לוח משרות דרושים Customer Success Manager בירושלים

Required Sales and Customer Relations Manager - Platinum Department
We are looking for a people person, someone hungry for success but unwilling to compromise on a role with value and significance, a person who dreams of waking up every morning to a role that combines entrepreneurship, social impact, and technological innovation.
About us: 
A social fintech organization founded in 2014 by the Asor Fund (RA), aims to enhance the culture of giving in and to Israel. In short, we develop technological infrastructures that make the world of donations accessible to all the various players in the philanthropic space.
What does the role entail? 
Creation and operation of a sales pipeline, including closing contracts
Identifying, recruiting, and retaining new customers
Maintaining and deepening relationships with existing customers
Creating relevant collaborations and identifying business opportunities
Managing internal departmental operations
Important to know:
The position is part-time (50%) with an option for growth
Work is in a hybrid model
The offices are in Jerusalem
Highly suitable for students
CV + salary expectations can be sent.

we are seeking an enthusiastic and skilled Solutions & Account Manager who is highly motivated to work in the automotive cybersecurity industry. It is a pivotal role where you will act as our customers primary point of contact, facilitating client onboarding, learning and understanding their needs and requirements, providing comprehensive technical solutions, and overseeing the entire client lifecycle.

The ideal candidate will possess a solid technical background, product expertise, a comprehensive understanding of sales pipelines of the automotive sector, and excellent account management skills to ensure a high level of customer satisfaction to drive business growth.

What You Will be Doing
Build and maintain strong client relationships, ensuring exceptional service and prioritizing their needs
Conduct hands-on product demonstrations and discussions to effectively showcase software products to clients and bring back feedback to improve the product
Identify how the software can address specific customer needs and provide value-added solutions
Collaborate with the development team to provide valuable input on product development based on customer feedback and market trends
Involvement in the pre-sales stage and providing technical support to clients during the sales process, addressing their inquiries and concerns
Conduct market research and competitive analysis to identify trends and potential areas for product development or improvement
Work closely with the marketing team to align sales efforts with marketing campaigns, leveraging resources at each stage of the opportunity funnel
Engage in intelligent conversations with customers, effectively communicating the value proposition of the software products and building credibility
Provide leadership and guidance to internal teams, ensuring coordination to meet customer requirements and expectations