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We are looking for Tier 2 Support Engineer to join the team!

The role's success hinges on collaborative support from all stakeholders, leveraging existing documentation, and active involvement in new design and specification initiatives. Ensuring all tasks are executed with a strong focus on application security is paramount. Addressing unprotected application and web service vulnerabilities is crucial, as they are commonly exploited avenues for hackers to access critical data and disrupt business operations.

Proactively enhancing the efficiency of both production and development environments is a key responsibility. Additionally, serving as the primary point of contact during emergencies, especially within Major Incident Management workflows, and acting as a liaison between Developers and Support teams are integral aspects of the role.

Identifying opportunities for automating manual tasks and enhancing processes further strengthens our operations.

Responsibilities:
Provide multi-channel customer support to ensure timely issue resolution and customer satisfaction.
Conduct training sessions for new team members and actively participate in the onboarding process.
Offer insights on application and infrastructure scalability to development and DevOps teams.
Collaborate with internal teams and external vendors to troubleshoot and resolve complex issues.
Monitor application performance using specialized tools and contribute to the development of new monitoring solutions.
Work with R&D and DevOps to conduct Root Cause Analyses (RCAs) and develop Standard Operating Procedures (SOPs).
Document findings and collaborate with the Knowledge Manager to create and update Knowledge Base articles.
Develop scripts to automate repetitive tasks and streamline information gathering processes.
Gain involvement in code and development activities to enhance infrastructure understanding and provide recommendations as needed.
Assist in regression testing for critical issues and participate in the testing of new integrations and features.
Report identified bugs after successful replication and investigate malicious attempts, taking appropriate actions based on findings.

a leading platform for IT professionals, powered by AIT (Artificial Intelligence Technology). We are committed to empowering IT professionals and businesses with innovative tools to streamline operations, enhance efficiency, and drive growth.

Role Overview:
To always ensure best-in-class uptime, were looking for an experienced System Administrator to join our cloud-based company!

Your role will be to build, configure, and manage internal systems, and networks on-premises and in the cloud. You will be part of a team that owns network, security and cloud applications that allow the organization to run optimally.

Key Responsibilities:
Manage networks and development infrastructure, while consistently implementing organizational IT best practices
We take IT seriously and expect that our system administrator will keep all internal IT assets, infrastructure, and networks always secure
Manage Azure AD & Office 365 environments
Manage Intune automation and app deployment
Maintain SaaS applications infrastructure
Work closely with the Cyber security team, troubleshooting and resolving networks and applications.

We are seeking for Junior IT HelpDesk
You will be working in a fast-growing, dynamic environment with cutting-edge technologies.
Responsibilities:
Maintain and improve the companys systems infrastructure while focusing on security protocols.
Provide professional service and support for end users and colleagues in all our sites.
Work on complex and escalated support issues.
Work in a fast and dynamic environment.
Create/terminate users and virtual working environments (onboarding/offboarding procedures and automation).

A Fin-Tech Startup, an established market leader in the fields of payroll and finance, is looking for a DevOps and cloud Operations Engineer, to maintain multiple and complexed web application over AWS.

We help enterprises and service providers empower their data -driven competitive advantage at scale. We are a leading provider of enterprise-class Storage solutions. The companys software-focused architecture delivers sub-millisecond latency, full availability, and scalability with a significantly lower total cost of ownership than competing Storage technologies. Were looking for passionate and bright individuals who wish to take part in the design, development and all technical-related aspects of our platform team The selected candidate will be part of a professional team that develops in C, C ++ and Python over Linux high-performance, multi-threaded, clustered, mission-critical, server-side products.
Responsibilities:
* Develop software to handle and monitor various hardware components.
* Support and improve a customized Linux OS and drivers, which serves as a framework for our software.
* Work with hardware vendors for both supporting current products and integrating new product generations.
* Develop the products external and internal communication interfaces.