לוח משרות דרושים Help Desk - מחשבים ורשתות

We are looking for a service oriented Help desk Specialist with high technical knowledge level to be part of the DRS RADA Technologies IT Services Team in Beit Shean. The Team provides IT support to DRS RADAs employees, responsible for user's equipment, accounts and more.
* Provide end-user support, resolving technical issues and provides technical assistance.
* Respond to requests for technical assistance (in person, via phone, email and ticket support center).
* Basic troubleshooting of the local office network switches, access points and printers.
* Install and troubleshoot end user equipment, software, hardware, multimedia, and telecommunications systems.
* Users, Groups, and Permissions management across all company systems/services.
* Monitor and work with the Help desk support ticketing system (Freshservice).
* Develop and maintain automation scripts to streamline IT processes (Batch, PS & Python ).
* Create knowledge base articles and documentation on implemented solutions and system configurations.
* Provide software and hardware technical assistance. The position is in Beit Shean and includes travel to our other sites from time to time.

We are looking for a high-energy, driven Support Engineer to join our organization! KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If youre interested in the intersection of technology, innovation, and knowledge, this is the place to be. The Support Engineer will work as a Support Engineer for our Support team and represent KMS Lighthouse as the professional authority in ongoing work with the technical factors from the clients side.
Responsibilities:
 
* Provide support to our Fortune 500 customers
* Receiving tickets, screening them, distributing them to specialized team members, and working on tickets.
* The Support Engineer will work closely with the team leader and other members of the support team, as well as corroborate with DevOps and the Development teams

The role consists of:
Technical Support for end users.
Maintenance of computers and peripheral equipment.
Working with Microsoft Server environments.
Managing Active Directory and Office 365 services.
Budget monitoring and procurement process (quotes, purchase requisitions).

we are revolutionizing the way millions of sports fans around the globe experience the thrill of their favorite sports. As one of the world's most popular sports app developers, we strive to deliver cutting-edge technology and immersive experiences to users across all platforms. Now we are looking for a Help desk with a passion for sports and a commitment to excellence, to join our IT team!
Responsibilities:
We are seeking a highly motivated and technically proficient individual to join our team as a Help desk specialist. In this role, you will be responsible for providing essential Technical Support to our employees, ensuring that their workstations are set up efficiently, managing hardware resources, and maintaining our network infrastructure. The Help desk personnel will also work closely with external suppliers to ensure smooth operations. Key Responsibilities-
* Set up workstations for employees, including hardware and software installations.
* Manage the onboarding and offboarding processes, ensuring smooth transitions for new hires and departures.
* Maintain an inventory of hardware resources and manage stocking levels.
* Provide Technical Support for computers and peripheral equipment, including troubleshooting and maintenance.
* Assist with network maintenance and ensure network connectivity.
* Collaborate with external suppliers to resolve technical issues and manage relationships effectively.
* Organize and maintain meeting rooms, ensuring all necessary equipment is functional.

We are seeking for Junior IT HelpDesk
You will be working in a fast-growing, dynamic environment with cutting-edge technologies.
Responsibilities:
Maintain and improve the companys systems infrastructure while focusing on security protocols.
Provide professional service and support for end users and colleagues in all our sites.
Work on complex and escalated support issues.
Work in a fast and dynamic environment.
Create/terminate users and virtual working environments (onboarding/offboarding procedures and automation).