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The Business Performance department is responsible for enhancing the business success by ensuring excellence in the performance of all business aspects including marketing, games & product design, retention, monetization, etc.
The department builds, operates, and optimizes the processes across the entire company through the top of the art analytical capabilities & product understanding.
Responsibilities:
Leverage multiple massive and complex data sets to understand our products in depth, identify areas of opportunity
Conduct in-depth analysis of player behavior , utilizing data-driven methodologies to dissect and understand player actions, preferences, and engagement patterns across diverse player segments.
Work closely with the product teams to analyze existing features and ensure a successful implementation of new features.

Continuously evaluate the effectiveness of offer segmentation techniques and identify opportunities for refinement and optimization

Consistently monitor the product KPIs to ensure its health and drive the product focus

Plan and analyze effective A/B tests in order to improve business KPIs.

Build automated dashboards and reports to facilitate company-wide awareness and understanding of key business metrics and players' experience.

As part of our continued growth, we are looking for a BizOps Analyst!
In this role, you will operate our core systems, analyze data lakes, build new monitoring methods and deliver better visibility and stability to our information services.
Responsibilities:
Develop methods with BI, RND, IT and other business units to support the information systems stability.
Monitor business applications health using a variety of technologies.
Become an application expert and support business issues and bugs around it
Build Kibana (ELK) base dashboards and SQL-based reports.
Analyze systems malfunctions in real-time using multiple analyzing and Big data tools.
Produce Root Cause Analysis post incidents and manage the process of proper fixes and future mitigation.
Manage real-time incidents, communicate with IT operators, Business users, and management, act as a focal point and lead the incident to proper resolution in the most responsible manner.