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We are looking for a IT Support Specialist.
You will deliver tier 1 tech support, prioritizing ticketing and swiftly resolving issues. Your responsibilities extend to IT inventory management and evaluating tools, with a focus on Google Workspace and the Microsoft platform. Embracing a rosh gadol mindset, youll proactively seek innovative solutions. Amidst the fast-paced tech landscape, your role demands continuous learning and adaptability.
Key Roles and Responsibilities
Prioritize ticket resolution as the primary focus, ensuring prompt and effective IT support for employees.
Innovate solutions and streamline workflows
Keep up-to-date with emerging technologies and integrate new features to enhance system functionality.
Adapt to the fast-paced environment by demonstrating self-leadership and flexibility in handling changes.
Utilize strong oral communication skills to lead the team through the dynamic IT landscape.
Provide IT assistance on demand, conduct end-user training sessions, monitor system performance metrics, and manage inventory to maintain operational efficiency.

As a Game Operations Manager, you will have to operate our Backend Admin System and take part in related technical aspects of making ideas into reality while working closely with our Monetization, Art, Product & R&D departments to ensure the smooth running of all-new features, promotions, marketing events, live A/B tests, VIP special treatment and much more.

Responsibilities:
Operating monetization & product activities across multiple games through the company Back-End Admin system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
QA of the promotions/configurations/features.
Responsible for ensuring the smooth running of the Live Operations Calendar and AB Tests in the production environment throughout different time zones, games & platforms.
Work alongside with QA team to make sure new features are developed & released according to the planned vision & requirements.
Daily monitoring of ongoing operations.
Work closely with Monetization, Product, VIP, Art, R&D departments to make ideas into reality.

Who We Are Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global FinTech's. Our comprehensive suite of innovative products powers financial solutions with a strong focus on regulatory compliance for our partners and their millions of consumers around the world. We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 4 consecutive years. The reason for this success is simple — our nimble, adaptive, and collaborative culture. Together we are at the forefront of technology and innovation in financial services, and we invite collaborative and motivated high performers to join our rapidly expanding team.
About Our Team Cross River’s team is made up of problem solvers hungry to build and perfect new products and systems. We work with team members in most US time zones. Although we are in separate places, we still make space to know one another and have fun! We collaborate, help and mentor each other, and check in on our progress and blocks frequently. What We’re Looking for This role plays a critical role for Cross River and will report to Head of Enterprise Systems - located in the US, will be working US hours . Should be able to perform the Microsoft Dynamics 365 CRM Architect & Admin role. The Microsoft Dynamics 365 CRM Architect / Admin is an expert of Microsoft suite of products including Dynamics 365, PowerAutomate, Teams, SharePoint and Outlook and should be able to bring the best practices with respect to the products integration and configuration to achieve better customer and user experience. Roles and Responsibilities Architect the overall Microsoft technical stack at Cross River across Dynamics 365, Power Automate, Power Apps, SharePoint, Teams, and Outlook to ensure we can maximize the benefits from the Microsoft stack while offering ensuring scalability, flexibility, and agility towards our Partner Onboarding and Experience processes. Responsible for the architecture, administration, planning, development, implementation, and maintenance of the Microsoft Platform including Dynamics 365 CRM, Power Automate, Power Apps, SharePoint, and MS Teams. Administer all configuration and development changes within Dynamics 365, Power Automate, Power Apps, SharePoint, and MS Teams to support business process and operational requirements at Cross River. Work with the Relationship Management, Business Development, Product, BSA/AML, and IT teams for architecting and delivery of requirements and enhancements in our Dynamics 365, Power Automate, Power Apps, MS Teams, and SharePoint technologies. Monitor product roadmaps and assess updates, communicating benefits and implementation timelines to stakeholders. Collaborate with developers, integrators, and business partners on system enhancements/upgrades and ensure architecture implications are fully understood and planned for. Work collaboratively with team members to troubleshoot and resolve Operations/ERP issues. Participate in CRM deployment activities and document the deployment plan/check list - Review and analyze the current state of Microsoft D365 Business Central and develop strategies for further improvement. Update and coordinate system configuration changes to enable new processes. Manage system updates: collaborate in planning, coordinate system downtime and backup. Microsoft D365 Business Central - Create & maintain best practices communication for all areas of Dynamics 365, MS Teams, SharePoint, Power Automate, and Power Apps and document these as appropriate. Provide technical support to end users, diagnosing and resolving problems - Document

We are lookong for a data Analyst to join our data team. We're looking t for a creative, smart, team member
Responsibilities:
Create, implement, and maintain customized dashboards and other business intelligence ( BI ) platforms for our valued customers.
data -Driven Insights - Apply advanced analysis
Lead the charge in data collection procedures and streamlining the post-processing of structured and unstructured data.
Work closely with data science, product, engineering, and UX / UI teams to deliver user-friendly, informative analytical interfaces.

Join us as an IT Scrum Master, leading our Manufacturing team through Agile software development and different tech solutions MES, SCADA, IIOT, etc.
Responsibilities:
Your role includes implementing Scrum methodologies, collaborating with the Product Owner for timely feature delivery, and proactively managing cross-scrum team interactions. In addition, as part of the responsibilities, you will have to perform systems analysis, vendor and employee data analysis, and technology project management.

We are looking for a highly motivated and experienced Business Intelligence Analyst & Developer to join our BI team, work with internal customers to understand and articulate business processes, map them to business intelligence requirements, and implement them into indicators, reports, and dashboards.
As a member of the BI Development and Analysis team, you will design, build, and maintain reports and dashboards to monitor company, product, and business performance and KPI's.
The BI developers work with other team members from across the world to develop BI solutions and provide support to the BI systems and ongoing advanced analysis needs.
This includes understanding the data and where to get it, extracting the data, processing it, optimizations, and turning data into insights and graphical representation in the BI platform (Tableau).
If you embrace data analytics and have the passion to transfer data into information, information into insight, and insight into smarter business decisions, your place is with us!
Role main Responsibilities:
Leading BI Projects starting from requirement analysis, design, and creating ETL processes, Tableau data sources, dashboards, and reports.
Performing in-depth analysis of our Indigo press performance
Lead iMPACT changes and deployment of new requests and fixes.
Build and define new press performance KPIs.
Develop and maintain BI platforms (Tableau)

We are seeks a lifecycle marketing expert to enhance email campaigns in HubSpot, identify new communication opportunities, and devise corresponding strategies.The Senior Manager is accountable for our brand roadmap and strategy regarding customer marketing and lifetime value.
The mission is to manage, deploy, and assess all email marketing campaigns across the marketing funnel, collaborating cross-functionally to boost conversions and establish us as a property management thought leader.
The aim is to optimize current email campaigns, introduce new tactics, and meet or surpass lifecycle marketing KPIs.
As CRM & Lifecycle Marketing Lead, you will:
Manage, test, and assess email campaigns across the marketing funnel on HubSpot.
Lead lifecycle strategy development and execution across various channels.
Be responsible for strategy, team management, and data-driven campaign optimizations.
Monitor reports to ensure campaigns meet budget and revenue targets.
Optimize email, direct mail, SMS, and touchpoint strategies based on performance data.
Oversee marketing programs including automation and triggered-based initiatives.
Create campaign briefs for email campaigns.
Collaborate cross-functionally for campaign execution.
Establish analytics and reporting to inform leadership and enhance CRM strategy.
Lead testing strategies for continuous improvement.
Develop segmentation and targeting strategies for personalization.
Cultivate cross-functional relationships for full-funnel campaigns.
Develop short- and long-term lifecycle marketing strategies.
Recommend organizational changes and stay updated on CRM trends and regulations

we are looking for a Senior Salesforce Business Application Analyst to join our Global Information Systems team in Israel.

In this role, you will be providing solutions on the Salesforce platform and other related platforms for the business in Sales, Service, Marketing and other business domains.

Whats the job?

Lead and manage wide CRM - Salesforce projects end to end
Define, Manage, and develop a detailed Salesforce project plan to support business growth. From gathering requirements from stakeholders, designing a solution, using our developers for implementation and testing, and maintaining it.
Own business processes - work closely with business partners to understand evolving business processes and translate into SF requirements.
Document, design and test system implementations and launch support of solutions using Salesforce best practices.
Be detail-oriented and methodical in solving problems and managing multiple projects and tasks.
Provide support for any issues and bugs that are reported on the Salesforce platform
Identifying areas for improvement and making recommendations for new strategic CRM opportunities
Strong verbal/written and communication skills.
Partner Management
Work independently

Our company is an insurance technology company solving the toughest challenges faced by insurance distribution businesses.
Our innovative, data -driven insurance software platform allows our customers to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell.
Our company delivers a 360-degree business view, and a powerful competitive advantage.
We are looking for a salesforce Delivery manager who is passionate about building products that customers love!
What's the job:
As a salesforce Delivery manager you will be responsible for:
* Managing and leading the implementation and development teams.
* Take active part in customer management and all delivery process.
What you'll do:
* Conduct capacity plans and utilize teams productivity and efficiency.
* Provide guidance, mentorship, and coaching to team members, fostering their professional development.
* Analyze and suggest salesforce solution approach to business requirements.
* Identify the development needs of the delivery team members and provide appropriate training and resources to enhance their skills and knowledge.
* Encourage continuous learning and stay updated on salesforce platform updates, new features, and best practices.
* Take ownership of the products and deliverables produced by the salesforce delivery team.
* Collaborate with stakeholders, business analysts, and project managers to define project requirements and ensure successful delivery.
* Maintain a high level of technical knowledge in salesforce and related technologies.
* Participate in project steering committees and ceremonies to represent the teams and region.
* Encourage continuous learning and stay updated on salesforce platform updates, new features, best practices and company products and roadmap.
* Take ownership of the products and deliverables produced by the salesforce delivery team for both company product implementation and local build.