דרושים » שירות לקוחות » Strategy & Operations Manager

Were looking for a strategic yet hands-on Director of Revenue Operations to lead and scale Tools, Systems, Processes, and Analytics for our GTM team. Youll drive operational efficiency, ensure cross-functional alignment, and provide the data-driven insights needed to accelerate revenue growth.
The ideal candidate brings hands-on experience in a fast-growing SaaS B2B startup and has also worked at a larger company, understanding what success at scale looks like. You should be comfortable working at both a strategic and executional level, with a strong understanding of Finance as a key stakeholder, not just GTM.
What are we looking for
Responsibilities
1. GTM Tools & Systems Leadership
Own and optimize our CRM (Salesforce, HubSpot, or equivalent) to ensure efficiency, data integrity, and usability.
Lead the RevOps tech stack, integrating tools across Sales, Marketing, and Customer Success.
Evaluate, implement, and maintain new automation and intelligence tools to drive efficiency.
2. Process Optimization & Operational Excellence
Design and implement scalable processes for lead management, pipeline tracking, sales forecasting, and renewals.
Drive cross-functional collaboration between Sales, Marketing, CS, and Finance to improve revenue operations.
Identify gaps, inefficiencies, and friction points across the revenue funnel and propose solutions.
3. Revenue Analytics & Strategic Insights
Build and maintain dashboards and reporting to provide real-time insights into pipeline, conversion, retention, and churn.
Own forecasting and revenue planning, ensuring data accuracy and predictability.
Establish a data-driven approach to decision-making across GTM functions.
4. Finance & Revenue Operations Alignment
Partner with Finance on revenue forecasting, bookings, CAC, and LTV analysis.
Ensure accurate reporting on revenue metrics, including ARR, NDR, and expansion revenue.
Improve billing, renewals, and revenue recognition processes through better system integration.

Were looking for a builder a strategic leader who knows how to execute.
In this role, you will lead the development, launch, and global scale-up of our companys SMB program, built on the Quantum Spark platform. Your focus: create a partner-first motion that drives business at scale through distribution, MSPs, DMRs, and e-commerce channels.
You will define the vision, shape the go-to-market model, and lead day-to-day execution across regions and teams. This is a hands-on leadership role combining strategy, operations, and market impact.
Youll design the program, package the product, empower partners, and unlock growth fast, simple, and repeatable.
Key Responsibilities
Own the global SMB growth strategy across key regions and partner types
Build and scale a partner-led SMB program via distis, MSPs, and e-commerce
Design business-ready bundles with clear pricing, positioning, and ROI impact
Develop localized GTM playbooks and activation plans for distributors and partners
Lead partner recruitment, onboarding, and enablement with FastStart kits and tools
Align cross-functional teams product, sales, ops, marketing for smooth execution
Streamline operational flows: provisioning, licensing, fulfillment, and User Center access
Launch campaigns and promotions to accelerate adoption, usage, and revenue growth Track KPIs, analyze performance, and present actionable insights to senior leadership.

Were looking for a Customer Success Manager with a strong background in data analysis or online marketing to join our growing team. This role is ideal for someone who thrives on understanding customer goals, working with performance data, and building long-term client value.
As a CSM at Alison.ai, youll work closely with mid-market and enterprise clients to drive value from our platform. Youll use your analytical skills and marketing knowledge to provide data-driven insights, guide optimization strategies, and support customer growth. If you have hands-on experience in Customer Success along with a background in data analysis or online marketing, this position is designed to maximize your skills across both domains allowing you to drive growth and deepen customer relationships through strategic insights and client management.
Your key responsibilities will include:
Customer Strategy & Engagement: Build deep relationships and act as a strategic partner to clients, understanding their marketing goals and aligning Alisons solutions to meet them.
Insight-Driven Onboarding: Guide new clients through onboarding using both product and marketing performance data to ensure fast time-to-value.
Data-Backed Support: Monitor platform usage, performance KPIs, and creative outcomes to identify optimization opportunities and provide proactive recommendations.
Client Education: Empower users to leverage the full potential of our platform through hands-on guidance, insights, and training.
Retention & Growth: Manage renewals and identify expansion opportunities. Work alongside sales and product teams to unlock client growth.
Feedback & Product Loop: Act as the voice of the customer collect feedback and share trends with product, R&D, and marketing teams.

As the Marketing Enablement Team Leader you will be responsible for driving scalable revenue growth through the alignment of marketing and sales strategies, operational excellence, and enablement initiatives.
This leader manages cross-functional team members, including marketing enablement and sales operations, ensuring the right tools, processes, and content are in place to accelerate the buyer journey, improve pipeline conversion rates, and empower sales teams to perform effectively.
Key Responsibilities
Develop and execute the overall marketing enablement and sales operations strategy to support business growth and pipeline velocity
Partner with marketing, sales, and revenue leadership to align go-to-market efforts and pipeline development initiatives
Define KPIs to measure the success of pipeline growth, lead quality, and sales effectiveness
Oversee the creation, distribution, and maintenance of enablement content, playbooks, messaging guides, and onboarding materials for marketing and sales teams
Ensure campaign messaging and positioning are aligned with buyer personas and sales stages
Collaborate with product marketing to roll out new messaging, product updates, and GTM initiatives to revenue teams
Drive adoption of marketing automation and content management tools across the teams
Act as a liaison between marketing, sales, product, and customer success teams to ensure consistent messaging and aligned processes
Facilitate regular feedback loops between marketing and sales teams to identify friction points and improvement opportunities
Set clear goals, performance metrics, and development plans for each team member. Foster a culture of collaboration, innovation, and accountability
Identify bottlenecks in the pipeline development and lead-to-revenue processes.

The global Revenue Operations Manager is responsible for optimising and scaling revenue-generating processes across the company. This role will collaborate with Sales, Marketing, Finance, and Customer Success teams to ensure operational efficiency, data accuracy, and strategic alignment. The primary focus is to drive predictable revenue growth by analysing performance, optimising tools and processes, and providing insights for CRO.

Key Responsibilities:
Optimise B2B sales processes, identify inefficiencies, and present data-driven solutions to enhance revenue growth.
Process Optimization:
Streamline and improve sales processes to improve sales cycles and conversion rates performance.
Develop and manage standardized workflows to increase efficiency across all sales operations.

Tool Mastery:
Ensure proficiency and optimal use of systems such as Salesforce, Salesloft, ZoomInfo, DocuSign, power BI and LinkedIn Sales Navigator to support sales goals.
Data-Driven Decision Making:
Utilise data analytics to provide insights, improve forecasting, and inform revenue strategies.
Implement performance metrics and dashboards to monitor and enhance sales performance.
Analyse market trends, customer behaviour, and revenue data to provide insights for business planning and strategy.
Forecasting & Planning:
Provide revenue forecasting and pipeline analysis to support decision-making.
Work with Finance to ensure the accuracy of revenue forecasting and alignment with overall business goals.
Process Improvement:
Identify bottlenecks and inefficiencies in the sales and revenue lifecycle.
Develop and implement processes that increase operational efficiency and improve scalability.
Ownership of enforcement of execution of Sales playbooks among BDRs and AEs.
Pipeline management - building definitions
Cross-Departmental Alignment:
Facilitate collaboration between sales, marketing, and operations to align with overall company goals.
Manage sales operations manager with broader business objectives to drive revenue growth.

We are looking for a Solutions Marketing Manager.
As a Solutions Marketing manager, you have excellent interpersonal, written and verbal communication skills as well as presentation and process facilitation skills. You have the ability to work across-organizational lines and with executive level leaders. As a highly collaborative team member, you will report into marketing but be expected to work in unison with product line leaders and executives.
You are responsible for understanding global payments technology and translating these capabilities into actionable solutions. You will develop messaging, collateral and sales tools that explain how the techstack can solve customer problems and will ultimately help our global sales teams win deals.

You have experience building, executing and measuring the success of product launch plans - including involving key stakeholders to ensure that each launch is a success. You thrive in a fast paced environment and excel at driving new efforts from ideation to execution with meaningful measurements.
Responsibilities:
Ability to translate the overarching business unit GTM strategy into an actionable marketing plan.
Ownership of the entire solution marketing launch process:
Understand ideal customer profiles and buyer personas.
Develop product positioning informed by customer insights, product differentiators and competitive advantages.
Deliver sales tools and sales training to the global sales team.
Write marketable content such as thought leadership, industry insights and website content.
Develop and execute on internal and external communication plans.
Manage cross-functional teams to ensure deliverables are on time, accurate and aligned with demand generation activities, campaigns, events and other key market demand initiatives.
Establish and maintain strong partnerships across sales, marketing, strategy and product to deliver best in class messaging, content and training.
Report on project plan impact and results, recommend and help build new initiatives and programs to generate new and repeat business opportunities.

We are looking for a Customer-focused professional who thrives in dynamic, fast-paced environments. Motivated and self-driven, with strong communication skills and a proven ability to collaborate with global teams. Methodical and detail-oriented, with a track record of identifying challenges and delivering effective solutions while engaging with customers. Passionate about technology and its power to enhance lives. Brings 3 years of experience in support, customer care, or technical account management within a B2B SaaS company.

Native English speaker who is willing to work Mon-Fri and accommodate our customers working hours.

You will
Onboard customers end-to-end while owning the relationship, project management, product training, and best practices.
Provide guidance, support, and technical solutions to MineOS users questions - owning product adoption and product best practice consultancy leading to maximal value.
Communicate with Mines strategic customers and meeting the High-end customers face-to-face.
Develop expertise in our product and stay up to date on new features and improvements.
Analyze user behavior and feedback and take proactive action to optimize relationship and value realization.
Work to improve the quality of our strategy, processes, tools, and customer journey by identifying knowledge gaps or areas for improvement and taking an independent approach to optimize them.
Develop and maintain positive customer relations and satisfaction, achieving a trusted advisor role.
Proactively lead and identify renewal/expansion promoting opportunities and passionately push them forward.

We seek a strategic Marketing Operations Manager to optimize our marketing processes and technology stack while driving operational excellence. You'll ensure seamless execution by aligning automation, analytics, and lead management to accelerate growth.
The ideal candidate combines strong analytical skills with technical proficiency in marketing automation and CRM systems. You'll enhance internal operations, ensure cross-functional alignment, and drive efficiencies supporting lead generation and pipeline acceleration.
This role will also explore AI-driven tools and automation innovations to improve performance. You should be enthusiastic about leveraging predictive analytics and cutting-edge platforms to drive smarter marketing decisions.
Responsibilities
Own and optimize the marketing tech stack, including HubSpot, Zapier, Zoominfo LeanData, and other automation tools to streamline marketing workflows and data management.
Ensure seamless integration between HubSpot and Salesforce, improving lead flow, pipeline tracking, and campaign attribution.
Develop and manage marketing automation workflows, including lead routing, lead scoring, data enrichment, and nurture campaigns to enhance conversion rates.
Lead campaign setup, tracking, and reporting across marketing channels, including email marketing, paid campaigns, and events to improve performance visibility.
Drive Gloats website AI chatbot strategy to boost visitor engagement, increase demo requests, and generate actionable insights for GTM stakeholders.
Collaborate cross-functionally with teams including Demand Generation, Content, Events, RevOps, and Sales to optimize marketing operations and ensure alignment with business goals.
Create and maintain dashboards and reporting frameworks in Looker Studio, HubSpot, and Salesforce to track KPIs, analyze performance, and provide actionable insights.
Ensure compliance with data privacy regulations and implement best practices in data governance.
Partner with digital marketing teams, gaining hands-on experience in paid media execution, campaign optimization, and audience segmentation to expand your skill set.
Research and implement innovative marketing technologies, AI-driven tools, and automation advancements to enhance marketing effectiveness.
Growth Opportunity
This role provides a unique opportunity to gain hands-on experience in digital marketing and demand generation. Even if you dont have prior experience in paid media, youll collaborate with our digital marketing contractor, learning how to execute and optimize campaigns across LinkedIn, Google, and other paid channels. Over time, you can take on increasing responsibility in this area, making this an excellent opportunity for someone looking to expand their marketing expertise.

A world-leading material science company, focused on the research, development, manufacturing, and marketing of vision and light control technologies that support safe, sustainable, comfortable, and agile user experiences across various industries.

We are seeking a highly motivated, experienced, and detail-oriented Architectural Projects Department Manager to join our team.

In this role, you will be responsible for leading and managing architectural projects from concept to successful delivery. These projects include the integration of smart glass and control systems into building façades, interior partitions, and custom architectural applicationsworking closely with architects, façade consultants, contractors, fabricators, and glaziers. The role requires deep technical understanding, strong coordination abilities, and a proactive approach to client needs, ensuring projects are executed to the highest standards.

You will oversee the work of installers and project managers within the Architecture Projects Department, supporting execution across multiple regions, and playing a key role in defining operational standards and best practices.

Architecture Business Unit delivers cutting-edge smart glass solutions that redefine privacy, shading, and display integration in the spaces where we live, work, and connect. Join a global team of innovators shaping the future of glass and light.

Responsibilities
Lead and manage architecture-focused projects involving smart glass integration in façade systems, partitions, and specialty installations.
Supervise and support a team of installers and project managers, including task allocation, problem-solving, and mentoring.
Collaborate with internal departments (Sales, Operations, R&D, Support, Finance) and external stakeholders (architects, façade engineers, contractors, glaziers, etc.) to ensure project alignment and success.
Track and report on key performance indicators (KPIs) such as on-time delivery, installation quality, rework rates, and customer satisfaction.
Ensure structured execution methodologies, process standardization, and adherence to company project management protocols.
Manage day-to-day communication with suppliers (glass manufacturers, aluminum contractors, fabricators, etc.) to ensure timely delivery, quality, and payment coordination.
Serve as the primary escalation point for clients and internal teams regarding architectural project delivery.
Support global project execution by aligning standards, providing guidance, and occasionally traveling to oversee critical phases or installations.
Provide regular reporting on project status, risks, and departmental performance.

A fast-growing medical technology company transforming the fields of hematology and cell morphology analysis with innovative technology. As a team, we work to enable faster, earlier detection and diagnosis of blood-related diseases, so patients can start treatment sooner and have better outcomes. We are collaborative and global - and every individual at Labs is part of a life-saving mission.

What youll be doing
As the Corporate Partnerships Manager, you will play a significant role in managing the ongoing relationships with strategic business partners, working with diverse groups within both and partner organizations to ensure partnerships thrive and project goals are optimally achieved.
Nurturing and building commercial relationships with key strategic partners while representing the companys interests and goals
Supporting all aspects of relationship with its strategic partners, including management and delivery of contractual obligations, new product launches, and day-to-day communications with partner stakeholders while working closely with product, operations, service, BD, marketing, and partner account teams
Delivering partner programs on time (commercial, technical, and operational), within scope, and in close coordination with and review of VP Corporate Partnerships and CSO
Coordinating and running internal team meetings with management and extended corporate partnerships teams to track projects status, deliverables and commercial targets
Planning, analyzing, evaluating, and mitigating risks for partner-related activities and projects while communicating and reporting back to key internal and external stakeholders
Participating in external meetings with groups representing multiple dimensions of partner activities commercial, program and regulatory
Providing input into product releases, planning, customization, operational and commercial plans based on strategic partners requirements - serving as the partners representative within and clearly communicating responses to partner requests