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We are looking for a Senior Technical Support Engineer to join us!

On your day-to-day work, you will act as an escalation focal point for Customer Technical Support teams for Tier 1 Support, and Operations teams. Be responsible for performing deep investigations and solving complicated issues.

Main Responsibilities:
Acting as Tier2+3 support escalation team member, investigating, and solving customer and monitoring issues.
Triage support tickets
Conducting root cause analysis
Working closely with DevOps and Embedded teams in the R&D organization to resolve customer issues quickly and effectively.
Prioritizing customer issues according to their business priority.
Acting as the technical leader: mentoring fellow engineers and employing technical expertise in driving decisions.
Identify support tools gaps, enhance needs, and propose solutions.
Understanding business requirements and converting them into ticket/issue resolution.

Our Research and Innovation Center, is looking for an experienced hands-on software engineer and compiler technology expert to join our Future-Computing-Infrastructure expert group.
The group designs and develops technologies for the next-generation data center aimed at accelerating applications, optimizing compute resource utilization, and reducing data-center costs. Our projects involve hardware and software architecture co-design. They require high-level system understanding, creativity and innovative thinking.
If you want to be part of something bigger, if you are a team player with excellent communication skills and motivation to revolutionize data-center technology, youre welcome on board!
What will you be doing?
Complex static code analysis to determine possible time-consuming memory accesses
Architecture, design and implementation of memory prefetching system using advanced compilation techniques
Take initiative to solve technical and business problems
Collaborate with other development and product teams to ensure the successful implementation and delivery of a solution.

We are looking for an server application and workload (Cloud, Internet, Enterprise) expert to analyse, simulate emerging workloads (Compute and AI) and develop HW and SW optimizations that will improve their performance
RESPONSIBILITIES
Track and review emerging compute and AI workloads for Cloud, Internment and enterprise applications
Deploy and Simulate emerging workloads on our system simulation infrastructure
Analyze performance bottle necks and develop innovations that will improve their performance
Work with the SW and HW development team in order to incorporate these innovations into our products
Occasionally simulate and analyze performance issues reported by customers and come up with solutions.

We are looking for a motivated, highly technical Backend Development Engineer with excellent problem-solving and communication skills.

You will join a dynamic software development team responsible for creating a large-scale, highly available security system in the cloud. Your focus will be on the development of the server components for SAM's innovative new services and software. You will be part of a team that delivers a microservice-based system handling big data and using AI for analysis, serving millions of end customers around the globe.

Main Responsibilities:

Design and implement new features required by our customers
Improve performance and scale of existing services
Integration with other teams components i.e Mobile Apps, Agents etc.

Join our dynamic team as a QA Lead to drive excellence in our testing processes. As the QA Lead, you'll assume full ownership of the quality assurance in the company, develop automated test strategies, and collaborate across departments. Focus on creating comprehensive testing plans, ensuring system performance, and extracting key data insights. Join us for an exciting and impactful role in quality assurance! This is a full-time hybrid role based in Herzliya, with flexibility for some remote work.
Responsibilities:
Lead and mentor the QA team, ensuring that team members are appropriately trained and skilled
Define and maintain quality standards and best practices for testing processes.
Review and analyze system specifications, collaborating with developers and product managers.
Develop and implement automated test strategies, frameworks, and scripts using automation tools such as Selenium, Appium, or similar to enhance test efficiency and accuracy.
Prepare test cases and perform manual tests of the developed features.
Coordinate with other departments, such as Development, Product Management, and Customer Support, to ensure seamless communication and timely delivery.

Design and implement comprehensive testing strategies for various products and features

Prioritize testing activities based on business and technical requirements

Ensure the system performs well under expected and peak loads

Conduct preliminary data explorations and analyses to identify patterns, anomalies, and key insights

We are currently looking for a Simulation/Emulation Expert to build our Compute system simulation/Emulation infrastructure, models and analysis tools
RESPONSIBILITIES
Design the architecture of the system simulation/Emulation platform that will be used to analyze performance of Server (Compute and AI) workloads and identify performance bottlenecks
Develop new technologies, methodologies and tools for simulation. Analysis and debug of applications and workload on Huawei servers
Propose and simulate optimizations and innovations on the HW and SW in order to improve server performance for given workloads
Distribute the simulation platform, train and support other teams in China and in Europe using the simulation platform. Technology and methodology.

We are currently looking for a Lab Director to build from scratch and lead our new Computer Architecture Innovation Lab
RESPONSIBILITIES
Responsible for the technical planning and growth of the Computer Architecture Innovation Lab
Continuously explore and make breakthroughs in computer architecture technologies based on industry development trends and academic research achievements
Conduct fundamental research in computer architecture and microarchitecture
Lead the technical team, coordinate the lifecycle management of technical projects, identify and utilize advantageous resources outside China, and promote the design of the overall architecture, project implementation
Build from scratch and lead a team of Researchers.

Join our data department and lead the development of innovative AI solutions About the role As a Product Manager in the AI team, you will be responsible for defining the vision, strategy, and roadmap for AI products that address business challenges and create value for our customers. You will work closely with data scientists, engineers, designers, and stakeholders across the organization to identify user needs, validate hypotheses, and deliver solutions that leverage the latest AI technologies. You will also monitor the market trends and the competitive landscape, and explore new opportunities for AI innovation and differentiation. Conduct market research and user interviews to understand the pain points and opportunities for AI products. Define and prioritize the product requirements, user stories, and acceptance criteria. Create and communicate the product vision, strategy, and roadmap to internal and external stakeholders. Collaborate with data scientists, engineers, designers, and other cross-functional teams to deliver high-quality AI products that meet user needs and business goals. Define and track the key performance indicators and success metrics for AI products. Manage the product backlog, sprint planning, and release management. TEST and iterate on the product features and functionalities based on user feedback and data analysis. Collaborate with relevant data and AI solution providers to explore potential opportunities.

We are looking for Team Lead to be a part of our innovation hub.
In this position you will be responsible for managing the team from both technical and administrative perspectives.
The responsibilities include: Being the team representative for HQ; building the research roadmap; guiding and approving the design and workplans; overviewing the business landscape and the product trends; task assignment; recruitment and more.
REQUIREMENTS
Lead a research autonomously.
Act as the technological leader working with oversea experts.
Team player who will work together with different experts with different responsibilities and backgrounds.
Responsibility for different type of research challenges including:
Keep up to date with APT attacks
Generate advanced real-world TTPs
Research potential defense algorithms.

Were looking for an experienced and independent Senior Automation Engineer to join us!

This opportunity will provide you with challenging work and the ideal environment to develop your career and technical skills, while working with a team of talented professionals.

You will join a dynamic team responsible for creating automation tools for our security SAAS solution. Your focus will be on improving and creating our automation infrastructure and automated tests for SAM products, including iOS/android apps, web services, and end-point

We are looking for a Senior Python Developer.
Responsibilities:
Hands-On Backend and Infrastructure development
Design and implement features and end-to-end product modules
Ownership of a mission-critical component in the company
Continuously improve the software engineering skills of your team, research new technologies with emphasis on quality, scalability, and performance
Collaboration with various stakeholders (Product, Sales, etc.)

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics. The QA engineer role plays an integral part in our product development process. Our ideal candidate will conduct tests before product launches to ensure the system runs smoothly and meets client needs.

The QA engineer will report to the QA team leader.

JOB RESPONSIBILITIES:
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Identify, record, document thoroughly, and track bugs.
Perform thorough regression testing when bugs are resolved.
Develop and apply testing processes for new and existing products to meet client needs.
Liaise with internal teams (e.g., developers and product managers) to identify system requirements.
Monitor debugging process results.

We are looking for a Senior Full Stack Developer.
Responsibilities:
Hands-On Full Stack development (50%-50%)
Design and implement features and end-to-end product modules
Ownership of a mission-critical component in the company
Collaboration with various stakeholders (Product, Sales, etc.).

We are looking for an experienced networking software developer to join our team of expert embedded developers. If you are passionate about networking, Linux internals and embedded C/C++ networking, you will find our embedded development team an exciting and inspiring group of professionals.

As a member of the embedded team, you will develop new security enforcement and control functions as part of the embedded side of our product.

Main Responsibilities:

Design, Implement and test new features for embedded solution component
Collaborate with other team members throughout the development process; to solve both cybersecurity and home network management challenges for our users

Were looking for a brilliant, curious, creative, and fun-loving Senior Front-end developer with thats ready to take on a huge opportunity to build both Aprils customer-facing platform and 1st of its kind analyst coding platform!

If youre all that and looking to lead, invent, and grow professionally you should definitely consider applying to join us on our journey!

As a Senior Frontend Developer, you will bring designs into life. You will plan a high-scale frontend system, design and implement complex web and mobile applications using cutting-edge technologies and frameworks. You will work closely with other team members, product designers and product managers to deliver a high-quality, scalable platform.

Responsibilities
Lead the design and development of Aprils customer-facing experience.
Lead the design and development of Aprils analyst tooling experience.
Be Part of our core engineering and leadership team.
Build a cloud-native application with a modern microservices architecture.
Mentor, and grow the team, our practices, and our technology stack.
Work closely with the product & UX to define the company roadmap and execute the development plans.
Design system architectures, select/evaluate tools, and open source projects to use within our architecture.