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expanding its team and recruiting for a Service Delivery Operations Specialist, who will work in alliance with the Customer Success Partner cultivating the relationship throughout the customers journey with SuccessFactors and will serve as the first point of contact for all operational activities with clients after initial implementation.



Reporting to the Service Delivery team lead, this position is open for candidates living in Israel, and is available to work remotely.



Key Responsibilities:

The Service Delivery Operations Specialists responsibilities will encompass, among others, managing resources, coordinating activities, monitoring performance, and maintaining high client satisfaction.

The ideal candidate will have 4-5 years of experience in the medical devices industry, managing quality processes in development/production and others.
Managed 1-4 team members. Critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. 
Responsibilities:
* Providing management and control of the Quality Assurance processes
* Experience in team management
* Initiate, monitor, and verify the effective implementation of the Quality Management system (QMS) in all areas of company activities.
* Identify potential risks before they become a problem, focusing on root cause analysis and preventive action.
* Vast knowledge in ISO13485/21CFR, MDR
* Managed and led external audits and worked with notified bodies.
* Manage and perform internal and external quality audits and inspections and compile detailed reports of findings.
* Manage the quality aspects of the manufacturing and clinical processes including feedback, complaints, and technology malfunctions and failures.
* Manage suppliers' evaluation and approval.
* Ensuring all processes are controlled and monitored.
* Documenting new and existing processes
* Training and mentoring company employees and sub-contractors on the quality management system
* Maintains the quality infrastructure of the company.

We are looking for a Senior Software Engineer - Full Stack.
As a front end focused Full Stack Software Engineer on the team, you will help bootstrap a fast-moving product team. You will be the first frontend engineer on the team and will build and scale new features for the product. Join us to build the next generation of high-scale, data-powered features for our customers.
Full stack engineers work across the backend and frontendpython, go, postgres, cassandra, and more on the backend and Typescript/React on the frontendto build and scale new features for the core web application.
What Youll Do:
Implement compelling, usable UIs; contribute to their design; and engineer them with React
Work on a fast moving team and help ship a brand new product from 0 to 1
Work across the stack to deliver new features from start-to-finish
Build clean, performant APIs to power data visualizations
Improve performance and overcome scalability limits
Own meaningful parts of the inbox product, have an impact, grow with the company
Collaborate with other frontend engineers across the organization and the broader frontend community

As a Detection Engineer II for Cloud Security Management (CSM), you will deliver novel detection content to our security products in order to notify customers when risky cloud configuration changes, cloud identity risks and potential attack paths are detected in their cloud environments using a plethora of observability and security data.
You will creatively identify ways to provide coverage of security frameworks and benchmarks to our customers and identify areas of improvement for technology, process and detection for us.
Together with your team, you will research cloud infrastructure vulnerabilities and misconfigurations, as well as attacker techniques against cloud-native technologies and evangelize your findings with the community. Youll apply data-driven insights to generate the highest quality security findings for our customers. Additionally, youll serve as the voice of the customer to continuously provide product feedback through our partner product teams.
What Youll Do:
Continuously learn everything about detecting attack paths, identity risks, misconfigurations, and vulnerabilities in cloud-native environments and pour it back into building a great cloud security product for our customers
Leverage Open Policy Agent (OPA) to build and maintain highly contextualized detections for our Cloud Security Posture Management (CSPM) product using OPAs Rego policy language to protect our customer cloud environments and test those detections end-to-end with Terraform
Model cloud native technical controls across a variety of both governmental and commercial compliance frameworks and security benchmarks to help our customers achieve both compliant and secure cloud configuration state
Partner with product management, engineering, security research and customers to develop roadmaps of content for cloud security and compliance concerns
Identify and drive inefficiencies out of content development processes through the creation of innovative tooling, automation; shepherd platform issues impacting content development and user experience through engineering to completion
Evangelize yourself and the security brand through blog posts, documentation, webinars, and workshops. Present at conferences to highlight the challenges and successes in the field

We are looking for a Senior Software Engineer - Dashboards.
The Dashboards team builds, scales and operates high-performance, programmable, and beautiful user interfaces, where customers get to visualize and explore data about their systems. They solve complex and challenging issues around user experience. The team is responsible for UI, API and storage using React, Javascript, Python and Postgres.
What Youll Do:
Own meaningful parts of our user interfaces, with an eye for performance and user experience
Implement compelling, usable UIs, contribute to their design and engineer them with React
Participate or lead architectural decisions for new and existing features
Collaborate with experienced peers who will lift you up and be a mentor to other engineers on your team
Join a tightly knit team solving hard problems the right way

We are looking for a Senior Software Engineer (Frontend) - Security Platform.
As an engineer working on our security products, you will be a key contributor to our Cloud Security Platform, delivering modern security solutions to companies all over the globe. You will build powerful user experiences to deliver key security insights, while enabling exploration of millions of security data points, empowering security experts and democratizing it for all our customers.
What Youll Do:
Transform large and complex datasets to beautiful visualizations
Implement compelling, usable UIs; contribute to their design; and engineer them with React and Redux
Join a tightly knit team solving hard problems the right way
Improve performance and address scalability limits
Own meaningful parts of our service, have an impact, grow with the company

As a Software Engineer - Frontend on a feature team, you'll be responsible for building an intuitive, responsive product.
Your work will help thousands of customers to monitor the health and performance of their systems, no matter the scale.
In this capacity, youll use tools like React and Typescript to help streamline the flow of data from platform to user, enable seamless pivots from one view to the next, and build a powerful yet easy-to-use platform.
You will work on complex frontend challenges for thousands of customers with huge sets of data and work on exciting scalability and performance challenges.
Our users are also developers so you will feel close to the product and have an impact on the development world.
You will be part of a front-end community of 200+ passionate frontend engineers and you will be surrounded by experts. Join us to build the next generation of high-scale, data-powered features for our customers.
What Youll Do:
Work closely with backend engineers, product managers and designers to inform/refine/validate design concepts
Break down complex features into distributable engineering tasks and rollout plans
Design and deliver features that have direct impact on thousands of users
Experiment with and advocate for new systems, design patterns, and tooling
Participate in hackathons, sync with other Front end engineers at the monthly demos meeting and yearly Front End summit
Use and contribute to a best-in-class in-house design system
Own meaningful parts of our service, improve performance and address scalability limits
Work in a fast-paced, high-growth environment that values diversity of talent, excellence of product, and exciting engineering challenges at scale

The Cloud Security team was founded with one mission: Help our customers secure their data, infrastructure and applications.
Cloud Security teams help DevOps and security-teams work together, with 4 main products : Workload Security, Posture Management, Application Security Monitoring and Cloud SIEM.
To become a leader in this domain, we need to consistently innovate, deliver new features to existing products and launch new products that will fulfill our customer needs. Join the team in this exciting journey!
What Youll Do:
Build and operate distributed, high-throughput, real-time data pipelines
Do it in Java and Go, with bits of Python or other languages
Use Kafka, Elasticsearch and other open-source components
Own meaningful parts of our service, have an impact, grow with the company

We are looking for a Senior Software Engineer.
What Youll Do:
Solve a scaling bottleneck in a critical service
Deploy a new feature to production, progressively rolling it out with feature flags
Investigate and fix a production issue from a service your team owns
Design a way to scale up a service for more traffic
With your team, plan the most important projects to work on next.

We're seeking a Content Marketing Manager to navigate the intricate waters of our brand voice and content strategy across various marketing and product channels. In this role, you'll manage our content lifecycle from ideation to publication, crafting compelling narratives that balance customer experience, brand fidelity, and business objectives across all platforms.
Key Responsibilities:
Content Strategy Development: Develop and implement a comprehensive content marketing strategy aligned with the companys goals.
Content Creation & Management: Oversee the creation and management of compelling content across various platforms, including blogs, social media, websites, and more.
Brand Voice & Messaging: Ensure consistency in brand voice and messaging across all content outputs.
Stakeholder Collaboration: Collaborate with different departments to ensure content alignment with overall business objectives.
Compliance Collaboration: Work closely with the compliance team to approve content and assets.
Innovation and Trends: Stay abreast of content marketing trends and innovate accordingly.
What You Will Do:
Write blog articles, emails, landing pages, website content, creative video scripts, social media content, and more.
Ensure a consistent narrative across all channels that enhances customer experience and meets business objectives.

We are looking for a Senior Full Stack Engineer to help us build the product that they need.
In this role, you will help design, build, and test a system that handles multi-million dollar transactions without human intervention and work closely with all departments in the company to create innovative tools for our platform.
If you have a deep passion for building products that blend beautiful user interfaces with efficient and scalable back-end systems, we'd love to hear from you.