לוח משרות דרושים מנהל תיקי לקוחות לדוברי אנגלית

We are looking for a Business Development.
We are not your average social media firm. We're a dynamic team of experts passionate about helping businesses authentically connect with their audience. Through a blend of insightful research and cutting-edge technology, we empower our clients to make a lasting impact in the digital sphere. If you're ready to be part of something innovative and impactful, join us in beautiful North Tel Aviv, Israel.
Requirements:
Responsibilities:
Identify and seize new business opportunities with finesse
Cultivate and nurture client relationships, deeply understanding their needs
Collaborate closely with sales and marketing teams to execute effective strategies
Conduct thorough market research and craft compelling sales collateral
Expertly negotiate contracts and meticulously track sales performance metrics.

Artlist is where the creative arts meet technology. If theres one thing we all have in common, its a love of music and film, which is why we build innovative products to help content creators make amazing videos. We do this by giving them the best music, footage, sound effects, and editing software around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard. Artlist now is the go-to platform for over 16M content creators across more than 160 countries. Our users range from beginner social creators to megabrands like Apple, Google, Nike, Coca-Cola, and Netflix. Our products:
* Artlist: a platform for the highest-quality, royalty-free music, SFX, footage, and video templates
* Motion Array: a leading video template platform that also offers software plugins, and over 1 million royalty-free songs, videos, sound effects, photos, and graphics
* FXhome: a cutting-edge Developer of video, VFX, and image editing software Were growing fast and looking for inspirational Account Managers to join our new Enterprise Account Management team. Were searching for candidates who embrace challenges, are eager to learn, and are passionate about succeeding. The Artlist Account Management team was recently launched, and so in addition to a positive attitude, were looking for great people who are hands-on, and keen to make an impact - both when working with clients, and our leadership team, to help to build best-in-class practices. The role requires team players who create long-term, trusting relationships which both deliver value and happy clients, who will be delighted to retain and grow their business with Artlist. Wake up for this:
* Managing a portfolio of assigned accounts
* Proactively leading all client renewal and upsell activities
* Develop trusted advisor relationships with key accounts, customer stakeholders
* Showcase Artlist's value proposition aligned to the clients creative business needs
* Keep regular customer engagement and touchpoints to gain feedback and check-in
* Accountable for performance forecasts for renewals and upsells
* Maintain an accurate CRM and individual pipelines
* Collaborate with sales teams to ensure smooth handovers and a great client experience
* Handle technical or commercial challenges and escalation processes
* Work with Artlist Content teams to deliver added value to clients wherever possible

We are on the lookout for a Technical Account Manager with experience interacting with customers, knowledge of technology, and can empathize with the trials and tribulations of being a developer.
As the account manager, you are the bridge between the technology team and the user, walking the tightrope between customer satisfaction and developer ability.
The role requires someone who can walk gingerly between development, product, marketing, and leadership from some of our largest clients.
Youll serve as the product expert, guiding clients user experience and, ultimately, client satisfaction through their implementation of Dynamic Yield products.
Our Technical Account Manager must have a strong penchant for technical aptitude along with personality strengths in self-starting and being a proactive instigator.
A proven track record of creating and maintaining deep, lasting relationships with customers is a must as youll be dealing with understanding technical and complex issues while creating excitement and loyalty with Dynamic Yields customers.
The Task-at-Hand:
Become an expert in Dynamic Yield products - with a heavy focus on the technical aspect of the product
Interface with customers in final stages of contracting with sales to gather, collect, and document technical, product, and contract requirements regarding the customers purchase(s) of Dynamic Yield products
Provide world-class support by taking ownership for customer issues from initial contact to resolution including troubleshooting the issue, determining root cause and ensuring that the customer understands the resolution
Partner with the Engineering and Development teams to resolve customer issues
Write documentation, knowledge-based articles, and tutorials to improve the customer experience of Dynamic Yield features
Participate in the QA process of current and new products/services and work frequently with product and engineering teams to address opportunities and product enhancements
Contribute to the development of our implementation and support policies and procedures.

Required Head Of Clients
We are publishing innovators delivering data-driven technological solutions that transform publishers into scalable, thriving businesses. Constantly growing, we're always seeking people who share our company culture and are looking to make an impact. We offer plenty of room for learning and career growth, all while working with some of the finest people and companies in the industry.
The opportunity:
As the Head of Clients, you will shape the future of our client-facing operation. This role offers the chance to lead a team of dedicated Customer Success Managers and directly influence the companys entire partner portfolio. You will be at the forefront of strategic initiatives, driving client satisfaction and fostering strong relationships that enhance our market presence and growth.
Whats the day-to-day like?
Serve as the primary relationship holder for our partners, ensuring high levels of customer satisfaction.
Collaborate with the leadership team to define the strategic direction for client-facing solutions and ensure alignment with the companys overall business goals.
Build, lead, mentor, and support a team of Client Success Managers (CSMs) to ensure they are delivering exceptional service and meeting their individual and team targets.
Implement strategies to increase efficiency and effectiveness within your team, driving process improvements and innovation.
Monitor team performance against service level agreements (SLAs) and key performance indicators (KPIs).
Act as a point of escalation for resolving any significant client issues or complaints, ensuring swift resolution and maintaining trust.
Develop policies and procedures that address client concerns and enhance their overall experience.
Gather client feedback to better understand their needs and expectations. Analyze client insights to inform business decisions and contribute to the product development process with relevant client feedback.
Provide regular reports to the leadership team on client engagement, team performance, and the status of client-facing initiatives.
Ensure clear and effective internal communication within the team and across other departments to facilitate the smooth delivery of client solutions.
Leverage market insights to advise on potential opportunities or threats and recommend proactive measures.
Personally manage key accounts, ensuring the highest level of service and satisfaction.
Collaborate with Sales to develop accounts strategies and action plans to expand existing partnerships.
The role might include business travel (Up to 2-3 trips per year).

We are hiring an Account Executive to join our professional Sales team.
As an Account Executive, you will play a key role in acquiring new customers, interacting with other sales organizations, and leading sales processes from A-Z. You will have a unique opportunity to help customers improve their sales process with a best-of-breed sales-tech solution.
Your day-to-day will be mostly customer-facing, including calls and meetings with different stakeholders from diverse industries, working closely with the CRO and VP of Sales, while collaborating with all internal departments of our company in order to stay the top-notch product.
Your main responsabilities:
Manage prospects from lead to close
Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects (including performing a demo)
Cultivate long-term relationships with customers
Maintain weekly sales forecast and achieve quota quarterly

We are looking for a Account Manager Americas.
You will be the clients single point of contact for any issues that arise post the sales process. In this role you will maintain a strong relationship with the clients, keep them engaged and ensure a world class customer experience while meeting your revenue quota. You will take full ownership of the client experience and address any pain points they may have by driving solutions.
Key Roles and Responsibilities:
Serve as the main point of contact for renewals clients
Build and strengthen client relationships to achieve long-term partnerships
Communicate with clients to understand their pain points and drive solutions
Collaborate both with internal departments as well as external associates and partners to ensure a seamless client experience
Acting as the clients champion within the company to advocate for their needs with a focus on their customer experience
Proactively identifying account risks and opportunities and working collaboratively on action plans to address them
Look for opportunities where can deliver more value to the client and expand their portfolio
Collecting and analyzing data to understand customer behavior and leveraging the data to drive customer outcomes

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos. We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard. Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more. Our products:
* Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, and more.
* Motion Array: the ultimate destination for creators, including high-quality video templates by the world’s top motion designers, presets, plugins, music, SFX, stock footage, graphics for design, motion graphics, and stock photos. Core Skills/Responsibilities: Who are you? Client Acquisition : Identify and prospect potential clients, understand their content creation needs, and demonstrate how Artlist can solve their various pain points Pipeline & Relationship Management: Develop and nurture strong, long-term relationships with clients across all industries, ensuring high levels of customer satisfaction and loyalty Sales Meetings: Conduct engaging and informative presentations to showcase the benefits of Artlist, addressing client pain points and providing tailored solutions with a consultative approach Negotiation and Closing : Effectively negotiate terms and close deals to meet and exceed sales targets with the support of global team members Collaboration : Work closely with the marketing, sales enablement, product, and legal teams to align efforts and ensure a seamless customer experience in a fast-paced startup environment Adaptability & Ownership: Stay adaptable and agile. Stay informed about industry trends, competitor activities, and market demands to contribute to the development of sales strategies Results Driven/Quota Achievement: Meet or exceed sales targets and quotas. This involves closing deals, negotiating contracts, and ensuring that revenue goals are achieved

As a Community Associate, youll work closely with new and existing customers, solving problems for them and making sure they have everything they need.
Were looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:
A good communicator, with the ability to build strong professional relationships and empathise with peoples needs
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic and able to adapt to fast-changing situations
Confident using MS Office and other basic IT packages

We are looking for Account Executive who are passionate about sales, success, and disrupting the Real Estate industry.
As an Account Executive , you will identify and close new opportunities directly with targeted key strategic accounts and new strategic prospects.
You'll manage the entire lifecycle of the deal across our entire product line and present the value of our solutions to small-medium businesses, entrepreneurs, and C-level executives.
First 3-4 months will be spent doing outbound and SDR work .

We are looking for a Sales & Business Development Representative to join our fast-growing Sales team.
What you'll learn in the first 30 days:
Fintech startup ecosystem
Banking ecosystem
How to work in a hyper-growth startup environment
Knowledge from sales and marketing experts
Pitching, calling & writing skills
LinkedIn skills
Responsibilities:
Working hands-on with the startup ecosystem.
Working closely with the sales and marketing teams
Main focus - lead generation, lead qualification, market intelligence research, and sales execution.
Create new business opportunities (globally)
Build your professional network
Carry a monthly target of new business
Be the first phase of the solution selling process
Travel to industry events

We are on the lookout for a results-oriented Partnerships Manager to join our Revenue department.
The ideal person for this role is a KPI-driven professional with exceptional customer-facing skills, exceptional relationship management skills, and a strategic mindset.
Will play a critical role in managing our existing partners , fostering strong relationships, and identifying opportunities to grow the collaborations and the generated business.
You will also be responsible for optimizing the efficiency of existing advertising activity, maximizing revenue potential, and developing and executing media plans and associated budgets.
What youll be doing:
Build, manage, and nurture relationships with our existing international brands, serving as the main point of contact and building strong, long-lasting partnerships
Identify opportunities to expand and grow our business with current partners, showcasing the advantages of native, choice-based advertising platform.
Conduct regular business reviews with partners, analyzing performance metrics, identifying areas for improvement, and implementing upsell strategies to grow and optimize the partnerships effectiveness.
Collaborate with cross-functional teams to align partnership activities and carry through on the execution of the deal to meet business goals and objectives
Track and report on partnership performance to senior management, summarizing revenue generated, customer acquisition metrics, and ROI
Manage the partners allocated budget, ensuring efficient allocation of resources and maximizing ROI
Develop new business through prospecting and own network of contacts
Stay up-to-date with industry trends, market dynamics, and competitor activities in the partnerships space, identifying new potential partners and emerging opportunities
Consistently exceeding revenue goals and interacting with the Operations team to ensure successful campaign delivery