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Required Devops engineer
Lod
About us:
We are international Multi-Cloud experts, utilizing the power of the cloud for smart digital transformation. With 5 sites over 4 continents around the globe, +450 experts, +1000 customers, and +30 years of proven experience, our mission is to deliver the best Multi-Cloud service to our customers, accelerate their business and help them grow.
As tech-savvies, To help our customers stay on top of their game, our teams are constantly developing new strategies and tools that will help them improve cloud performance, spending, visibility, control, and automation. Our cloud experts will make any digital transformation a quick, smart, and easy process
Hybrid work (3 days from home).

Our Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, wed love to meet you!
What Youll Do:
Partner with the sales team to articulate the overall value proposition, vision and strategy to customers
Continually learn new technology to build competitive knowledge, technical skill, and credibility
Deliver product and technical presentations with potential clients
Have a direct line of communication with the product team to collaborate on feature requests
Help clients onboard the product and assist when they run into roadblocks.
Think creatively about a wide variety of technical challenges during the pre-sales life cycle.

We are growing and looking for experienced DevOps to join our stellar Engineering team. As a DevOps Engineer, youll work with various departments to create and develop systems within.
From creating and implementing systems software to analyzing data to improve existing ones, youll increase our productivity.
Responsibilities:
Design and implement robust and scaleable CI/CD pipelines to enable fast and secure delivery.
Keep our SLA, and SLOs by implementing cloud architecture best practices and continuously improving our monitoring and alerting capabilities.
Participate in feature DRs and provide the infrastructure POV

We are seeking a highly skilled and motivated Tier 2 Team Lead to join us and build our Tier 2 Support Team.
Tier 2 is our highest tier of support, working closely with our R&D and product teams. This is a unique opportunity as the team needs to be built almost from scratch (there is currently only one support engineer in the team).
As the Tier 2 Team Lead, you will play a vital role in assisting customers in resolving technical issues, answering their inquiries, supporting clients onboarding process and providing guidance on product functionality.
You will be responsible for not only building and hiring a team of talented Tier 2 Support Engineers but also developing and implementing internal processes and workflows to ensure the seamless delivery of support services.
In addition, you will collaborate closely with cross-functional teams, including product, engineering, and customer success, to establish and optimize work processes and drive customer satisfaction.
This role offers a unique opportunity to shape the direction of our support operations and make a significant impact on the success of our company. Until the team will be expanded in the next few months, you will be required to do hands-on work and work on tickets as well. If you have a strong technical background, you enjoy building teams and processes from scratch and helping customers and work in a fast-paced startup environment, this is an exciting opportunity for you!
Responsibilities:
1. Team Leadership:
Hiring talented Tier 2 support engineers based on hiring plan and build an onboarding process for new hires
Provide leadership, professional guidance, and mentorship to a team of Tier 2 support engineers
Foster a collaborative and supportive team environment that encourages knowledge sharing and professional development.
Set clear goals, KPIs and expectations for team members and provide regular feedback on performance.
2. Technical Expertise:
Serve as a subject matter expert on anything related to the product and implementation best practices.
Assist support engineers in resolving complex technical issues and escalations.
3. Client Support:
Act as the primary point of contact for Tier 2 escalations from external or internal clients, ensuring timely and effective resolution of issues.
Responsible for proactive communication with clients in relevant scenarios
Gather feedback on service delivery.
4. Processes and Workflows:
As the team is built from scratch, streamline processes and workflows will need to be defined and continuously optimized, to enhance the efficiency of Tier 2 operations.
Work closely with cross-functional teams to implement improvements and best practices.
Monitor key performance indicators (KPIs) to track the effectiveness of support operations and drive continuous improvement initiatives.

We are looking for a RT Engineer.

We are looking for a seasoned product manager that will lead a strategic area in the Data Protection domain
Responsibilities:
Manage full lifecycle of enterprise B2B SaaS security product
Define the product roadmap, lead the product development and drive go to market activities
Serve as an in-house expert for our product and become the go-to person of your domain
Translate product strategy into detailed requirements
Work closely with the engineering teams to ensure high quality deliverables
Conduct market research to identify market trends and engage with customers to map needs and validate product requirements
Manage strategic relationship with partners.

Required Site Reliability Engineer
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
Responsibilities:
Monitor, manage and operate our cloud service. Scale our service with required monitoring and alerting capabilities, and develop incident management, and security and compliance activities/processes.
Work closely with R&D to make sure new features are reliable, easily deployable, and support the requirements of the service in terms of scale and security.
Establish a regular operational feedback cycle into our engineering teams
Manage the Service Operations team to operate with a culture of business and customer-centricity by maintaining our SLA for each service, including incident response, problem management, and service upgrades.
Develop and drive, as the primary owner, the communication strategy for internal and external stakeholders (including customers) to convey service health, tracking against SLAs, current and historical incidents, upcoming events, or upgrades.
Ensure all technical procedures are documented, reviewed, and updated and actively contribute to the maintenance of operational standards & policies.
Collaborate with the Support team to understand and improve user experience, performance, incident response, and the serviceability of our offerings.
Collaborate with the internal R&D team to automate infrastructure services and system administration tasks wherever possible and implement a monitoring strategy to provide rapid feedback and diagnostics in the event of a service disruption.
Create relationships with other departments, including Marketing, Product Management, Engineering, and Customer Success, to make sure we provide services with high availability and superior performance for all our customers.

Required Senior Low-level Engineer (Linux)
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
We are looking for a Senior Low-level Engineer with strong problem solving, design, coding and debugging skills, drive for execution and results, while delivering quality software for large-scale projects.
We value passion, creativity, and desire to learn new complex technical areas, agility and accountability.
In this role, you will work on a new and innovative product.

We are looking for an experienced DevOps Engineer, or a Software engineer with substantial experience in Cloud development, to join our growing DevOps group.
Responsibilities:
Be part of a global R&D DevOps group responsible for a diverse production environment based on Microsoft Azure, that hosts a data security SaaS platform which protects our customers from cyberattacks and insider threats.
Help maintain our complex Azure based pre-production and production environments to preserve our platform availability and reliability.
Design and development of DevOps tools, CI\CD pipelines and automation processes for configuration, deployment and maintenance of our complex pre-production and production cloud environments.
Collaborate with R&D engineering teams on design and implementation of new features.
Work on DevOps group incidents and internal tickets, including triage, investigation of issues and requests, and analysis on how to reduce their frequency and effort.
Research, examine and implement new cloud technologies and open source tools.