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Are you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts? Do you have a quality mind-set? Do you like hands-on mechatronics troubleshooting? If so, then a job as Customer Support Engineer within our Business Line Mature Products & Services team may be right for you!
Job Mission:
The Customer support engineer is responsible for the maintenance, qualification, repair, and installation assistance of the systems at customer site and for the necessary transfer of knowledge to the customer.
Job Description:
Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer, and technical support in isolating and solving problems.
Monitor, maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
Advise users of appropriate actions to correct malfunctions in a timely manner.
Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner.
Perform administrative and coordination duties which include procedure changes, pass-downs, work orders, and field service, system problem, and monthly reports.
Independently and accurately prepare written technical reports.
Provide appropriate support and assistance to less experienced our personnel as necessary.
Assist installation team of equipment at customers locations, including new equipment, upgrades and system relocations on Multiple platforms.

We are looking for experienced Critical Components Engineer to join our outstanding Networking Silicon engineering team, developing the industry's best high speed optical communication devices! Come and be a part of a phenomenal company with an outstanding atmosphere while ensuring our optical products reliability and performance

What you will be doing:

New critical component Qualification and Reliability assessment.

Run DOEs and corners samples analysis to evaluate system level performance.

Set automation tools ,monitors and screening methodologies to control critical components introduction to the manufacturing line.

Investigation of reliability issues at the CM and Customers sites.

We have been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. Its a unique legacy of innovation thats fueled by great technologyand amazing people.

Today, were tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing whats never been done before takes vision, innovation, and the worlds best talent. Youll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

What youll be doing:

Provide PCB Technology support to the Networking BU Engineering Teams; and also, to Signal Integrity, PCB Design, PCB Sourcing, and OPS Engineering.

Develop close relationships the PCB Supply Base and Material Laminate Suppliers applicable to NBU PCB designs.

Help establish and build optimize PCB stack-ups to improve reliability and with cost avoidance concepts.

Resolve NBU PCB Supplier issues, corrective actions, and prevent issues from reoccurring.

Lead the development of PCB Technology and Material Roadmaps established from NBU Engineering needs and for next generation products.

Own the efforts with all Suppliers such that they are capable and ready to meet the NBU PCB Roadmap requirements; and qualify Suppliers with new technologies and materials.

Lead the Research & Development of new PCB Technologies, Interconnect Structures, and Materials required for new Products, Product performance improvements, and cost reductions prior to the time needed by NBU Engineering.

Frequently communicate and update NBU PCB and Supplier activities with the PCB Team in Santa Clara.

We are now looking for an expert ASIC Verification Engineer. We are seeking a senior verification engineer to join the chip design methodologies team. The team is in charge of the verification methodologies, shared code, training, and embracing new technologies. One of our main goals is to make sure that the team works in an efficient manner, and provides high-quality deliveries. This position offers the opportunity to have real impact in a dynamic, technology-focused company.

What you'll be doing:

Develop shared verification code and solutions to be widely used by the chip design team.

Develop groundbreaking methodologies to create a flawless experience for verification engineers to keep the focus on new problems.

Collaborate with the design automation team to provide end-to-end solutions that combine verification, simulation, and automation.

Get in touch with EDA vendors to learn about cutting-edge tools/technology and apply them into our verification process.

Understand the design, define the verification scope, develop the verification infrastructure and verify the correctness of the design.

Collaborate with designers, verification specialists to accomplish your tasks.

Develop training sessions.

We are looking for a technical program manager for system product engineering organization, responsible for programs and project on various Network products. The PM will drive execution and scheduling of SPE projects while aligning with corporate priorities and constraints. We are a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer best-in-class solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high-performance computing, enterprise, data centers, cloud computing, big data and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our product line is focusing on delivering the most optimized Ethernet solutions for industries like Media and Entertainment as well as any other industry that can benefit from our Datastream and TCP/IP acceleration.

What you'll be doing:
Responsibility to coordinate between all project stakeholders such as HW, SW, operations etc, from initial requirements definition through delivery.
Work with project managers and engineers to ensure consistency with company strategy, commitments, and goals.
Responsibility for developing and implementing SPE methodologies and Project management processes and tools.

Our HW team in Israel is looking for an experienced system/board designer to join the Hardware Switch Group. The team leads the development of networking infrastructure for our next-generation data centers focusing on accelerated performance while enabling optimized end to end GPU connectivity.

Our Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of sectors including high performance computing, enterprise, data centers, cloud computing and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry. Our products are focused on delivering the most optimized power - performance communication solutions for industries like AI, ML, Cloud, Media and Entertainment as well as any other industry that can benefit from our Datastream acceleration.

What you'll be doing:

Lead Pioneering Switch System design from concept to mass production.

Collaborate and integrate with all HW project fields: Board Design, Mechanics, Thermal, PCB Layout, Production, Software/Firmware, RTL and more.

Project decision maker - Technical focal point.

The position consists of product specification definitions, electrical schematics, component selection, layout guidance, hands-on testing in a lab environment, accompanying production and qualification processes.

We are looking for a Senior Hardware Validation Engineer to lead validation activities in the Datacenter Systems Engineering team. You'll work closely with validation engineers, board designers, silicon characterization, and AE teams to ensure product validation and test coverage are optimal. The ideal candidate is self motivated, works well with different teams, very comfortable in a lab environment and demonstrates passion towards product level validation. They should have strong debug/circuit analysis fundamentals as well as automation and scripting experience. They must be capable of thriving in fast paced environment with evolving product definitions.

What you'll be doing:
Senior Electrical Validation Engineer in the HW Qualification team.
Electrical and functional validation DC/DC regulators and power monitoring circuitry, and interfaces such as I2C, SPI, SMBUS, PCIe, and USB.
Collaborate with multi-functional teams including designers, Silicon, SW, thermal leads to debug any HW/SW product issues.
Design diagnostic suites test plans for engineering builds.
Provide schematic and layout reviews on next generation board designs.

We are seeking a Software Engineer to join the our DOCA SDK Verification team. The DOCA SDK empowers developers to swiftly build applications and services on our BlueField data processing units (DPUs) through industry-standard APIs. By utilizing DOCA, developers can achieve exceptional networking, security, and storage performance, tapping into the capabilities of our DPUs. Join our team and be part of the innovation at the forefront of data processing technology.

What you'll be doing:

Contribute to the creation and implementation of verification tests to assess the functionality of customer features.

Improve the functionality and performance of verification environments by incorporating advanced features using Python.

Identify and document various coverage measurements and corner cases.

Collaborate with design engineers to debug tests, ensuring the delivery of high-quality functionality.

Analyze coverage measures to pinpoint verification gaps and demonstrate progress in product development and releases.

We are at the forefront of technology transformation and there is an exponential lab support demand. We are growing in the DOCA team to provide a more robust and deeper hands-on support for our labs. In this position you will provide daily operation support to our R&D engineering activities in the lab.

What you'll be doing:

Provide lab support in the region.

Perform as front-line lab liaison/ambassador with our internal DOCA developers.

Solicit lab demand and translate into professional concrete scope of work or the greater IT/Lab/Devops teams in our company.

Document and supervise all assets and solution design.

Develop and maintain work processes and procedures for lab support including asset management, improving utilization and more.

Support and expand lab monitoring applications, with a solid focus on CI/CD automation.

Work closely with DevOps teams for collaborative enhancements in HW and SW tools.

Physical racking and stacking of assets in the relevant region.

Analyze and resolve critical engineering issues, often under tight timeframe pressures; Off hours and on-call hours are to be encouraged.

We are looking for a Hardware failure analysis engineer to join the Interconnect FA team. This position will be part of the product engineering team which control our Interconnect production lines. The ideal candidate will roll out failure analysis of products, while reviewing both the design and hardware assembly while executing manual and automated tests.

What you'll be doing:

Review architectural design (electrical, mechanical, process, software) of the tested units to locate potential design issues.

Design, develop and execute test suits to find the root cause for the HW malfunction of customers returned or production material.

Connect with inner / external customers for background review.

Finalize the investigation to summary reports.

We are looking for a Test Development Engineer to join our team. This role will work as part of a team driven by the development of our networking and interconnect products. Do you have a passion for automation development, test program development, code writing and looking for sophisticated and significant topics? We will be happy to have your skills on the team. You will handle various projects across teams, build test plans, automate test specification and execution. You will continuously innovate and develop scalable, reliable, high-performance systems and tools to enable the next generation of Interconnect products.

What Youll Be Doing:

Will work on projects across multiple functional teams from different geographies throughout the product lifecycle.

Develop test plans, execute testing via automation and/or manually for all supported hardware releases.

Work with cross-functional teams across engineering, thermal, mechanical and HW to identify test requirements.

Develop automation and tools for our hardware releases and test environment.

Debug of HW & SW failures in interconnect product, Isolate the problem and get to the root cause.

Design and build technical processes to address business issues.

Deploy the test solution to the production sites and provide support if needed.

Train personnel on the required processes and operations of complex test systems.

We are looking for best-in-class Physical Design Engineer to join our outstanding Networking Silicon engineering team, developing the industry's best high-speed communication devices, delivering the highest throughput and lowest latency! Come and take a part in designing our groundbreaking and innovating chips, enjoy working in a meaningful, growing and highly professional environment where you make a significant impact in a technology-focused company.

What you will be doing:

Physical design of blocks/top-level according to specifications under challenging constraints targeting for the best power, area, and performance.

Be exposed and work on a variety of challenging designs (including high cell count and HS blocks). Resolving complex timing and congestion problems.

Daily work involves all aspects of physical design chip development (RTL2GDS) - synthesis, power and clock distribution, place and route, timing closure, power and noise analysis, and physical verification.

Taking part inflows development.

Act as Partition/Unit level physical design technical leader and focal point.

We are seeking a Build Project Manager who is passionate about working on products that enable deep learning. Our team manages the NPI networking supply chain for engineering activities. Activities start from very early engagement with design engineering team and follow through all quick turn NPI builds at the shortest possible cycle time. Our team supports all these engineering quick turn activities by engaging with the engineering team, material suppliers, Operations team, and the PCB manufacturing team. All the parties need to be kept aligned while engineering keeps changing either the material sets or the process.

We are looking for someone can work in a dynamic and fast-changing environment. You are someone who enjoys working on groundbreaking technology and enjoy working with people to take on problems. As a Build Project Manager, you are able to see both the high-level view and be proficient in tracking and following up on detail whether it is an existing product that requires new qualifications or a ground up new product. We will expect you to understand technical detail and be able to translate that into program impact.

What you'll be doing:

Build and track project details.

Communicate with other team members and suppliers to get project details.

Flexibility to adapt to changing requirements, diverse project needs, and tight timelines.

Ability to report on program details in Alignment meetings.

Track and communicate key deliverables, constraints, risks, dependencies and clearly identify critical paths while working with ASIC, product, test, software, board, system engineering and planning teams and other program managers towards a common goal.

Manage cross-functional communications independently, work within a matrixed and publish progress/roadblocks and highlight risks to upper management.

Bring diverse and globally distributed teams together to tackle complex problems and work towards closure.

Lead and attend cross-functional NPI meetings related to your product and highlight key Ops issues while ensuring that the product is ready for production.

Be an active participant in the NPI team by recommending methodology improvements that we can practice as a team.