckets, and define supply gaps relative to the required demand, across categories, prices, languages, and professional levels.
In the medium term, you will scale tools to mitigate those supply gaps. You will work with cross-functional teams - such as Product, Data, Professional Evaluators and Verticals - to analyze the current supply state; formalize business cases; and identify, design and build the necessary features and tools.
In the long term, once youve successfully created and implemented the supply management capabilities and tools, you will own our supply management operations, and be responsible for its business metrics, such as the quantity and quality of sellers, and level of e-commerce experiences.
Ultimately, you will lead end-to-end project ideation, planning, and execution, guided by heavy data-driven decision-making, and upon successful implementation, serve as the Supply business owner. Accordingly, this role demands proven experience in complex data analysis, structured problem-solving skills and project management.